Staff from both the hotel and restaurant was very accommodating and friendly. 10/10 for the customer service. What I find disappointing was their room. Upon entering the room it smells like cigarette. It’s so strong that you can smell it everywhere the room including the bed sheets. We were kinda skeptical with our bed sheets and pillow case if it’s new/clean since it smells awful.
Had a 1-day weekend stay at Mango Suites in Tuguegarao. The location is perfect and walkable to every corner of the downtown area. All of the staff, from the security personnel to the service desk, were all courteous and welcoming of your stay. Upon arriving at my room, everything was clean and fresh. The shower has a heater option, there's a bidet beside the toilet, free toothbrush kit and shower kits. For the bed area, it had 2 coffee tables with overhead lamps, a mini wardrobe with hangers, and another table. As for the TV, I'm not sure if it has cables installed, but on my room it didn't. I can only watch via Youtube or Netflix. Although this is a user's preference, but I loved the firmness of the bed and the pillows. I had a good sleep and didn't have any sudden wakeups in the middle of the night due to uncomfortable pillows (some hotels have pillows that are too soft for my liking). Overall, had a great stay. What I haven't tried are the hotel's restaurant at the lobby area and the free shuttle service to the airport. Maybe next time!
Booked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.
Finally, a decent hotel in this northern part of the Philippines. The rooms were big, tidy, with modern fittings (bathroom, hot water, aircon, large and comfortable bed). Cleanliness was up to standard. Some things can be improved like the lack of amenities or a decent place to eat but apparently - they serve breakfast meals. Location is good, proximity to NOVO mall and Save More Supermarket if you need so provisions, and the Florida Bus Terminal. Definitely - will book this hotel again if ever there's a chance to be in Aparri.
The hotel itself is nice, have pool but you have to pay extra 200pesos per person.
Cons: There are some ants inside the room and water heater is not working.
Pros: The toilet is nice, have balcony, wifi is good.
They give wifi voucher per person per device.
I loved my stay at Midtown. It is at the heart of the town proper and within walking distance to everything. The food at their restaurant is good with a lot of choices on the menu which is perfect for days when you don't feel like roaming around.
I did notice my room had some cobwebs and the cable TV wasn't working, but those seem like easy fixes for the management to handle. Otherwise, I was happy with the room and the amenities themselves. The service is nice, and I especially appreciated the approachable staff and notable dedication of personnel to customer service
From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
Had a great stay here. I must say, this is by far the best hotel in Tuguegarao for me! Staff were polite and responsive to our needs. Room was a bit small but the space is bright, clean, and fragrant. The bathroom was surprisingly spacious compared to other hotel bathrooms in the city. There’s a smart TV which you can enjoy all day plus it’s subscribed to Netflix. There are also dining utensils and mini fridge inside the room so dining wouldn’t be a problem.
The location is right along the local highway but can be hardly noticed especially at night.
Overall, the stay was worth it for the price we paid. Will definitely stay in our future travels to Tuguegarao.
The stay was comfortable and the hotel is clean. I cant wait to visit again batanes! The hotel is peaceful and with complete amenities. The staff were approachable and kind.
me and my friend enjoyed our stay here in Boulder Bay Residences.The staffs are very kind,generous,considerate and attentive.The hotel room is spacious,clean and the amenities are almost complete.The view from our room is very nice.we enjoyed their delicious breakfast.The hotel price is very affordable.we will definitely come back here.Thank you so much Trip.Com for the very good recommendation we were able to experienced an unforgetable stay in Batanes.
Booked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.
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