Our least popular hotel stay in Sri Lanka. We checked in for 4 nights and needed to ask for a room change the following day given the toilet smelt and slowly kept flooding the bathroom floor. That problem clearly pre-existed, but given most people only stay a night, It wasn't something that was high on the hotels priority list to address. The coaches come and go carrying 55-70 year old Europeans and Chinese, and they only stay a night. The level of service at this hotel wasn't a great experience, with reception needing management attention. There were exceptions (pool guy and luggage porter were both lovely).
The most frustrating thing about this hotel is that they should be rocking it. It's a great location, nice pool and a good setting, but that's where it stops. The rooms and restaurant are physically tired. Food was pretty average bordering poor despite being plentiful in choice. They had live music playing at night, which was so 'live' that it sent us to sleep early two nights in a row. Great idea, terrible execution, and that is pretty much how we would sum up the place.
It's no surprise that the hero promotional shot used by the hotel to market it's hotel is the photo of the view from the swimming póol to Lions Rock. Sadly, that's the only hero experience to be found at this hotel.
Hotel near Kandy Lake Front,Kandy82.6% of visitors choose this area
耳耳東氵罒幸一止2025.08.12
Excellent hotel with nice interiors, a bit dated but the whole experience had been good.
Beds are comfy, sheets are clean, hotel amenities are just basic, most items are not placed but can be requested if required, like hairdryer etc...
Enjoyed the service of the staff, always friendly and willing to help.
Downside, water pressure can be stronger, hot water takes awhile, water drainage a little slow and have a slight sewage smell at times. Aircon works but little noisy.
Location is great!! Easy to get around and get food, visit sights, parking is right in front of hotel.
Lake view rooms are great!!
Hotel near Kandy Lake Front,Kandy82.6% of visitors choose this area
Eeugenio2024.12.24
The hotel hasn't done any maintenance in the rooms in years. Our room smelled like mold, and humidity.
The shower kept changing temperature, sign of a bad water heater, and had sewage smell coming from the drainage. On our first night, the light switch in the bathroom started smoking and doing sparks everywhere - if we hadn't been there to call the reception right away, it would have been a severe fire hazard.
The location is quite good as it is right on the lake, and Is a nice walk in the morning.
The cleaners woke us up at 6.30 AM because they were slamming doors and screaming.
I think this hotel is a 3star and not 4
Hotel near Kandy Lake Front,Kandy82.6% of visitors choose this area
AAixinjueluowanggongzi2025.02.02
There are many hotels and B&Bs on this hilltop, so the view is naturally good; the walkway is a bit musty, but the room is ok; the breakfast buffet is ok; the seafood at the rooftop dinner is not good, the shrimp is frozen; the rich people go out to walk the elephants in the morning, and prepare fruits when checking out, so that you can feed the elephants if you encounter them, which is quite interesting
Nice hotel with a great view over the river. Some of the furniture in the rooms are a bit dated and could do with some DIY. The room lighting could be improved and the odour inside the washroom should be better managed.
Beds were comfy, rooms were very spacious and the facilities in the hotel were good. Food was tasty and had a wide variety.
The facilities are very old, the room smells like old wood, and the air conditioner is very noisy, which affects sleep a bit. The room is divided into two floors, with a single bed in the upper loft and a double bed below. However, the temperature upstairs is always higher than that downstairs, so if there are many people, sleeping upstairs may not be so comfortable.
Hotel near Nuwara Eliya City Center,Nuwara Eliya100% of visitors choose this area
GGuest User2025.04.15
We are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
When you stay at Elephas Nature Resort & Spa in Avudangawa, you'll be 15 minutes by car from Pidurangala Rock. This spa hotel is 5.8 mi (9.4 km) from Ancient City of Sigiriya and 6.7 mi (10.8 km) from Minneriya National Park.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 31 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
I chose this place the night before I went to Horton Plain. The room was quite big and the toilets were tiles although simple but clean. Living feels very lifelike, like living in the countryside when I was a child, people around will say hello to you, even the puppies are happy. The homestay has prepared breakfast that can be brought.
Amazing
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9.6/10
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8.7/10
Very Good
MMuhammad Irsyad Bin ZainiTitle: A Tranquil Oasis in the Heart of Sri Lanka - Amaya Hill Hotel
Rating: ⭐⭐⭐⭐⭐
From the moment I set foot in the enchanting Amaya Hill Hotel in Sri Lanka, I was transported to a realm of unparalleled luxury and serenity. Nestled amidst the lush greenery of the Kandy hills, this hidden gem offers an experience that is nothing short of magical.
The first thing that caught my eye was the breathtaking panoramic view of the surrounding mountains and valleys. The hotel's strategic location provides guests with an uninterrupted vista of nature's beauty, creating a sense of peace and tranquility that is hard to find elsewhere. The sight alone is worth the visit.
Amaya Hill Hotel effortlessly combines modern elegance with traditional charm. The architecture is a blend of contemporary design and Sri Lankan aesthetics, creating a harmonious atmosphere that resonates throughout the property. The attention to detail is impeccable, from the intricately designed lobby to the thoughtfully decorated rooms.
Speaking of rooms, the accommodations at Amaya Hill are nothing short of luxurious. Spacious, well-appointed, and equipped with all the amenities one could desire, the rooms offer a perfect sanctuary for relaxation. The comfortable beds ensure a restful night's sleep, and waking up to the breathtaking sunrise from the large windows is a treat in itself.
The hotel's culinary offerings are a true delight for the senses. The restaurants showcase the best of Sri Lankan and international cuisine, prepared with precision and passion. Each dish is a culinary masterpiece, and the attentive staff adds to the overall dining experience. Don't miss the opportunity to enjoy a romantic dinner under the stars at one of the outdoor dining venues – an experience that will linger in your memory.
One of the standout features of Amaya Hill Hotel is its commitment to wellness and rejuvenation. The spa facilities are world-class, offering a range of treatments that blend ancient healing practices with modern techniques. A dip in the infinity pool, surrounded by the serene landscape, is a perfect way to unwind and soak in the beauty of nature.
The attentive and courteous staff at Amaya Hill Hotel deserves special mention. Their genuine warmth and eagerness to make every guest feel at home truly set this establishment apart. The level of service is exemplary, making it clear that the staff is dedicated to ensuring a memorable stay for every guest.
In conclusion, Amaya Hill Hotel in Sri Lanka is a true haven for those seeking a blend of luxury, natural beauty, and genuine hospitality. Whether you're a solo traveler, a couple looking for a romantic getaway, or a family in search of a peaceful retreat, Amaya Hill Hotel is an absolute treasure waiting to be discovered. My stay was nothing short of magical, and I eagerly look forward to returning to this paradise in the hills.
GGuest UserThe Good
The standout feature of The Coffee Bungalow is undoubtedly its staff, particularly Adrian, who went above and beyond to ensure our stay was enjoyable. Everyone we encountered was attentive and genuinely warm, making us feel well cared for. The food was another highlight—delicious and thoughtfully prepared. A particularly nice touch was when they packed us a complimentary to-go lunch for our train journey out of Kandy, which was a pleasant and unexpected gesture.
The Bad
The lack of air conditioning was a notable downside, especially given Kandy’s humidity. While the property has a charming colonial feel, the absence of a solid door between the bedroom and bathroom was an odd design choice. Although the toilet and shower do have louvered doors, privacy is somewhat compromised. Another issue was the challenging entry system—we found ourselves locked out one night, which was frustrating and inconvenient.
The Ugly
Unfortunately, the biggest drawback was the ant problem. While some level of bugs is to be expected in a tropical setting, the sheer number of ants, particularly in the bathroom but also in the bedroom, was hard to ignore. It definitely impacted our overall comfort.
Overall, The Coffee Bungalow has a lot of charm and some truly wonderful hospitality, but there are a few quirks and inconveniences that might not suit every traveler. If you’re prepared for a bit of rustic charm and can handle the lack of AC and privacy, the warm service and great food may make up for the downsides.
GGuest UserFacilities: Complete facilities, with its own private small swimming pool and massage
Hygiene: Overall it is quite clean
Environment: Very primitive, with peacocks in the yard
Service: Very good service, the waiter helped with the luggage. Breakfast can be booked in advance, you can try the local Sri Lankan breakfast
GGuest UserThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
SSHAOPENGThe location of this hotel is a bit hard to find, but it was really unexpected after entering the hotel. The hotel staff is very good, there will be drinks and drinks, the dinner is really good, and then the breakfast will be prepared in advance in the morning. The only downside is that the room is small, but the scenery outside is very good.
GGuest UserWe are family of three. Two adults and one child. We were given 2 single beds. My husband and child had to sleep on the floor. We couldn't put the beds together as it was fixed. Couldnt get another room as they were full.
The room was overdone. Two dressing tables , two big arm chairs, dining table & chairs etc., big spacious room but too many furniture making it uncomfortable.
When we informed the front office manager , he said it wont happen next time. Well, we are not too sure if qe wont to stay here though.
MMark RizzutoOur least popular hotel stay in Sri Lanka. We checked in for 4 nights and needed to ask for a room change the following day given the toilet smelt and slowly kept flooding the bathroom floor. That problem clearly pre-existed, but given most people only stay a night, It wasn't something that was high on the hotels priority list to address. The coaches come and go carrying 55-70 year old Europeans and Chinese, and they only stay a night. The level of service at this hotel wasn't a great experience, with reception needing management attention. There were exceptions (pool guy and luggage porter were both lovely).
The most frustrating thing about this hotel is that they should be rocking it. It's a great location, nice pool and a good setting, but that's where it stops. The rooms and restaurant are physically tired. Food was pretty average bordering poor despite being plentiful in choice. They had live music playing at night, which was so 'live' that it sent us to sleep early two nights in a row. Great idea, terrible execution, and that is pretty much how we would sum up the place.
It's no surprise that the hero promotional shot used by the hotel to market it's hotel is the photo of the view from the swimming póol to Lions Rock. Sadly, that's the only hero experience to be found at this hotel.
GGuest UserThe girl who led us to check in changed her fake smile very quickly. It's interesting that not all smiles in the Kingdom of Smiles are genuine. There was a flute player next to the swimming pool, and a band on the sixth floor played local songs. The atmosphere was full, and the hotel 30 years ago was really good, and now it looks very advanced.
AAnonymous UserMy wife and I stayed here during our trip to Sri Lanka, choosing it because of the great ratings on Google.
The location is a little outside of town, so you’ll need to take a tuktuk to get there. It costs less than USD3, and honestly, riding through Nuwara Eliya on a tuktuk was part of the fun.
The guesthouse itself feels like a large bungalow with several rooms, designed with a classic British-style interior. Our room was one floor up, not very big but cozy and just right for our stay. The highlight was the balcony that faced the lake, where we could watch the sunrise in the morning. At night, the temperature dropped to around 13°C, so we didn’t even need air conditioning. The water heater worked well, and the bathroom was spacious and comfortable.
One thing I wished for was indoor slippers. The floor got very cold at night, so I had to wear socks, which was manageable but slippers would have been nicer.
The caretaker was warm and welcoming. He greeted us with hot tea on arrival, which felt amazing in the chilly weather. Breakfast was simple but good. Since we checked out early, he prepared an American-style breakfast for us.
Overall, it was a pleasant stay with beautiful views, kind hospitality, and a peaceful atmosphere.
YYOUJUNI used this hotel with a backpacker I met locally. It's a good place to sleep.
WiFi is weak on the upper floor and you need to climb the slope to go to this hotel.
However, access to Candy city was good and it was good to be able to walk on the shores of the lake. Also, I am satisfied because there was an elephant on the way to go and I was allowed to test drive.
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