Vienna Hotel (Shunlian Square Jinlong Metro Station) Guest Reviews
4.6/5
Great
426 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(426)
Positive reviews(413)
Reviews with photos/video(73)
Easy to get around(69)
Close to metro(47)
Friendly front desk staff(31)
Delicious breakfast(25)
Large rooms(19)
Convenient parking(15)
Convenient for shopping(15)
Perfect for business trips(8)
Negative reviews(13)
Mahmud
Deluxe Room (2 beds)
Stayed in Jan 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Jan 24, 2024
very good, satisfied
Guest User
Standard Queen Room (No window)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 15, 2024
I made a reservation for a friend. After looking at many hotels, I finally chose Vienna. My friend checked in and said it was very clean and the front desk service was attentive. I will choose this hotel next time I come over.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good review of our hotel. We will continue to work hard to live up to your good reviews. Thank you for your 5-star review! Always take the concept of "warm smile, perfection" as the purpose of daily work. I feel that midsummer is like smoke, far away, vaguely, who is whispering in my ear, gently, cutting a period of plain white time, cutting a wisp of clear moonlight, giving my heart a bright feeling. The moonlight was hazy, the shadows of the trees were dancing, and the wind came in through the screen window, blowing away the fatigue of the day. In the morning, accompanied by the "Colorful Breakfast", a visual and gustatory feast of food and color, start a day full of energy! We look forward to your visit to the hotel again! Comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Queen Room (No window)
Stayed in May 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on May 15, 2024
I like the style of the room very much. It's clean and tidy. I have a good experience. The lady at the front desk is also very cute and kind. She greets you warmly. I feel very comfortable. I will come again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good review of our hotel. We will continue to work hard to live up to your good reviews. Thank you for your 5-star review! Always take the concept of "warm smile, perfection" as the purpose of daily work. I feel that midsummer is like smoke, far away, vaguely, who is whispering in my ear, gently, cutting a period of plain white time, cutting a wisp of clear moonlight, giving my heart a bright feeling. The moonlight was hazy, the shadows of the trees were dancing, and the wind came in through the screen window, blowing away the fatigue of the day. In the morning, accompanied by the "Colorful Breakfast", a visual and gustatory feast of food and color, start a day full of energy! We look forward to your visit to the hotel again! Comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Standard Queen Room (No window)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The front desk service attitude of the Vienna Hotel is very good and enthusiastic. The environment here is good and free. There is a square subway nearby, which is convenient for travel. The parking hall smells very fragrant and fresh. There are many types of breakfast, including powdered porridge, bread, milk and eggs. There are fruits, etc., which are quite delicious.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good review of our hotel. We will continue to work hard to live up to your good reviews. Thank you for your 5-star review! Always take the concept of "warm smile, perfection" as the purpose of daily work. I feel that midsummer is like smoke, far away, vaguely, who is whispering in my ear, gently, cutting a period of plain white time, cutting a wisp of clear moonlight, giving my heart a bright feeling. The moonlight was hazy, the shadows of the trees were dancing, and the wind came in through the screen window, blowing away the fatigue of the day. In the morning, accompanied by the "Colorful Breakfast", a visual and gustatory feast of food and color, start a day full of energy! We look forward to your visit to the hotel again! Comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Family
5 review
1.0/5
Posted on Feb 16, 2024
Bad review! very bad! This is the worst hotel I visited in Guangzhou this time! I booked a room with a window, and the window opened onto a wall. Because it was a gap in the wall, there were so many mosquitoes that I couldn't open the window at all. The water temperature in the shower was very low. I felt like I was about to catch a cold after washing. It was so cold because it was so cold. This was the case in both rooms. Then the overall facilities of the hotel were old and many details were very dirty. When I returned to the hotel at night, I smelled a stench in the corridor, which was gone in the morning. The soundproofing of the hotel is also very poor. It was difficult to talk in the next room. I could hear the sound very clearly and it affected my sleep very much. I strongly recommend that you not book this hotel. It is the worst hotel in Guangzhou.
By the way, another thing is that the hair dryer provided by the hotel is very small, and the wind power is not enough for a very small hair. It takes about half an hour to dry my long hair, so I fell asleep without drying it.
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6/10
Response from Property: Dear guest, thank you very much for your review of our hotel. We regret that we could not receive your five-star review. We are very sorry for your feedback about the sound insulation and hot water problems! Based on the situation you described this time, we will work hard to improve the hotel facilities and provide better services. Looking forward to your visit again!!! Thank you for taking the time to give your valuable feedback to Xiaowei.
Guoli
Stayed in Oct 2021
Business travellers
78 review
5.0/5
Outstanding
Posted on Oct 11, 2021
The service attitude is very good, the business room is upgraded for free, and the breakfast coupon is given. I renewed the subscription for another three days
Original TextTranslated by Google
Response from Property: Sir, thank you very much for your praise. Your satisfaction is our greatest motivation to move forward. Vienna Hotel (Shunlian Plaza Branch) is located opposite Shunlian Plaza in Chencun, with all surrounding facilities. The hotel staff work hard to provide good service and hope to give you a perfect stay experience. Thank you again for your positive review, and you are welcome to choose to stay at Shunlian Plaza Store again next time!