Hotel near City Center,Kota Kinabalu88% of visitors choose this area
AAnonymous User2026.02.17
The hotel's location is excellent! 👍 The service attitude is great, facilities are complete, and transportation is convenient. Especially, there's a fantastic Malay restaurant (Restoran Nikmat 2) right behind it – highly recommended! After 11 PM, the hot water supply wasn't quite sufficient, only lukewarm. Also, there was a sewer odor in the bathroom. Hope these minor issues can be improved upon.
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
EEikoLand2026.03.03
It was a very good experience. The rooms is clean and modern, the pillow is comfort, bathroom is so spcious, plus welcome drinks in the fridge once checked in.
The staffs are always friendly and responsive.
Lobby is well decorated, cozy feels like home with touch of artistic design.
Surrounding is convenient, there are lots of choice of food, Chagee, 24hr convenience shop are downstair. Only 10-15mins drive to take speedboat to pulau.
Only parking is about rm30 per day. No free parking.
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
AAprilcyk2026.03.17
This is my third stay, I had a free upgrade room to Deluxe room, that was really great.
For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room.
Other than that, everything's great.
I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available.
There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed.
During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question.
I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration.
On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional.
Still, we were thankful that we eventually managed to get our room at 12:35pm.
Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
BBujiangbaidadeafu2026.03.01
This is a great hotel located near the city center and very convenient for the airport. The facilities are excellent, with everything you need, including a swimming pool and fitness center. It's a good option for a quick overnight stay if you arrive late at night, though the breakfast is just okay. The front desk staff were fairly friendly. The scent in the elevator was a bit odd, though.
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
GGuest User2026.02.03
From my window on the 10th floor, I had an amazing view of the entire Kota Kinabalu bay and city. I was lucky enough to catch the night view of Gaya Street and even the first sunset in KK. It's rare to find such high-rise buildings here. I'm not sure if the in-wall air conditioning has been cleaned. Basic amenities are provided. I'd rate the stay itself a 3-star, the view a 4-star, and the TV a 5-star – watching 'Swallowed Star' was absolutely thrilling!
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
SSydSydney2026.03.24
I expected a great hotel stay and they delivered. All the staff were lovely. Thank you for that.
My only issue is the lack of room information regarding what is available in the hotel. Normally I would expect marketing information and menus for restarunt and bar in the room. The TV does give room service menu but was not required.
Fortunately we found Ben, the Concierge in the lobby who very kindly explained what we asked, and provided a map for the area. Very welcome. Thank you very much.
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
YYeshenfengqi2026.03.09
Service: The front desk service was great; they spoke a little Chinese and were very patient. I asked for a higher floor, and they gave me the top floor, 21st, which was a hidden gem, a room type you can't book online.
Hygiene: Very clean, no strange smells, I was basically very satisfied with my stay.
Environment: Very comfortable, I loved staying there. The warm wooden tones make it a hotel I'd consider staying at again.
Amenities: The space was incredibly large, with two bathrooms. Both the master bedroom and the living room were spacious, and the balcony had a great view. Perhaps because it was a hidden room type, it even had a stovetop and a range hood. The tea bags were TWG, and there was also a large selection of coffee capsules.
The price is good and the environment is nice. It's convenient to go anywhere, and taxis aren't expensive. There's a self-service laundry downstairs, so you can dry your clothes after diving. There's also a convenience store and a breakfast place downstairs.
Hotel near City Center,Kota Kinabalu88% of visitors choose this area
WWahahalehehe2026.01.26
Facilities: All amenities are available.
Cleanliness: Spotless and tidy.
Environment: Prime downtown location, with a street full of massage parlors downstairs. The bar street is a 5-minute walk, and Gaya Street is 15 minutes away.
Service: Warm and friendly.
My only complaint is the excessive noise! The sea view from the room is breathtaking, but the noise from the bar street across the way goes on until after 2 AM!
Great
815 reviews
9.0/10
Price from
AU$ 60
per night
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8,4/10
Very Good
Great hotel and staff. The morning breakfast is the best. We loved it. The location is far from Gaya street though.
I particularly love the location, 15 mins' ride to airport and 10 mins' ride to the city centre. The area of the resort is large, next to the sea, with quite some water or other kids activities available. We didn't try the pools but look nice. Breakfast has a wide variety with something different each day. The hotel is a bit aged and torn. Cleanliness inside the room and common areas (carpets) should be better.
We stayed 2 nights and had a fantastic stay despite the bad weather on the first day. We received great services from the resort management team Mr Karl, Ms Siti, Mdm Lydia also from the restaurant and recreational team members. We look forward to be back again! Booked the family suite that is beautifully furnished and got a fantastic view of Mt Kinabalu from the room as well as variety of fishes swimming below us. Snorkelling and kayaking are complimentary for the entire day and was great way for us to explore the beautiful waters. On the last day, we unfortunately left our tablet in the room and we were notified immediately upon arrival at the jetty and the resort arranged it to be delivered to their jetty office within the same afternoon. Overall it was a great experience and the welcoming and departure greetings by the management team were certainly memorable and beyond our expectations!
i stay in the room with private bathroom, thus cannot speak for those who stay in the hut. This retreat is simple and a beautiful place to watch sunset. around 2H journey to tip of kudat. choices of food quite limited though but i enjoy my stay here nevertheless. special appreciation to the receptions on both check in day and check out day as they were both helpful and accomodating, hope this place would continue to flourish.
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:AU$ 65
6,5/10
The room was spacious, clean, and comfortable. It was suitable for a family and for those who prefer to relax. The view from our room was fascinating and breathtaking. Their food is super tasty. We only need 5 to 10 minutes to access food places and a trip package to Pasar Semporna. We will book this hotel again once we come back to Semporna.
the location is right in the center and is very convenient the room is really clean and the view is good too nreception are so friendly and helpful totally 10/10 very good
Hotel near Kota Kinabalu City Center, Kota Kinabalu
Price per night from:AU$ 41
9,2/10
Great
Not as good as my expectations of 5 stars of shangri la hotel, but still in great value and services consider the price is much cheaper. I came with my family including 2 kids at 6 and 8, they love the game area and swimming pools with water slides. Because of 2 nights stay in the wet seasons in September. especially after 5pm, a tropical rainfall so that I didn't get any chance to see sunset in the beaches. The beaches are not really good condition of sand quality. I enjoyed the morning hiking trip to the nearby hills and also the walk in the beach. Many wildlife and calm of the days.
⭐⭐⭐⭐⭐ An unforgettable island getaway Our stay at Sutera @ Mantanani was absolutely amazing. From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of crystal-clear waters and white sandy beaches. The rooms were clean, comfortable, and thoughtfully designed to blend with the natural beauty of the island. Waking up to the sound of the sea was truly refreshing. The food was delicious, with a good variety, and we appreciated the care taken in every meal. What stood out the most was the staff friendly, attentive, and always ready to help with a smile. The snorkeling experience was unforgettable, with vibrant marine life just steps away from the resort. If you’re looking for a peaceful escape from city life and a chance to reconnect with nature, Sutera @ Mantanani is the perfect choice. We left with wonderful memories and would definitely love to return. Highly recommended! 🌊🌴
Overall a pleasant stay. The room was clean and comfortable, and the location made it easy to get around Semporna. A few small areas could be improved, but still a good experience and worth recommending.
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