Vienna International Hotel Kunming High-speed Railway South Station Municipal Government Store Reviews
Vienna International Hotel Kunming High-speed Railway South Station Municipal Government Store
Building 2, Chennong Business Center, Jingming North Road, Kunming, ChinaView Hotel Details
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Vienna International Hotel Kunming High-speed Railway South Station Municipal Government Store Guest Reviews
4.7/5
Amazing
1492 review
Verified reviewsLocation4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(1492)
Positive reviews(1451)
Reviews with photos/video(212)
Offers pick-up/drop-offs(312)
Classy environment(139)
Delicious breakfast(112)
Friendly front desk staff(90)
Large rooms(44)
Close to train station(26)
Perfect for business trips(19)
Negative reviews(41)
Ruby Jane Co
Business suite
Stayed in Jul 2023
Business travellers
27 review
Posted on Aug 3, 2023
near the railway station however a little bit inconvenient
Response from Property: Dear VIP, hello! Thank you very much for your feedback. We are deeply sorry for the bad experience you had during your stay. In fact, there is still a lot of food nearby our hotel, and it is convenient to take a taxi. Thank you again for your valuable feedback. Welcome to visit again, we will be happy to serve you and wish you a happy life
Guest User
Deluxe Queen Room
Stayed in May 2024
Friends
3 review
Outstanding
Posted on May 2, 2024
The room was very clean. We went to the South Station to pick up passengers at around 11pm. The front desk service was also great. We upgraded the room for free. I highly recommend it.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Couples
4 review
Posted on Apr 30, 2024
The hotel is very clean, the service is professional and attentive, and there are train pick-up arrangements, which is very convenient! It was late in the evening when we checked in, and there was actually a free late-night snack arrangement. The food was pretty good, and there was a dedicated person making rice noodles and noodles! The hotel room was very dry, maybe the weather was like this during this time! You can see the sunrise from the room in the morning, and you will be in a good mood all day long! The only disadvantage is that it is remote, there are no restaurants around, you have to take a taxi, and the transportation is inconvenient😒
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. The hotel provides free pick-up and midnight snacks to all travelers. Pick-up needs to be booked by calling the front desk two hours in advance to avoid long waiting times for temporary reservations. The hotel's midnight snack time is from 20:30 to 22:30 and is provided free of charge to hotel guests. Due to the dry weather in Yunnan recently, the hotel has also added a humidifier to the additional items, which can be delivered to the room by calling the front desk. There is a snack street at two intersections to the right of the hotel, which is also a good choice. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to visiting Vienna International (Kunming High-speed Railway South Station Municipal Government Store) again
moisella
Executive Queen Room
Stayed in Apr 2024
Family
10 review
Outstanding
Posted on Apr 26, 2024
I took my family to Yunnan and was very picky about hotel selection. I was really satisfied with this hotel. First of all, the front desk lady made me feel the sincerity of Yunnan's hospitality as soon as I entered the door. The hygiene was very good, there was no dead corner, especially the bathroom sanitary ware was as clean as if it was newly installed. Jingxin prepared a toilet cover for me. The shampoo and bath gel were very high-end French fragrances, which smelled very good. The bed and bedding were really comfortable;
The most surprising thing was that there was a free dinner as shown in Figure 1, with rice noodles, rice vermicelli, fruits, and side dishes. It was a bit cold when I just got off the plane and it was very comfortable to eat a bowl of rice noodles. The first rice noodle meal in Yunnan was treated by Vienna. Thank you very much! !
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 4, 2024
The hotel facilities and service attitude are first-class. Such accommodation prices are not available in Shanghai. The young waiters are warm and polite. We are willing to entrust them to handle our needs. Before I return to the room, the service desk has already had a problem. I hope the hotel can continue to maintain such a service attitude. I wish the hotel a prosperous business and a lot of money.
Facilities: First-class
Hygiene: First-class
Environment: Elegant and quiet
Kunming High-speed Railway South Station drop-off (estimated 10 minutes): This special service is most needed for us passengers who are catching the train.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
4 review
Great
Posted on Apr 1, 2024
The pick-up service at the high-speed rail station is very good, I hope it will be there next time! ! The front desk also upgraded several rooms for free, the shower head has a large enough water volume, and the facilities are satisfactory!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travellers
9 review
Outstanding
Posted on Apr 1, 2024
The hotel is reasonably priced, has a very clean environment, provides pick-up and drop-off service, and has self-service freshly ground coffee, which tastes good. The complimentary midnight snack is a bit monotonous and needs improvement.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Anonymous User
Deluxe 2-bed Room
Stayed in Mar 2024
Friends
5 review
Outstanding
Posted on Mar 16, 2024
1. Free pick-up and drop-off service at the high-speed railway station is very convenient
2. Free noodles are available at the restaurant at night
3. The curtains block light well and you can sleep during the day
4. The bedding is quite comfortable and you will sleep better
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
crystalleung83
Deluxe Queen Room
Stayed in Mar 2024
Solo travellers
4 review
Posted on Mar 9, 2024
After checking in, I found blood stains on the quilt and asked for a replacement. A waiter came and asked me what was wrong with him. I changed the quilt cover and left. Later, I saw that the pillowcases were rotten. I didn't dare to say anything because I didn't use them that much anyway. I didn't find the midnight snacks that others mentioned, and they didn't tell me when I checked in. Ctrip's booking clearly stated that I would check out at 3 pm, but they still said 2 pm when I checked in. I said the order was 3 pm, and then they agreed. The next day, another woman called and said to check out at 2 pm. I asked if I had registered to check out at 3 pm when I checked in yesterday?
It's not close to the airport, and there is an industrial area nearby.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your review. We are deeply sorry for the bad experience during your stay. We will verify and deal with it immediately. Thank you again for your valuable comments. Welcome to visit us again. We will serve you wholeheartedly and wish you a happy life!
Kekeweidexiaokeai099
Deluxe Queen Room
Stayed in Mar 2024
Couples
13 review
Posted on Mar 20, 2024
Hair on the carpet, bottle caps beside the bed, torn sheets, dust on the table. I don't know how you can live in such a bad place at this price and brand. Moreover, the noise from the passing cars was so loud that I couldn't sleep at night.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your review. We are deeply sorry for the bad experience during your stay. We will immediately report it to the relevant depar**ent and handle it. Thank you again for your valuable comments. Welcome to visit us again. We will serve you wholeheartedly and wish you a happy life!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
22 review
Amazing
Posted on Mar 6, 2024
I booked this hotel temporarily. It is close to the South Station and very convenient to get in and out. It is a very new hotel with good room details. There is free pick-up and drop-off at the South Station. I will book it again next time I come to Kunming.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Anonymous User
Deluxe 2-bed Room
Stayed in Mar 2024
Couples
4 review
Outstanding
Posted on Mar 6, 2024
The hotel is relatively new and well-equipped. The hot water for bathing is sufficient and very comfortable. The shampoo is particularly delicate.
The room is very clean and the bedding is comfortable.
Because it is in the new district, there are few commercial outlets around, and the nearest place to eat is about one kilometer away. But you can order takeout. The hotel has breakfast and supper (provided after 8 pm). There is a handsome chef with a very good attitude.
Service: The front desk staff is quite enthusiastic and answers all questions.
In short, very satisfied!
The hotel provides free pick-up and drop-off at Kunming South High-speed Railway Station, like this arrangement!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
like_swim
Deluxe Queen Room
Stayed in Feb 2024
Other
25 review
Very Good
Posted on Feb 29, 2024
There is a service to send to the high-speed rail station, which is pretty good. There is breakfast, which is pretty good. It is still recommended as a transit accommodation. The room facilities are OK. I would recommend it.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
12 review
Outstanding
Posted on Feb 23, 2024
It's 15 minutes away from the high-speed rail station. The hotel's pick-up service is great. There is also a car to pick you up at 11pm. If you catch an early bus, they will pack your breakfast, which is very considerate. Thumbs up👍The room is also very clean and large
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
Luosnow
Executive Queen Room
Stayed in Feb 2024
Family
7 review
Amazing
Posted on Feb 15, 2024
The room is quite spacious and has a warm breeze. We felt very good coming from the north. The room temperature was like being in a heated room. When booking, I noted that I was bringing a child, and the hotel thoughtfully prepared a folding bed, which was great. The hotel is not far from the airport and is also close to the South High-Speed Railway Station. But the breakfast is very average.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaowei Hotel. Your satisfaction makes us extremely happy; your recommendation makes us feel extremely honored. Xiaowei can win your love, and we know that only with unremitting efforts can we do better. Let more friends recommend it! We will work harder to be more exquisite and surprising, and look forward to being a guest at Vienna International (Kunming High-speed Railway South Station Municipal Government) again
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