Katsuura is a very peaceful, quiet seaside town. The hotel's location is a bit awkward; it's about a ten-minute walk from Nachi-Katsuura Station. Taking a taxi doesn't feel worth it, and buses seem infrequent. Walking with luggage is a bit strenuous. The streets were so quiet that all we could hear was the sound of our suitcases being dragged, adding a touch of 'noise' to this small town, announcing to the residents: guests have arrived. The hotel is located at one end of the town, a five-minute walk from the marine torii gate. The hotel rooms are very spacious, featuring tatami mats, and you need to make your own bed. The room faces the sea with no one opposite. Opening the curtains and lying on the tatami is very relaxing. The hotel's hot spring isn't large, with both indoor and open-air baths, and it wasn't overly crowded. Overall, the service was good. Both breakfast and dinner felt quite ordinary. The restaurant across from the hotel (pictured in image three) was excellent; the owners are young, enthusiastic, and speak a little Chinese. There are also several other good restaurants in town.
This hotel is super convenient, just a 5-minute walk from JR Wakayama Station. The bus stops are right between the station and the hotel, and you can even buy the 1000 yen Wakayama bus one-day pass right after you exit the JR station. The sofa bed in the triple room was decent, but it was a bit of a shame there were no female skincare products provided. Breakfast was just okay. In September, I visited Wakayama Castle and Kimiidera Temple, and this time I went to Kuroshio Market – all were really easy to get to from here.
I've been wanting to visit Shirahama for almost 10 years, so I picked this onsen resort, rumored to be among Asia's top 11. For Japanese onsen hotels, all-inclusive is a must! However, my overall experience was just so-so, probably because I've stayed at so many Japanese onsen hotels before. It definitely boasts an unbeatable sea view; I booked a garden view room, and when I tried to upgrade to a sea view at check-in, the front desk attendant said none were available. Yet, when I entered my room, I could still see the ocean! The sea view here isn't as breathtaking as in Izu. From Shirahama Station, there's no shuttle, so we had to take a taxi, which was about 2500 yen. The most impressive part of the hot springs here is the co-ed open-air ocean view bath – the scenery is truly incredible! The food was only decent, incomparable to what we experienced at Kusatsu Onsen, Yamato no Sato in Izu, Lake Kawaguchiko at Mount Fuji, or even Gero Onsen. The staff weren't particularly enthusiastic either. There were a lot of Chinese tourists, some from Hong Kong and Macau, but very few Japanese tourists, mostly elderly ones. This onsen hotel seems to be a popular spot hyped up by Chinese travelers! If you're only visiting Kansai, Shirahama is definitely worth a trip. But if you're going to other parts of Japan, it might not be worth making a special journey for.
Overall is experience is good. 大和Roynet hotels are good as usual. Friendly staff and clean environment. The room has good view of the castle which is a plus
I was very satisfied with this hotel.
The front desk staff's English wasn't great, but communication was no problem. They were very attentive in explaining the onsen opening hours and even helped me book a two-day bus trip from the hotel to Kii-Katsuura JR station.
The hotel lobby provides yukatas (light cotton robes) in different styles and sizes; outer garments and obi (sashes) are in your room.
The moment I opened the door, it felt wonderful. This time I booked a traditional tatami room with a bathroom, facing the sea, on a high floor. The view was fantastic. Remarkably, the tatami room had no unpleasant odors.
There are two onsen: one outdoor and one indoor (but there's also an outdoor onsen). Soaking in it once a day was very comfortable. During the Spring Festival, it wasn't crowded; tourists and locals were about equal. I booked a one-night, two-meal package. The front desk lets you choose your dining time. My first dinner was scheduled for 8 pm, but when I arrived, they didn't check, and there weren't many people dining. The food was just average, nothing particularly amazing.
The hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
This hotel was our chosen endpoint after hiking the Kumano Kodo Nakahechi trail. We stayed at the Sankan building, and honestly, five onsen pools weren't nearly enough time to try them all! My favorite was definitely the Bokaido. It was rainy the day we checked in, so we missed the sunset, but the next day cleared up perfectly for a beautiful sunrise. We also took a stroll through Noroshiyama Park, which was really pleasant. However, both the buffet breakfast and dinner at Sankan were pretty mediocre, with not much variety. Getting on and off the island was a bit inconvenient due to the limited schedule of the 'Turtle Boat'. We were essentially tied to the hotel's half-board plan. After checking out at 10 AM, there were so many people queuing that we missed the last Turtle Boat. We ended up taking a shuttle bus for about 10 minutes to the parking lot, but then had to walk for about 20 minutes, taking a long detour, to finally reach the Ura Island pier. If you're traveling with kids, make sure to carefully check the shuttle boat schedule and plan your departure from the island accordingly!
The shuttle bus from Ikidanabe JR Station was at around 2pm. If you missed it, you can only take a taxi there, which costs about 1700JP.
The beach behind the hotel is very beautiful, and you can see the sunset.
I booked a one-night stay with two meals. The dinner was pretty good, and the quality was higher than that of several hotels behind the Kumano Kodo!
There was also dandan noodles for supper in the evening. Personally, I feel that except for the inconvenient transportation, I am satisfied with the hotel in other aspects!
The shuttle bus was delivered to Ikidanabe Station at 10am in the morning. We felt it was a bit late, so we asked the front desk to call a taxi to the station.
Other areas are good!
I came here because of Detective Conan, and the hotel's location is just incredible – facing the sea, absolutely stunning! However, since the hotel is in a small town, taking the bus during peak season can be really inconvenient. You can contact the hotel to arrange a taxi, but most local drivers don't speak English. There are many great places to eat in town, but they tend to close early. The hotel's onsen is very comfortable; soaking in the hot spring while listening to the sea is a wonderful experience. The hotel is also very close to Engetsu Island, where you can watch the sunset 🌄 – it's truly amazing and perfect for photos! The only drawback is that the facilities are a bit old, probably due to its long history!
Right next to the station, which is very convenient. There's a supermarket, pharmacy, and plenty of dining options downstairs. The price is reasonable, and breakfast is pretty good too. Getting here from Osaka by car is quite easy. It's just that Wakayama as a whole doesn't have much to offer in terms of attractions.
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GGuest UserThe hotel's location is excellent, making it very convenient to get to all the main attractions. The surrounding scenery of the hotel itself is also beautiful, and the facilities offer a great experience. While the dining options are quite varied, the Japanese cuisine isn't among the best, and the ingredient selection is just average. There are some seafood restaurants nearby that can offer a good alternative.
Cchiaki7I was very satisfied with this hotel.
The front desk staff's English wasn't great, but communication was no problem. They were very attentive in explaining the onsen opening hours and even helped me book a two-day bus trip from the hotel to Kii-Katsuura JR station.
The hotel lobby provides yukatas (light cotton robes) in different styles and sizes; outer garments and obi (sashes) are in your room.
The moment I opened the door, it felt wonderful. This time I booked a traditional tatami room with a bathroom, facing the sea, on a high floor. The view was fantastic. Remarkably, the tatami room had no unpleasant odors.
There are two onsen: one outdoor and one indoor (but there's also an outdoor onsen). Soaking in it once a day was very comfortable. During the Spring Festival, it wasn't crowded; tourists and locals were about equal. I booked a one-night, two-meal package. The front desk lets you choose your dining time. My first dinner was scheduled for 8 pm, but when I arrived, they didn't check, and there weren't many people dining. The food was just average, nothing particularly amazing.
GGuest UserWe absolutely cannot contain our elation when recalling our recent stay at this remarkable hotel. From the moment we stepped into the elevator adorned with personalized name cards, my husband and I were enveloped in the warm embrace of hospitality. The attention to detail and the genuine kindness of the staff made us feel like VIP guests. They also thoughtfully provided a bucket for us to indulge in the glowing enchantment of firecrackers and even tidied the mess up afterwards.
But the best memory of our stay here was definitely the culinary experience given by the chef extraordinaire — Master Chef Matsuki. His creations were nothing short of a gastronomic revelation. Each dish was a testament to his unwavering dedication and profound respect for the ingredients. Oh, the flavors — titillating all our taste buds in every bite. And the generosity of Chef Matsuki in sharing his culinary wisdom, guiding us on how to savor each morsel, elevated the entire dining experience to sheer perfection.
The language barrier was no obstacle to the remarkable team of staff members who graced us with their presence. Their command of the English language was commendable, and even those who were not entirely fluent went above and beyond to cater to our every whim and need. Their genuine desire to assist us was palpable, leaving us feeling truly valued and cared for.
I am already making plans to return with my beloved family, as I know they too deserve to bask in the unparalleled warmth and luxury that this establishment exudes. This hotel has set the bar impossibly high, redefining the meaning of hospitality and creating memories that will be cherished for a lifetime.
So if you seek a hotel experience that transcends mere accommodation and transforms into a symphony of opulence, impeccable service, and culinary artistry, then look no further. This is the epitome of hospitality, a sanctuary where dreams come true, and I wholeheartedly recommend it to anyone who craves an unforgettable journey of indulgence and delight.
ZzhuhengxinI've been wanting to visit Shirahama for almost 10 years, so I picked this onsen resort, rumored to be among Asia's top 11. For Japanese onsen hotels, all-inclusive is a must! However, my overall experience was just so-so, probably because I've stayed at so many Japanese onsen hotels before. It definitely boasts an unbeatable sea view; I booked a garden view room, and when I tried to upgrade to a sea view at check-in, the front desk attendant said none were available. Yet, when I entered my room, I could still see the ocean! The sea view here isn't as breathtaking as in Izu. From Shirahama Station, there's no shuttle, so we had to take a taxi, which was about 2500 yen. The most impressive part of the hot springs here is the co-ed open-air ocean view bath – the scenery is truly incredible! The food was only decent, incomparable to what we experienced at Kusatsu Onsen, Yamato no Sato in Izu, Lake Kawaguchiko at Mount Fuji, or even Gero Onsen. The staff weren't particularly enthusiastic either. There were a lot of Chinese tourists, some from Hong Kong and Macau, but very few Japanese tourists, mostly elderly ones. This onsen hotel seems to be a popular spot hyped up by Chinese travelers! If you're only visiting Kansai, Shirahama is definitely worth a trip. But if you're going to other parts of Japan, it might not be worth making a special journey for.
GGuest UserKatsuura is a very peaceful, quiet seaside town. The hotel's location is a bit awkward; it's about a ten-minute walk from Nachi-Katsuura Station. Taking a taxi doesn't feel worth it, and buses seem infrequent. Walking with luggage is a bit strenuous. The streets were so quiet that all we could hear was the sound of our suitcases being dragged, adding a touch of 'noise' to this small town, announcing to the residents: guests have arrived. The hotel is located at one end of the town, a five-minute walk from the marine torii gate. The hotel rooms are very spacious, featuring tatami mats, and you need to make your own bed. The room faces the sea with no one opposite. Opening the curtains and lying on the tatami is very relaxing. The hotel's hot spring isn't large, with both indoor and open-air baths, and it wasn't overly crowded. Overall, the service was good. Both breakfast and dinner felt quite ordinary. The restaurant across from the hotel (pictured in image three) was excellent; the owners are young, enthusiastic, and speak a little Chinese. There are also several other good restaurants in town.
CCEL_LI was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey.
First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully.
Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking.
Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that.
JJoJollyEach room has a sea view, which is very healing
The environment of this hotel has a Mediterranean design
There is a parking lot in the hotel
The hotel staff is friendly and polite
The environment of this hotel has a Mediterranean design
Each room has a sea view, which is very healing
It is a good place to come with your lover
TThomasThe hotel is situated at a secluded corner of Wakayama prefecture. It is much preferable to drive here rather than relying on the infrequent hotel shuttle. Public transport is otherwise non existent.
There are no restaurants around the hotel. However the hotel provides delicious meals with abundant fresh seafood. The in room dining experience is superb. The hotel staff service is impeccable.
The room has a spectacular sea view allowing you to see the sunset on clear days. The onsen also faces the sea which provides a relaxing experience.
A downside is that the hotel does not seem to sanitize the slippers for indoor use. All hotel guests had to change to their slippers to access their indoor facilities.
GGeraldLim1Beautiful Ryokan! The room I stayed in had tatami floors and western beds. The doors slide instead of open outwards like they usually do. Toilets are relatively small, but the shower had great water pressure and temperature! However we did not shower much because.. We showered at the Onsen instead since we were there to spend time! The Onsen is tattoo-friendly as confirmed by the check in staff, and the water really had skin smoothing effects. Yukatas are available at lobby area for all guests, and level two has a restaurant with microwave and ice machine outside for your konbini meals. No view from the room, but that's fine cos the Onsen itself was worth a visit. Steep short hill up to the lobby, but if you drive then that's fine. Free to use outdoor BBQ area, but didn't have the chance to. Rooms were comfy, sleep was good with minimal disturbance. Side note: my underwear got stolen at the onsen and I never managed to find it back again but that's fine cos it was worth the Onsen experience. Stayed two nights here, no regrets, would totally do it again! Oh and Onsen area has got numbered lockers to store your belongings but not your undies!
GGalya_the_Pooh2It was way better than we expected according to the reviews.
East wing indeed is the newest one: our room has all the facilities, it was spacious, clean and has fantastic view from the balcony. Meals were in traditional Japanese style, so might not be to everyone's liking, but we enjoyed all of them. I wasn't able to go to the onsen (as I have several big tattoes), but my husband liked an open one!
Also, even though it is not listed in the hotel's description, but they do provide a parking if you come by your own car (as we did), which was very helpful, considering remoteness of location.
All in all it was great experience, and not costly at all!
Just one small remark: I do not eat meat and was concerned about parking, so I tried to contact the hotel in advance via Trip.com first and then their e-mail (listed on the web-site) to clarify those things... with zero success. I don't know if the reason was that I wrote in English and they barely speak it, but eventually I didn't get any response at all.
Other than that really nothing to complain about!
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