The County Hotel

The County Hotel Reviews

The County Hotel

9 Botchergate, Carlisle, United KingdomView Hotel Details
The County Hotel
The County HotelThe County HotelThe County Hotel
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The County Hotel Guest Reviews

3.4/5
111 review
Verified reviews
Location3.6
Amenities3.3
Service3.5
Cleanliness3.3
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All Reviews(111)
Positive reviews(91)
Reviews with photos/video(1)
Negative reviews(20)
Guest User
Standard Double Room
Stayed in May 2024
Couples
3 review
4.5/5
Great
Posted on May 20, 2024
Weekend away with the wife. Great location and breakfast was excellent
Guest User
Standard Double Room
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 15, 2024
A decent hotel with very old furnishing. But what it lacked on it, it more than recovered on its location which is right in the city centre with just 2 min walk from station and excellent staff. The room’s thermostat was not working properly so when I raised this complaint to the reception they promptly provided me with another room heater. The polite and helpful staff enhanced the overall experience
Guest User
Standard Double Room
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Stayed over at county hotel for graduation It was great location very central only few minutes walk to cathedral & town centre shopping The hotel was very clean Staff very obliging & pleasant Breakfast great too Room perfect beds comfortable & clean would definitely recommend to others very reasonable price too
Derek
Standard Double Room
Stayed in May 2024
Business travellers
7 review
4.0/5
Very Good
Posted on May 15, 2024
Good value hotel albeit a little tired
MatthewMc
Standard Twin room
Stayed in May 2023
Solo travellers
1 review
4.5/5
Great
Posted on May 13, 2023
Great location, opposite the train station and near to plenty of pubs. Quick check in and helpful staff. Clean and tidy room, bathroom a bit dated. Comfortable bed. TV did not work properly. Public areas could be cleaner. Nice breakfast, some food containers with a hinged lid would be easier. Hash browns a little undercooked. Good stay overall.
Guest User
Standard Double Room
Stayed in Mar 2023
Other
2 review
3.2/5
Posted on Apr 20, 2023
Good location, rooms OK, decoration and hotel needs updating.
Guest User
Single Room
Stayed in Jul 2022
Friends
1 review
3.2/5
Posted on Aug 3, 2022
The hotel is very dated and in need of urgent decoration and repairs. Single bed with stained duvet over looking a brick wall of the next room via tatty net curtains and main curtains that were hanging off. Hotel smelt of fish and chips. The bathroom floor was all faded and the tiles patched up with grout or paint. It was not worth the £87 that I paid that’s for sure. Only decent thing was the free parking once I found it!
Franfromivegill
Single Room
Stayed in Dec 2021
Solo travellers
11 review
4.2/5
Very Good
Posted on Dec 30, 2021
Just needed somewhere close to Carlisle Station. This was perfect. I wanted to leave my luggage while I went into town… normally I could but it was closing for Christmas. This sort of information should be available before. It has what I can only describe as a safe but ANTIQUE lift. Everything is old but safe and functional…. So very small town British. Staff were very helpful and breakfast was great.
FrostyNice
Standard Twin room
Stayed in May 2024
Friends
2 review
3.5/5
Posted on May 30, 2024
It was the first time I arrived in a place with such a high temperature. When I got off the train, I felt completely different. I didn’t know how the people living here felt. Moreover, even the aunt on the road was wearing ten pills of T-shirts that hurt. The hotel can be reached as soon as you come out of the station. It is very convenient to see and there is no need to catch a train. The disadvantage is that it is a bit old, but the elevator is very retro and novel. There is plenty of hot water.
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Guest User
Standard Twin room
Stayed in Jun 2023
Couples
1 review
1.7/5
Posted on Jul 6, 2023
Terrible hotel. Super duper loud club outside. Plays music till 3am. Couldn't sleep at all. Avoid at all costs!!
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Verified traveler
Stayed in Feb 2024
Business travellers
1.0/5
Posted on Feb 16, 2024
Worst place, even worse that The Station and thats bad! Unclean and smelt of damp. Shockingly bad, should have just slept in my works van which was cleaner
glen
Stayed in Jan 2024
Couples
2.0/5
Posted on Jan 8, 2024
The property is a good location for access to the centre of town and for the purpose we chose it. The arrival is very poor! We followed the sat nav instructions but there was no signage at the back of the hotel to tell you that you had arrived at their parking area. We parked in a car park and paid for an hour before going into the hotel to check in. We were told to park the car behind the hotel and so I did just that but the car park is not organised in any way, no signage, just an area where you park where you want. Very poor. Our room was on 1st floor and we used the staircase to access it. The staircase carpet was quite dirty and everything looked quite shabby and old fashioned. Our room had a strange unpleasant smell and the carpet was not clean but very old and had lots of missing bits in the corners and edges. the cupboard was full of hangers and we had to remove most of them in order to hang our clothes. Why would you leave so many loose hangers in a small cupboard? There appeared to be a light above the hand basin but the light did not work. The toilet seat was very loose and simply needed tightening up. The lighting is poor, the table lamps by the beds are not suitable and don't give sufficient light for reading. Fortunately the bed linen seemed clean as did the towels. breakfast was ok but £20 for 2 pax was a bit steep for what was on offer. I would not return here or recommend the place.
Marc
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 18, 2023
Always stay at the County hotel when i am in Carlisle, really chilled out and friendly staff and perfect central location with free parking. ThankZ Guyz, Marc
simon
Stayed in Dec 2023
Other
2.0/5
Posted on Dec 18, 2023
Very basic room was situated to far to walk from reception like a maze location great but does need a lot of an up grade but was money saving I suppose
Jamie
Stayed in Nov 2023
Family
3.0/5
Posted on Nov 27, 2023
The County hotel looked very neat and tidy with its fresh decorating. There is free parking at the rear of the hotel. The staff were very professional, helpful and friendly. The room was a good size, clean and with comfortable beds. The shower mixer in the en-suite really needs updating to Thermostatic control for safety and the window didn’t reduce the noise from the street and the club across the road. Overall good value for the money.