The room is decent, breakfast could have more options in them. The other two downsides are that the hotel provides no toiletries except for soap and shampoo, and the wall between rooms is too thin.
Hotel location near mall however there’s nothing surrounding the hotel. The mall itself not much to see.
The room is very basic and standard, the TV only have local channels.
The breakfast though many choices and they are tasty.
My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
The room view is okay, the cleanliness is okay, it's just a bit far from the hustle and bustle of the city, the pool is quite clean, the breakfast is quite varied at that price and the view of the restaurant is great, the bathroom is clean but doesn't smell good, overall it's good for those who want to staycation 👌
Repeated stay and the noise from the lift operation is a little noisy for rooms that ends with ”8” Hotel accommodated us by switching to other rooms. Face towel is not provided in the room but after a gym session, the receptionist got me one. Breakfast spread is not a lot but enough to fill your stomach.
Amazing selection of breakfast.
Room is new, clean, neat and tidy
Don’t forget to ask for the mountain view from the corner room. The view is stunning.
Service, cannot be better especially service from Mba Dwi from the restaurant and the receptionist who helped me during check in (forgot to see the name tag)
Definitely recommended and will stay here again.
It was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
All is perfect during our stay, the staffs everywhere is helpfull, also the breakfast so nice
Very Good
66 reviews
8.8/10
Price from
MXN$370
per night
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9,8/10
Outstanding
I had a memorable stay with my kids! We stayed in the room in the 7th floor - the view is stunning! Kudos & special thanks to Ms. Maisya who made us feel very welcomed and took great care of us from check in and throughout our stay. We had fun with baby sharks, turtles, small fishes, etc. guided by Mr. Zul. We also had fun feeding the birds guided by a friendly uncle. Ms. Tarisa and Mr. Julio showed great hospitality towards the kids in the Kid's Club - they had a blast! All the hotel staffs also showed great care and personalized experience; for example, the restaurant staffs somehow mentioned my name when they greeted me, which gave me a real surprise - it shows that they care. They also tried to find out & remembered my kids names and helped them with the foods. The housekeeping staffs even wrote some nice notes for us. These small things really make a difference! Amazing job to the management for nurturing great and caring hotel staffs, who made our stay very enjoyable! It goes above and beyond our expectations. Really impressive!! I have stayed in quite a few 5-stars hotels in my whole life, but none of them can beat the hospitality provided by Marriott Lampung - it's simply the best. I'd recommend this hotel.
Holiday Inn has a very good location, making it easy to access nearby attractions and amenities. The rooms are spacious and very clean, which made our stay comfortable. The hotel facilities are excellent, especially the gym and swimming pool, which are well maintained. It is a great choice for a family vacation, and we truly enjoyed our stay
Grand Elty Krakatoa is a total hidden gem, offering an incredible beachfront experience for just 630k IDR per night. My stay was a fantastic ”good deal” because the price already included a delicious breakfast and a room that was impressively clean, fresh-smelling, and featured a private balcony with a stunning direct view of the ocean. The resort offers exclusive access to a private beach area which is perfect for activities, though keep in mind it’s a rugged coral beach rather than fine sand, so it’s more about the dramatic views and coastal vibes. Despite visiting during a busy holiday period where the staff seemed a bit overwhelmed, the service remained friendly and accommodating, making the overall experience feel seamless. For the price, comfort, and those unbeatable morning views, I’m giving this stay a solid 4.5/5
One of the best hotels we stayed in. Large comfy room with huge window providing great mountain or sea view. I haven't seen a breakfast buffet with so many options yet, could not try everything but everything we tried tasted great. Nice pool area, gym would be better could with aircon
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