The hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.
I was a little nervous when I checked in and found my booking wasn't on the list, but thankfully I was eventually assigned a room. The location is convenient for those with cars, and there's parking available outside. The suite is quite spacious, with two adjoining rooms and two bathrooms with bathtubs. I stayed on the basement floor, and although there was heating, it was still chilly. There are two private outdoor baths, and you can get yukatas (light robes) in the lobby. The lounge has massage chairs and juice popsicles. The breakfast area offers views of Mount Fuji, and you can enjoy a hearty breakfast (bread basket, scrambled eggs, sausages, fruit, salad, coffee/tea) while admiring the mountain.
The room was super small, the bed was small, and there was a bed. But the facilities are complete, the service is very good, and the breakfast is delicious. There is a supermarket nearby and there are many restaurants, which is very convenient. Recommended stay
We had a wonderful stay at Grand Mercure Yatsugatake as a family traveling with a baby. The hotel is surrounded by nature, with beautiful views of the mountains, which immediately creates a calm and relaxing atmosphere — perfect for families who want to slow down and breathe.
The hotel is very family-friendly. Traveling with a baby can be stressful, but the staff made us feel welcome and comfortable from the moment we arrived. Everyone was kind, patient, and attentive, which really made a difference for us as parents.
The room was spacious, clean, and quiet, with enough space to comfortably stay with a baby. We especially appreciated the peaceful environment at night, which allowed our baby (and us!) to rest well.
The facilities were also well suited for families. The common areas are easy to navigate with a stroller, and the overall layout of the hotel feels relaxed and not overwhelming. The natural surroundings add a special charm and make the stay feel refreshing and rejuvenating.
Overall, Grand Mercure Yatsugatake is an excellent choice for families with babies who are looking for comfort, tranquility, and good service in a beautiful natural setting. We would definitely consider coming back and recommend it to other families traveling with young children.
This hotel has a very traditional, old-fashioned feel. We arrived at Lake Kawaguchiko around 11 PM, so we had to take a taxi to the hotel. We rang the bell at the front desk, and a staff member, wearing traditional wooden clogs, came out. They barely understood English but were very dedicated. They escorted us to our room, meticulously explaining each facility, and even gestured to show us where breakfast would be served. If you want a lake view, I recommend booking a Japanese-style room. We booked a Western-style room, which was on the other side, and in the morning, we saw smoke rising from chimneys outside – a charming, everyday scene. We didn't see any bears, but surprisingly, we spotted monkeys! Breakfast was a set meal, though eating fish so early in the morning took some getting used to. The morning shuttle can take you to Lake Kawaguchiko. For the return trip in the afternoon, the shuttle only picks up after 3 PM. Alternatively, you can take the Red Line bus to a jewelry museum (I can't recall the exact stop) and walk a few steps from there. On weekend evenings, you can watch fireworks from across the river, right outside the hotel. They launch them from both the left and right sides. If you want a closer view, follow the crowd to the left for about 10 minutes.
The hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
The room wasn't too small, just right for two people and two large suitcases. It's quite far from restaurants and surrounded by nature. If you don't rent a car, getting around is very difficult. The owner is kind.
We were so impressed when we checked in around 6pm—Mt. Fuji was perfectly clear! The reception staff were very thoughtful, explaining the onsen, activities, and double-checking our booking. They even guided us to the camping site and let us fill bottles with Mt. Fuji’s pure mineral water—so welcoming.
Breakfast and BBQ dinner were excellent, with fresh ingredients and tasty meat. The staff were very helpful during the night-time BBQ—amazing service! The private toilet, shower, and onsen were very clean.
Convenient location near a supermarket, and we even saw Mt. Fuji again when checking out. We’ll definitely come back!
It is a hotel with a retro atmosphere in Showa. The room was too large for 3 people.
The staff was kind and very satisfied.
It's a historic building, but it's cleaned properly.
The futon was also fuzzy.
The hot springs were also effective and recovered from fatigue.
I thought it would be popular in an inn that feels the bubble era if I renewed a little.
Thank you 😊
Extremely friendly owner and staff. My car battery died because I left the lights on without knowing it. The owner and staff helped me to start the car. Also Guyaume made great suggestions that was valuable to my trip. Everything is nice, well maintained just as commented by everyone else. Hands down best place ever visited. Top tier hostel worldwide.
Oh and if you want to go to that signature Lawson for photo, stay here. It’s close enough to walk drive bike before sunrise so you get pink Fuji.
Amazing
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GGochuThe hotel is located on top of a hill overlooking Mount Fuji and Lake Yamanaka. The views from the rooms and onsite onsens all have a view of Mount Fuji. It's honestly unbeatable.
GGuest UserThe hotel's location is excellent, just a short walk to Lake Kawaguchiko. We chose a room with windows, and the hotel gave us a corner room, so the front window offered a perfect view of Lake Kawaguchiko, and the side window overlooked Mount Fuji. The hotel also has free hot spring baths, which was a nice bonus. We also booked breakfast and dinner, and they were quite good!
RRomain DannaWe had a wonderful stay at Grand Mercure Yatsugatake as a family traveling with a baby. The hotel is surrounded by nature, with beautiful views of the mountains, which immediately creates a calm and relaxing atmosphere — perfect for families who want to slow down and breathe.
The hotel is very family-friendly. Traveling with a baby can be stressful, but the staff made us feel welcome and comfortable from the moment we arrived. Everyone was kind, patient, and attentive, which really made a difference for us as parents.
The room was spacious, clean, and quiet, with enough space to comfortably stay with a baby. We especially appreciated the peaceful environment at night, which allowed our baby (and us!) to rest well.
The facilities were also well suited for families. The common areas are easy to navigate with a stroller, and the overall layout of the hotel feels relaxed and not overwhelming. The natural surroundings add a special charm and make the stay feel refreshing and rejuvenating.
Overall, Grand Mercure Yatsugatake is an excellent choice for families with babies who are looking for comfort, tranquility, and good service in a beautiful natural setting. We would definitely consider coming back and recommend it to other families traveling with young children.
GGuest UserFor any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints.
Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one.
It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.
RRon_NYanagiya is a nice little local onsen. They do not have too many rooms so you will not feel overcrowded. It is a nice place to spend for days to relax your body and mind.
Staff are very friendly and helpful. They can speak limited English but in case you come across any issue with language, feel free to use translation app.
If you are driving, the onsen is easy to find and there is a carpark in front of the Onsen with plenty of space. There are also 2 x EV charging but not sure if they are for onsen guess.
The room is spacious, clean and tidy. The air conditioner is featured with heater and cooler function, so you don't have to worry about weather during winter and summer.
The hot spring is open for 24 hrs, except time when they swap between male and female access, usually it takes 30 minutes and they take this opportunity to clean up the facilities too.
Food are generally fine and portion is reasonable. Staff are caring d considerate. We have two kids at age of 7 and 9 and they do not take spicy or raw food. When they noticed, they have offered to tailor made the breakfast for the kids so that they don't prepare food that kids do not eat.
GGuest UserI stayed here on a solo trip. To be honest, I didn't have high expectations beforehand. Since it was a weekday, there weren't many people, so I was able to relax and enjoy the large public bath and sauna. Before my bath, I had curry and boiled dumplings at the restaurant on the second floor. I still felt a bit hungry after my bath, so I went to an izakaya on the second floor. The portions were good and tasty for the price, and they're open until midnight, so I had the luxurious experience of eating and drinking to my heart's content and then going straight to bed in my room. It's a facility I'd definitely like to return to.
GGuest UserI have
Had the best stay at Marriott, from check in to check out, from front staff to restaurant, they all very friendly and helpful! outstanding service!
Hotel facilities are great too, love the outdoor hot spring with snowing view.
Rooms are huge and clean, facing the forest 🌳
Foods are great also, they added a lot of Japanese element to western food. And they were all well-balanced.
Very peaceful, welcoming and comfortable stay! Would definitely come back again with my families.
GGuest UserThe hotel is very close to Lake Kawaguchi, making it a great starting point for sightseeing around the lake. It's also close to shops. The owner was very nice and helped me take my luggage upstairs. When I left, he took me to the station. The room is actually suitable for families, with standard Japanese tatami. You need to go downstairs to take a shower, but you can usually wash up in the room. The environment is very comfortable.
GGuest UserWe were so impressed when we checked in around 6pm—Mt. Fuji was perfectly clear! The reception staff were very thoughtful, explaining the onsen, activities, and double-checking our booking. They even guided us to the camping site and let us fill bottles with Mt. Fuji’s pure mineral water—so welcoming.
Breakfast and BBQ dinner were excellent, with fresh ingredients and tasty meat. The staff were very helpful during the night-time BBQ—amazing service! The private toilet, shower, and onsen were very clean.
Convenient location near a supermarket, and we even saw Mt. Fuji again when checking out. We’ll definitely come back!
GGuest UserA classic old-school modern hotel with ryokan-type service. The room is huge and has excellent views of the river. On a good day, it should be possible to see Mount Fuji as well. There is also big onsen area with an outdoor bath area.
Dinner is served on the ground floor restaurant and it was a delicious multicourse meal which includes really good wagyu steak with wasabi shoyuzuke. Dessert also includes the region's famed grapes. Breakfast was served buffet style with selection of Japanese and western items.
I drove to the hotel with a rental car. It is not too far from a station on a local line but I recommend driving around to explore instead. The patrons to the hotel also seemed more local.
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