XXiaowen31Pros:
1. The breakfast offers a mix of traditional Turkish breakfast and Western options, with a great variety of cheeses and plenty of fresh fruits and vegetables.
2. Although the room is small, it's very tidy and clean. It gets cleaned daily, and the bed sheets are changed every day.
3. The location is excellent. It's within walking distance of Yedikule Fortress and Marble Tower, and only an 8-minute walk to the sea.
4. The surrounding area is a residential neighborhood with schools, making it very quiet.
5. The hotel's Wi-Fi is super fast and never lags.
Areas for improvement:
1. It would be great if there was an airport shuttle service.
GGuest UserPerfect location for everything we walked everywhere as the main attractions and bazaars were within 5 mins walking. Left was Hagia Sofia. Palace etc, right were bazaars...straight down was the sea. The hotel was lovely, and breakfast had everything I liked and more. The view from the top was amazing; you could see all across Istanbul.
Our room was very clean, and we even had soothing music in the bathroom, which was a really nice touch.
I gave 4 stars for amenities because although the hotel has a spa, I was really hoping for a hammam experience and unfortunately it was mixed. If they offered an hour or even part of the day for ladies only, this hotel would be an absolute winner.
One small downside was that our taxi couldn’t drop us off or pick us up directly outside the hotel, so we had to walk about 3 minutes.
That said, the area felt very safe we walked out at 10pm as two women and felt completely comfortable. There’s even a police station right opposite the hotel!
Overall, a great stay and I’d definitely recommend it.
AAkif.My first night was a disaster because my room's power supply kept cutting off and they took almost 3 to 4 hours to fix it, due to that I couldn't sleep the whole night and my morning plans got wasted too. I asked the hotel manager Mr.Arda to give me an extra night, (he refused), airport transfer on my checkout date , (he refused) , room upgrade, (he refused) , Then Mr Arda promised us a complimentary dinner at the rooftop restaurant and that was amazing .My initial plan was to stay 3 nights but then I extended it for 2 more nights because of 1 man Mr.Karem at the reception , the nicest guy of the hotel , Mr.Karem and Mr.Arda helped us alot and supported us in every aspect, but sorry to say all the other staff members there had just 1 answer. im sorry we cannot help you we cannot help you , I'll definitely visit again, Thanks to Mr.Arda and Mr.Karem ❤️ and lastly thanks to Mr.Servet who told us about the free shuttle service provided by the hotel which takes us to Taksim .
Thank you, Double Tree
Regards Akif
OORRACHAPORNThe accommodation is clean and the service is good. I am very impressed and I will definitely come back to use the service again because I like this place.
I really commend you to come and see a guy you will feel comfortable.😊
5550kkThe hotel is extremely clean compared to other 5 star hotels in Turkey. The staff at reception. Together with Staff in the restaurant , concierge and the bell boy were all extremely helpful and polite. Always ready to help. The restaurant dinner and breakfast was absolutely fantastic 👌. The hotel is very well located. It is a 15 minutes walk to Hagia Sofia, Bascillica Cistern, Blue Mosque. 7 mins walk to Grand Bazaar . The interior of the hotel looks magnificent with the old style charm but all newly renovated. I would highly recommended this hotel to stay in Istanbul. 😀😃😄
NNztommyI met the kindest and nicest host while staying in Istanbul.
They even upgraded my room and made my check-in time 2 hours earlier, and they welcomed me warmly.
This was the first time I felt kindness among the Turkish people I met for 4 days.
The room was also nice. The water pressure was strong! The room was really spacious.
LLibukaidechenghuaThe rooms were, as always, very comfortable, and the bathroom system was excellent. The hotel view was also beautiful, especially from the breakfast restaurant, in the innermost corner, where you can see the strait – truly a delightful breakfast experience. If I had to pick a downside, it would be the surprisingly strict security check to enter The Ritz-Carlton in Istanbul, where both people and bags have to be scanned! I later found out that many diplomats stay here… so… you get it. The hotel provided various chocolates, as shown in the picture. The toiletries cost 45 Euros per bottle if you take them home, but you can use them freely inside the hotel. There were many old maps of Istanbul in the hallway, and my child spent a long time studying them with great interest.
WWoshibaoherongyeLet me break down my review:
**Pros:**
1. The staff were excellent. They were proactive in their communication, and every time I returned, they'd actively stand up and greet me with a ”HOW ARE YOU.”
2. The front desk staff were also very helpful when I asked for directions.
3. The room was clean, the carpet showed no signs of dirt, and after cleaning, they would spray a fragrance, so there were no unpleasant odors.
4. We arrived an hour early, and they allowed us to check in after waiting just 20 minutes.
**Cons:**
1. The toilet seat was broken. I was already very tired, and since we had checked in early, I didn't ask for a room change. However, it was really inconvenient because it moved around while I was using it.
2. The complimentary drinking water provided was just a small cup; other hotels usually offer bottled water.
3. The curtains were too narrow and couldn't close properly (you can see in the pictures). I even had to pull and stick them together myself, otherwise, I wouldn't have been able to sleep well (as I'm sensitive to light).
4. There's a house renovation project going on downstairs, and there was a lot of noise even at 10:30 PM. Closing the window helped a lot, but it was still loud. So, if you don't like noisy city areas, be aware ⚠️.
5. The breakfast was the simplest I've had in Turkey. As you can see in the pictures, the egg pancake was an extra charge, so I didn't order it. But it might have been really cheap, which explains it.
Overall, while the price was affordable, when you're traveling, you truly realize how important comfort is once you've stayed somewhere. So, next time, I will choose a place with a better environment.
GGuest Userthe guy at the reception is a gem , he is a very nice person, helpful and very professional. The room was big enough, very clean and have a view on the bosphore. very close to the tram station Cemberlitas. i will be back for my next trip to Istambul.
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