The Kunlun Jing An

The Kunlun Jing An Reviews

The Kunlun Jing An

No. 250 Huashan Road, Shanghai, ChinaView Hotel Details
The Kunlun Jing An
The Kunlun Jing AnThe Kunlun Jing AnThe Kunlun Jing An
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The Kunlun Jing An Guest Reviews

4.5/5
Great
4310 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(4310)
Positive reviews(4075)
Reviews with photos/video(747)
Easy to get around(384)
Friendly front desk staff(123)
Close to metro(101)
Loved the night views(86)
Perfect for business trips(85)
Parking difficult(68)
Great swimming pool(48)
Excellent afternoon tea(31)
Negative reviews(229)
Guest User
Deluxe King Room
Stayed in 2024年4月
Couples
17 review
5.0/5
Outstanding
Posted on 2024年5月5日
Whenever I visit Shanghai, I book this hotel. It’s perfect. There was even a concert / festival going on across the street this stay.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. And we're happy that you enjoyed musical performance in the hotel lobby. We look forward to seeing you soon.
Isadora
Deluxe King Room
Stayed in 2024年4月
Family
13 review
3.0/5
Posted on 2024年4月28日
Not good enough….The hotel is in a good location and has a decent breakfast , the area where the breakfast is served is quite charming. The hotel is big, but very dated looks like it was a big hotel in the 80s or 90s and hasn’t updated the style since. The rooms are not very big and the decor is tired. The hotel staff is not very friendly, quite the opposite, especially front desk. The cooking staff from breakfast is lovely though,l. The swimming pool is not great, the water is very cold. Too pricey for what it offers, even for Shanghai prices.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. We have addressed these issues with our staff. Exceptional Guest service is the foundation of our brand promise and your feedback will help us improve. We hope to have another opportunity to serve you, if your travels bring you back to our area.
Guest User
Deluxe King Room
Stayed in 2024年4月
Couples
33 review
4.7/5
Amazing
Posted on 2024年5月1日
Nice hotel close to Jingan subway station, just a few minutes of walk away. Nice spa area with sauna, steam room and jacuzzi and small pool. Clean and well maintained. Check in was slow.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
Lynette
Grand Primeir Panorama
Stayed in 2024年4月
Solo travellers
1 review
5.0/5
Outstanding
Posted on 2024年5月2日
Awesome service both room and dinning. Nice view from executive lounge as well.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Delil (Shanghai)
Executive Deluxe Twin Room
Stayed in 2023年12月
Family
21 review
5.0/5
Outstanding
Posted on 2023年12月30日
We stay here a lot we love it. It is convenient, the breakfast buffet has a great range of food, the staff are attentive, the beds are great and the views are amazing. The executive lounge has an array of food and drinks which are just right for afternoon tea or a snack or wine after dinner. We will be back again.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Guest User
Grand Primeir Panorama
Stayed in 2023年12月
Couples
23 review
5.0/5
Outstanding
Posted on 2023年12月12日
An unexpected pleasant surprise located in an amazing part of Shanghai which enables travelers of all sorts to access anything or anywhere in the cosmopolitan city.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Heike
Deluxe King Room
Stayed in 2024年5月
Couples
6 review
5.0/5
Outstanding
Posted on 2024年5月22日
Hotel situated in the French concession area; perfect spot to enjoy the beautiful city. Our room had a magnificent view - beds very comfortable and enough space to store our things. Breakfast has huge variety - all staff very helpful and good atmosphere.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Guest User
Deluxe King Room
Stayed in 2024年5月
Solo travellers
2 review
4.7/5
Amazing
Posted on 2024年5月20日
Excellent location! Hotel felt a bit stuffy because of the rugs as my stay was during a warm time but nothing too egregious. Breakfast buffet was okay with a good enough variety. Cleaning staff was really friendly!
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Guest User
Deluxe King Room
Stayed in 2024年4月
Family
2 review
5.0/5
Outstanding
Posted on 2024年5月5日
Beautiful hotel. Conveniently located next to Jingan subway Station, near Jing an Temple, shopping malls, shopping streets, and the French Concession. Easy for taxi drivers to find. More than sufficient nice dining options around the hotel. And located next to a Lawsons. The hotel is friendly staffed and the hotel rooms offer great views over the city. The interior of the hotel rooms are a little outdated but nevertheless they are well-equipped, clean and well-maintained.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
JJ87
Deluxe King Room
Stayed in 2023年10月
Couples
43 review
4.5/5
Great
Posted on 2023年10月30日
The room is elegant and the king bed very comfortable. The location in the heart if Jing'an Temple is convenient for bars and restaurants. Breakfast is a bit pricy.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
Guest User
Deluxe King Room
Stayed in 2024年4月
Couples
22 review
5.0/5
Outstanding
Posted on 2024年5月20日
Always stay here when in Shanghai. Good location in Jingan whilst also close enough to Shanghai Airport, especially when arriving late. Staff are always excellent with excellent English. There is a small but suitable gym, not perfect but has enough for a half decent workout.
Response from Property: Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.
thisismandy
Deluxe King Room
Stayed in 2024年4月
Friends
19 review
4.7/5
Amazing
Posted on 2024年4月28日
This is my third stay at the Kunlun. It's a really well priced quality hotel. I was a little disappointed in the breakfast this stay, I felt like the quality had gone down a little. During peak time (around 9-9:30am) the food in a number of areas had been eaten and not replenished. The service in the bar downstairs was a bit slow, it took a really long time to make the cocktails on both afternoons we visited. Having said that, the caipirinhas were delicious! The staff are always lovely, especially in housekeeping. This is a really good hotel to use as a base for weekend visits in Shanghai.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
robin
Grand Deluxe King Room
Stayed in 2024年4月
Solo travellers
1 review
3.5/5
Posted on 2024年4月21日
Breakfast was okay, but there were not enough seats. People have to wait on line to find a seat. Room very outdated with an oldschool bath/shower combination. Front office staff was very friendly during check-in
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.
Guest User
Deluxe King Room
Stayed in 2024年4月
Business travellers
6 review
4.7/5
Amazing
Posted on 2024年4月4日
Nice hotel combined with a good location in downtown. Easy to reach all need facilities in walking distance
Response from Property: Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Laowai on the Loose
Grand Primeir Panorama
Stayed in 2024年3月
Couples
3 review
5.0/5
Outstanding
Posted on 2024年4月15日
The hotel is very close to the city center and an easy walk or a short Didi ride to a lot of the common tourist destinations and shopping malls. The hotel was very clean and well kept and the staff was very courteous and helpful. There is a bakery, restaurant and bar in the hotel if you're trying to stay in or if the weather isn't on your side.
Response from Property: Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.