The hotel is generally nice. Located halfway up a mountain, it's relatively easy to walk from the Latin Bridge, but the uphill climb requires some effort.
The hotel has a beautiful view, a terrace, and a nearby supermarket, which is quite nice.
The room offers cooking facilities and is well-equipped. However, the mattress is a bit soft, making the small bed a bit cramped.
Sarajevo is beautiful, with a subtle sense of melancholy.
We needed to stay somewhere close to the Sarajevo train station, and Hotel Grand is perfectly located just a short walk away (5-10 minutes). The staff was friendly and even prepared a small breakfast bag for us since we were leaving so early. However the room itself was rather bare-bones, and the shower drain was clearly clogged leading to a lot of flooding. There were exposed electrical wiring in the room and the hallways smelled a bit like an ashtray. Was okay for the money, but not really recommended.
The location is very convenient. There are many delicious small shops near the hotel. The hotel breakfast is really good. The local food is generally salty. It is comfortable and delicious to eat breakfast. The white rice is very good.
A pleasant hotel. The room has a kitchen if you suddenly feel like cooking something. I even have an ice bucket. The room is spacious and clean. Panoramic windows overlook the river and the city. Conveniently located. It's a 7-minute walk to the city center or the cable car. Everything is close by.
Good breakfast selection, delicious and varied. Plus, there's free coffee at reception 24/7.
I really liked the location and comfort.
The room is large, the hotel is in a good location, the price is moderate, the breakfast is rich, there are free gym facilities, the overall stay experience is good, and it is recommended for business travel.
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
A relatively unique hotel with a view of Sarajevo city. It is said that the hotel is located in the Muslim area, next to a cemetery! There is a five-story visual glass platform in the middle of the hotel lobby! The breakfast tastes good, with a variety of Western buffets!
The location is perfect and the room is nice but needs some tlc and general maintenance. Fan, hairdryer, aircon, toilet seat, door handle, window were broken. The bed was comfy but 2 very clear singles pushed together so would fall down the gap. The restaurant below plays music until 11pm which you can hear and could smell cigarette smoke in our room (even with the windows closed). The staff were very nice and friendly.
A big hotel next to the National Museum and a mall. Interesting building, especially the lobby zone. Nice location: I already mentioned the mall and trams passing right next to the hotel, there are also supermarkets, ATMs, and cafes nearby. The other side is that trams and the street bring some constant noise level to the room. Breakfast could have been a bit better, especially coffee. The rest was fine: a spacious room with a bathtub, free parking, and helpful staff.
Next to mosque and cemetry .. can be noisy .. Next to mosque and cemetry .. can be noisy ..Next to mosque and cemetry .. can be noisy ..Next to mosque and cemetry .. can be noisy ..
Good
56 reviews
7.6/10
Price from
MXN$570
per night
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7.8/10
Good
GGuest UserWonderful location and such friendly staff. Willing to accomodate and help in any way. I requested early check-in and they allowed for me to have that after my 25 hour journey. It was really warm in my room and I requested a portable fan and they were so quick in bringing it over.
MMs. TRAVELLERLoved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
GGuest UserWhat a wonderful accommodation in Mostar. Staff really went above and beyond to assist us. The room was large, with a huge TV that I felt bad for not making use of. Good locatiion next to the crooked bridge in Mostar with a nice view from the restaurant at night. Part of the reason we booked this hotel was the high reccommendation of the restaurant and it did not disappoint. The food was exquisite and one of the best meals on our trip. The lamb was especially delicious. Best restaurant and best hotel in Mostar. My only regret is that we didn't spend longer here.
JJJGGCCRRWe needed to stay somewhere close to the Sarajevo train station, and Hotel Grand is perfectly located just a short walk away (5-10 minutes). The staff was friendly and even prepared a small breakfast bag for us since we were leaving so early. However the room itself was rather bare-bones, and the shower drain was clearly clogged leading to a lot of flooding. There were exposed electrical wiring in the room and the hallways smelled a bit like an ashtray. Was okay for the money, but not really recommended.
NNixaFirstly, host Angelo is lovely. He showed us the room upon check in. He said there was an error in what we were quoted through Trip for our Diamond Tier room and we came to an agreement that was reasonable to both parties. However, for the price we paid, we would have expected a TV, wifi that worked in our room, a shower door that was all in one piece, no black mould in the shower, something to address the drain odour, an extra blanket and a comfortable pillow. Unfortunately, these were all small issues that added up to a less than perfect stay. On the plus side, the hotel itself was clean and the view of the town vines from the bedroom was delightful. The room was super warm, very quiet, very spacious, and directly opposite great restaurants, bars, St James church and the Risen Christ statue. Overall, it was a comfortable stay at a reasonable price.
Thanks Angelo.
AAnton from MoscowA big hotel next to the National Museum and a mall. Interesting building, especially the lobby zone. Nice location: I already mentioned the mall and trams passing right next to the hotel, there are also supermarkets, ATMs, and cafes nearby. The other side is that trams and the street bring some constant noise level to the room. Breakfast could have been a bit better, especially coffee. The rest was fine: a spacious room with a bathtub, free parking, and helpful staff.
2203175****A relatively unique hotel with a view of Sarajevo city. It is said that the hotel is located in the Muslim area, next to a cemetery! There is a five-story visual glass platform in the middle of the hotel lobby! The breakfast tastes good, with a variety of Western buffets!
GGuest UserWe were in Mostar during the off season and the hotel staff Ms Lela was kind enough to upgrade our room since the room we booked was on the top floor and was very small.
It would be quite difficult to carry a luggage up the stairs as they did not have any elevators and both my husband and I are over 60 yrs old.
The other lady on duty, Ms Elma was also very helpful in helping us to arrange for a taxi in Mostar and transport to Sarajevo.
The location was near the old town..easy access to walk to the old bridge. Near a big supermarket .
I would recommend Sinan Han . They are scheduled for some upgrading works and additional rooms so maybe there would be a elevator installed for easy access to the rooms.
SSatiriadisA pleasant hotel. The room has a kitchen if you suddenly feel like cooking something. I even have an ice bucket. The room is spacious and clean. Panoramic windows overlook the river and the city. Conveniently located. It's a 7-minute walk to the city center or the cable car. Everything is close by.
Good breakfast selection, delicious and varied. Plus, there's free coffee at reception 24/7.
I really liked the location and comfort.
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