Hotels With breakfast in Xinjiang, China

I've been staying at Atour for a few years now, and I really like their pillows and service. This time I booked in a hurry through Ctrip and it didn't include breakfast. I spoke with the manager and they kindly gave us three complimentary breakfasts. Thank you so much!

I know the hotel probably doesn't care about reviews anymore, but their unprofessionalism was evident right from the airport pickup. It wasn't even the front desk that answered the phone when I tried to contact the hotel! Luckily, there was a pickup service at 12, which is why I'm giving a mediocre review. But if there's no pickup service at 12, why is it listed as available? The bed was a bit dirty, and the towels were old. It's 2026 now, and when my delivery arrived, it was just left in a corner downstairs, no call, no delivery robot. The security guards have a very 'politicized' vibe; I suggest giving them permanent government positions, so their attitude isn't wasted.

My stay at this Atour Hotel in Kashgar far exceeded my expectations – a truly delightful surprise! We arrived late, past 11 PM, having booked two rooms. The hotel was fully booked, so the rooms we got were a bit small. We arranged with the front desk that evening to switch rooms the next day. The following day, upon arriving in the lobby, we hadn't received a follow-up. We completely understood, as the hotel has massive daily traffic, and the front desk staff and housekeeping ladies work incredibly hard; everyone is exhausted. When we got to the lobby, we happened to see a female manager handling a customer complaint. A guest was requesting a free stay, and she remained calm and composed throughout, skillfully de-escalating the guest's emotions while firmly upholding the hotel's reasonable stance. Her handling of the situation was impeccable. After we proactively brought up our room change request, she immediately stated that promises made by staff must be honored, emphasizing the importance of contractual integrity in service. She then promptly arranged for us to change to a different room type. On this trip, we traveled through many cities in Northern Xinjiang, and compared to numerous hotels along the way, it's exceptionally rare to find a hotel in Kashgar managed with such dedication. Before coming, I had browsed online reviews, and it seemed there were quite a few operational issues previously. During my stay, chatting with the front desk and housekeeping staff, and speaking with other employees over coffee, I learned that the current general manager had been on the job for less than two months. The GM has years of mature hotel management experience from mainland China; they are highly professional and extremely responsible, personally overseeing everything, big or small. The staff all candidly admitted that they've learned many practical working methods from them. You can constantly see management staff on duty throughout the hotel, proactively engaging with guests and noting their needs. Chatting with other guests in the lobby, it was clear that everyone could noticeably feel the hotel improving bit by bit. The entire team genuinely wants to provide excellent service and treats every guest with sufficient importance. The hotel has a self-service laundry room and a gym, with complete facilities. I would definitely choose to stay here again on my next visit to Kashgar! The hotel gives off a vibrant, thriving energy, a feeling of coming home!

The front desk staff were warm and provided excellent service. Breakfast was varied and delicious. The laundry service was incredibly convenient, and the hotel's downtown location meant there were plenty of great restaurants nearby. If I return to Yining, I'll definitely choose this hotel again.

Our last stop in Southern Xinjiang was a very pleasant stay! They offered complimentary breakfast, and when we asked for local food recommendations, they suggested 'Warehouse No. 3 Restaurant,' which had excellent ambiance, service, and dishes. The breakfast was also rich and delicious. Since we had a late flight, the front desk attendant kindly arranged for a late check-out after learning about our situation. It was a truly delightful experience.

My first impression of the hotel wasn't great. The road in front was closed, and the street outside was packed with parked cars! It took us ages to find the parking entrance. The female security guard at the entrance had a really bad attitude. She was there for both check-in and check-out. When we asked for a luggage cart, she just wheeled it over and stared at us, not offering to help. We had to specifically ask her to move each bag. It was the same when we checked out. Eventually, we just gave up and moved our own luggage to the car. We've been on a road trip, and this is the first time we've encountered anything like it! I initially let it go during check-in, thinking she was a female security guard and perhaps working hard, but since it happened again at check-out, I have to mention it. It really tarnishes Hilton's image, doesn't it? Also, the room felt a bit small. The bathroom and shower are together, and it felt like the door couldn't even open properly. I strongly suggest installing some hooks and towel rails; having none at all is really inconvenient! There were some good points though. The bathroom had a non-slip mat, which most Hampton by Hilton hotels on our trip didn't. With my elderly mother, safety comes first, and normally when I ask hotels for one, they can only give us another floor mat. Another plus was the humidifier in the room. That was a lifesaver! Sometimes on our trip, my throat felt so dry at night. As someone from the south, I'm giving a big thumbs up for the humidifier!

When driving to Kashgar Old City, I usually park at Kunlun Tower. The hotel is conveniently located directly across the street from the parking lot, making it easy to find. The front desk service was excellent. I left a piece of clothing on the first day, and it was still there when I returned on the third day. Very impressive!

This newly opened hotel boasts a superb location, nestled against a mountain and facing the water, offering a beautiful environment. However, it's a bit far from the county town, so you'll need to drive or take a ride to get there. I stayed in a capsule room, which was clean, hygienic, and equipped with smart, convenient facilities. It was very pleasant to sit on the sun deck, sipping tea and chatting.

This weekend, I brought my family to Turpan and stayed at the Hampton by Hilton Turpan. It was truly excellent, a solid five-star review! Especially the front desk staff, Xiao Yi and Xiao Pan, whose attitude was so friendly and service so warm and thorough. They really made us feel valued – excellent, excellent! 👍 The room was spotless, no strange odors, and the bed and pillows were very comfortable, so I slept soundly. All the facilities were in good working order, hot water came quickly, and the water pressure was strong. Very satisfied!

The hotel's location is great! It's right next to Kunlun Tower and very close to the East Gate of the Old City, maybe a 10-minute walk at most. Gaotai Residences are just across the road. There are plenty of places to eat nearby, including a whole street dedicated to pigeon soup. The navigation was accurate, taking me to the closest parking spot to the hotel, and parking was free after registering my license plate number when leaving. The room was nice and quite spacious. However, when I arrived at 3 PM, the room wasn't ready yet, so I had to wait in the lobby.