The crew is always very helpful and kind. I love the rooms - they are very spacious, clean and have everything you need. Large mirror and area to get ready in the morning. Perfect location, right next to the station so easy when you arrive by train. The bed is huge, and very comfortable. This is my second stay here and my go-to hotel when in Antwerp.
A beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
I traveled from Rotterdam to Antwerp with FlixBus, and the drop-off point was right next to the hotel. It's also close to Antwerp Central Station, and you can easily catch the metro and tram, so the location is excellent. The front desk staff were very polite, and the hotel is super convenient with a 24-hour free drink station offering tea and coffee, and lockers near the entrance where you can set your own code. The room key isn't a card key; you enter a number into the door. There's a 3-in-1 shampoo, conditioner, and body wash dispenser in the shower, but if you're particular, I recommend bringing your own. A hairdryer was provided, but when I used it, it stopped working mid-use for some reason, so it might be a good idea to let it cool down or check with the front desk. (I ended up using my own hairdryer.) I didn't opt for breakfast, but there are cafes and supermarkets nearby, so it wasn't an issue at all.
We stayed for two nights over New Year - the hotel was in a nice quiet area close to amenities and a tram stop. Rooms were small but well appointed and clean. Would definitely recommend.
The welcome was warm, the bed was very comfortable, and the bathroom was well-designed! The only downside was the leaky showerhead. The unlimited tea and coffee was a lovely touch, especially while waiting for the family to arrive each morning. We didn't have breakfast as we were visiting our grandchildren who live locally and wanted to make the most of our time with them!!
The location is recommended, nearby the Central Station. Spacious for a standard room. For standard room is there no outlet available so it was difficult if you want to curl or iron your hair. When I checked in the room looked clean but the toilet was not cleaned the was still urine in the toilet and drops of urine on the toilet seat so I called the reception and they sent somebody to get it cleaned. Staff are friendly.
The room decoration facilities are a bit old, no free drinking water is provided, but the location is very good. The hotel is opposite the church (pictured), next to the supermarket, and surrounded by many restaurants.
Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
An excellent hotel for the price and one of the best cities in Europe, really clean and nice view and amazing nature and a lot of to do in the city if you’re staying here two or three days. If you plan to explore the area on foot, this is the ideal choice. It is close to the train station, conveniently located, and features nice rooms. For Europe, the price is very affordable. You can book with confidence—I highly recommend it for a comfortable stay. It’s a lot of beautiful places around the hotel. You just need to go by walk. Really cheap price.
A good budget hotel for one night. Could be cleaner. It's right next to the highway. The curtain is missing and in the closet instead of being fixed. There's no refrigerator or anything like that in the room. The shower and bed were fine.
Good
56 reviews
7.7/10
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8.7/10
Very Good
GGuest UserGreat hotel, but the cleaning is very poor. They come by every time at a time when you are often in the room and then do not clean anything. They also refill the coffee/sugar/creamer poorly and you have to ask for this every time if you stay longer.
It is best to park nearby, since it is quite expensive to park there. You can easily stop in front of the hotel to load and unload stuff.
MMariia ReznikovaAn excellent hotel for the price and one of the best cities in Europe, really clean and nice view and amazing nature and a lot of to do in the city if you’re staying here two or three days. If you plan to explore the area on foot, this is the ideal choice. It is close to the train station, conveniently located, and features nice rooms. For Europe, the price is very affordable. You can book with confidence—I highly recommend it for a comfortable stay. It’s a lot of beautiful places around the hotel. You just need to go by walk. Really cheap price.
MM48621****The room was great, very spacious, and the shower was excellent. The only downside was that the hallway had a strange smell. It's very close to the main train station.
The breakfast was fantastic with a wide variety of choices, really enjoyed it. I would definitely consider staying here again.
PPianist with no handsThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
KKatrien DestuyverThe crew is always very helpful and kind. I love the rooms - they are very spacious, clean and have everything you need. Large mirror and area to get ready in the morning. Perfect location, right next to the station so easy when you arrive by train. The bed is huge, and very comfortable. This is my second stay here and my go-to hotel when in Antwerp.
EEgor KrombergI had a mixed experience at Moxy Antwerp. On the positive side, the breakfast was really good, with a nice variety and quality. The location is also convenient: you can reach the city center in about 30 minutes on foot or 10–15 minutes by tram, and the largest museum is just a 5–10 minute walk away. There’s also a grocery store nearby that’s open on Sundays, which is very handy.
However, there were several downsides. The check-in process was slow - staff needed to verify something, and I had to wait in the lobby with my 5-year-old child instead of going straight to the room. The “welcome drink” was disappointing: after we had already chosen cocktails, we were told we could only pick from a single limited option. It felt misleading and poorly communicated.
Cleanliness was also an issue. There was a dirty table in the room, stains on the bathroom walls, and the room had an unpleasant smell - possibly due to pets being allowed, which raises the question of why carpet is used at all.
Overall, while the location and breakfast are strong points, the service and cleanliness need significant improvement.
JJ TripThe location was excellent — very convenient and close to everything we needed. However, our stay was affected by a few issues. The soundproofing of the room was poor; we were woken up around 6 a.m. by the clattering of dishes and cleaning noises from outside. It was difficult to rest properly.
Additionally, there were a lot of fruit flies in the room, constantly flying around, which was very bothersome and affected the quality of our stay. I hope the hotel can improve on these issues — otherwise, it’s a real pity given the great location.
LLuuk OrlandoStay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat.
The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK!
Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.
GGuest UserA good budget hotel for one night. Could be cleaner. It's right next to the highway. The curtain is missing and in the closet instead of being fixed. There's no refrigerator or anything like that in the room. The shower and bed were fine.
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