The front desk service was very good, but the business was very bad. To the hotel, don't let early check in understand, the front desk asks for the price, go to the restaurant to buy breakfast, the price of the restaurant is not the same as the price given by the front desk. When I checked out, I wanted to use the hotel's car to go to the airport. I asked the front desk for a price. I thought it was a little more expensive than Ola. It was okay. I said that I had a good meal and ordered it. After I came back, I changed the front desk. The price has changed. It is more expensive than Ola. Doubled. Early Check In, the hotel began to strictly demand that you can not check in early, must be 2 pm, after communication, helplessly understand, then go out for lunch, come back to 12 noon, found that the hotel even gave another pair of white couple check in, but also provide A towel and welcome drink. I didn't have this at all when I checked in. The above shows that hotel management is very confusing. The security guards greeted each other with enthusiasm. Breakfast is not expensive, but meals are average. The room hardware is very good, the air conditioning is also very powerful, but the refrigerator is very old, very noisy in the general heritage of the manor. The hygienic situation only looks beautiful, and if the wooden floor is stepped on, it will soon be dark. There are also a few large flies flying in the room, hey, a little disgusting. Overall, the price is not bad, that is, the front desk is very annoying, and the health situation is not equipped with hardware.
Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....
This was my 1st stay for 2 nights and I really enjoyed this Hotel Madurai Kitchen food /hotel service /and very friendly staffs . The security was awesome .Makes you feel very safe in this Hotel . Location was great too .Close by to all the important places to visit . Everything was great . Thank You Marriot Madurai .
Hope my next stay I can have a room which has a better view rather than partial brick walls although I did not mention to the Reception
This was our second time staying here but not so pleasant this time
Food was average
And some of the staffs didn’t pay attention to the room issues like
flash not working in morning ;
requesting to have breakfast during waiting time ( which looked liked a good gesture coz breakfast time was almost over and why to waste food but later asking to pay ( which should had been informed priorly )
Common washroom area not cleaned
The apartment is very convenient, it may take a long time to build and the facilities are not very new. The service staff is very enthusiastic, helping to get luggage, deliver things, check in and check out quickly. The restaurant is on the first floor, and the taste from the lobby to the entrance of the restaurant is too Indian. Breakfast is ok, because I usually only make oat milk, I do n’t eat Indian meals and do n’t comment on the taste. The service attitude is very good and very welcoming. The emphasis is on exaggerating the Asian restaurants in the same courtyard. The names are shown in the picture. The environment is very good. Recommend beef and chicken wings, according to their own requirements of spicy degree, more in line with my taste. Tiramisu is fine too. Overall satisfaction.
We were checked in swiftly which is good as we had a function to attend in the late afternoon. The rooms were clean and the internet connection was good. The staff courteous. The bed was comfortable. At breakfast although it was rush the staff ***aged to sit us and waited us well. The breakfast spread was aplenty and tasted good. Overall experience good.
With a stay at Poppys Hotel in Madurai (Madurai Main), you'll be within a 10-minute walk of Meenakshi Amman Temple and ISKCON Madurai, Sri Sri Radha Mathurapati Temple. This hotel is 0.9 mi (1.4 km) from Pudhu Mandapam and 1 mi (1.5 km) from Goripalayam Mosque.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a satisfying meal at Melting Pot serving guests of Poppys Hotel. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 69 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include safes and electric kettles, and housekeeping is provided daily.
It was a great and comfortable stay. The staff was really hospitable and helpful. As far as food is concerned they have good spread of tasty south indian and north indian food. The hotel is well located on the main road and is reasonably close to meekashiamman temple.
Very Good
87 reviews
8.5/10
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7.0/10
GGuest UserThe location was great and the rooms were very well maintained. The staff was courteous and well behaved. The food and selection of drinks was good too. Overall, it was a good stay.
WwannaHotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.
HHonser TanMy initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return.
Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted.
The second room had multiple functional problems:
* Non-Functional Power:** The USB ports and power sockets on the wall faulty.
* Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine.
* Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter.
Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols.
While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.
MMir69Staff at the reception are nice and friendly, crews and bellboys helps with your stuff. However, got harassed by one staff at the bar. We were being forced to leave where we are seated to a sofa near the bar and embarrassed my friends while we are waiting for the coffee we ordered at the bar. Tirelessly, even to the point of heated argument he never stopped until I made myself clear that I am going to report him. I had been a guest for this hotel since 2019 and unfortunately treated like this. This staff must be removed for inappropriate action.
GGuest UserWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
NNickThank you very much for the warm and hospitable staff of ibis sipcot, I had a great week in Chennai. The room is clean and the bed is very comfortable. The staff at the hotel are amazing!
There is a big shopping mall near the hotel and there is a big supermarket in it. Walk for 10-15 minutes. The road in India is a bit difficult to walk. Actually there is a juice bar next to it, and you can buy evaluated drinks and water
AAlexissOngHotel looked very posh and had a nice smell. We received a welcome drink and a necklace while doing check-in. Check-in was smooth and staff was friendly.
The room was very clean and spacious. Overall stay was great and value for money. The only downside is that hotel is far from the airport. However, we still had a good stay.
GGuest UserWell i got this hotel thru mm t and tje hotel is good. My suggestions are below 1. Rooms are little small
2. They would have given one almira in room hence it is very difficult to manage clothes if some is coming for long duration. 4. Staff is good
5. Food is amazing
MMalik_ExplorerThe hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
VVinoth SelvinI had a wonderful stay at the hotel. The rooms were clean, comfortable, and well-maintained, creating a very relaxing atmosphere. The staff were friendly, attentive, and always ready to help, which made the experience even more enjoyable. The facilities were excellent, and the food was truly delightful. Overall, it was a perfect blend of comfort and hospitality — I would highly recommend this hotel to anyone looking for a memorable stay.
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