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Haneda Airport to Shanghai Pudong International Airport flight

Explore the cheapest one-way and round-trip flights from Haneda Airport to Shanghai Pudong International Airport over the next 90 days, with one-way fares from AU$ 248 and round-trip from AU$ 443. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Tue, Jan 12 | Peach Airlines
      AU$ 248 AU$ 603
      59% off
      59% off
      AU$ 603 AU$ 248
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Wed, Jan 13 | Peach Airlines
      AU$ 251 AU$ 603
      57% off
      57% off
      AU$ 603 AU$ 251
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Fri, Jan 8 | Peach Airlines
      AU$ 252 AU$ 393
      36% off
      36% off
      AU$ 393 AU$ 252
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Nov 26 | Spring Airlines
      AU$ 268
      32% off
      AU$ 393 AU$ 268
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Tue, Jan 12 | Spring Airlines
      AU$ 271
      55% off
      AU$ 603 AU$ 271
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Jan 7 | Peach Airlines
      AU$ 272
      31% off
      AU$ 393 AU$ 272
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Jan 7 | Spring Airlines
      AU$ 275
      30% off
      AU$ 393 AU$ 275
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Mon, Jan 11 | Spring Airlines
      AU$ 278
      28% off
      AU$ 393 AU$ 278
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Dec 10 | Peach Airlines
      AU$ 285
      27% off
      AU$ 393 AU$ 285
    • TYO 13:00
      17h 25m
      1 stop
      SHA 14:00
      Tokyo - Shanghai | Sat, Nov 14 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Nov 26 | Spring Airlines
      PVG 17:30
      3h
      Direct
      NRT 21:30
      Shanghai - Tokyo | Wed, Dec 2 | Spring Airlines Japan
      AU$ 443 AU$ 662
      33% off
      33% off
      AU$ 662 AU$ 443
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Wed, Dec 9 | Peach Airlines
      PVG 17:30
      3h
      Direct
      NRT 21:30
      Shanghai - Tokyo | Wed, Dec 16 | Spring Airlines Japan
      AU$ 465 AU$ 662
      30% off
      30% off
      AU$ 662 AU$ 465
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Dec 10 | Peach Airlines
      PVG 01:10
      2h 30m
      Direct
      HND 04:40
      Shanghai - Tokyo | Mon, Dec 14 | Peach Airlines
      AU$ 469 AU$ 662
      28% off
      28% off
      AU$ 662 AU$ 469
    • HND 02:15
      3h 45m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Nov 26 | Peach Airlines
      PVG 17:30
      3h
      Direct
      NRT 21:30
      Shanghai - Tokyo | Wed, Dec 2 | Spring Airlines Japan
      AU$ 479
      28% off
      AU$ 662 AU$ 479
    • HND 02:15
      3h 45m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Wed, Nov 25 | Peach Airlines
      PVG 17:30
      3h
      Direct
      NRT 21:30
      Shanghai - Tokyo | Wed, Dec 2 | Spring Airlines Japan
      AU$ 499
      25% off
      AU$ 662 AU$ 499
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Fri, Dec 11 | Peach Airlines
      PVG 17:30
      3h
      Direct
      NRT 21:30
      Shanghai - Tokyo | Wed, Dec 16 | Spring Airlines Japan
      AU$ 501
      24% off
      AU$ 662 AU$ 501
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Tue, Dec 8 | Peach Airlines
      PVG 01:10
      2h 30m
      Direct
      HND 04:40
      Shanghai - Tokyo | Tue, Dec 15 | Peach Airlines
      AU$ 506
      24% off
      AU$ 662 AU$ 506
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Dec 3 | Peach Airlines
      PVG 01:10
      2h 30m
      Direct
      HND 04:40
      Shanghai - Tokyo | Wed, Dec 9 | Peach Airlines
      AU$ 506
      24% off
      AU$ 662 AU$ 506
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Fri, Dec 4 | Peach Airlines
      PVG 01:10
      2h 30m
      Direct
      HND 04:40
      Shanghai - Tokyo | Wed, Dec 9 | Peach Airlines
      AU$ 512
      23% off
      AU$ 662 AU$ 512
    • TYO 13:00
      17h 25m
      1 stop
      SHA 14:00
      Tokyo - Shanghai | Sat, Nov 14 | Normal Airline
      SHA 15:00
      6h
      Direct
      TYO 16:00
      Shanghai - Tokyo | Mon, Nov 16 | Normal Airline
      Find more flights
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    • Cheapest nonstop
      HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Tue, Jan 12 | Peach Airlines
      AU$ 248 AU$ 603
      59% off
      59% off
      AU$ 603 AU$ 248
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Wed, Jan 13 | Peach Airlines
      AU$ 251 AU$ 603
      57% off
      57% off
      AU$ 603 AU$ 251
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Fri, Jan 8 | Peach Airlines
      AU$ 252 AU$ 393
      36% off
      36% off
      AU$ 393 AU$ 252
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Nov 26 | Spring Airlines
      AU$ 268
      32% off
      AU$ 393 AU$ 268
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Tue, Jan 12 | Spring Airlines
      AU$ 271
      55% off
      AU$ 603 AU$ 271
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Jan 7 | Peach Airlines
      AU$ 272
      31% off
      AU$ 393 AU$ 272
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Jan 7 | Spring Airlines
      AU$ 275
      30% off
      AU$ 393 AU$ 275
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Mon, Jan 11 | Spring Airlines
      AU$ 278
      28% off
      AU$ 393 AU$ 278
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Dec 10 | Peach Airlines
      AU$ 285
      27% off
      AU$ 393 AU$ 285
    • TYO 13:00
      17h 25m
      1 stop
      SHA 14:00
      Tokyo - Shanghai | Sat, Nov 14 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Tue, Jan 12 | Peach Airlines
      AU$ 248 AU$ 842
      71% off
      71% off
      AU$ 842 AU$ 248
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Wed, Jan 13 | Peach Airlines
      AU$ 251 AU$ 842
      70% off
      70% off
      AU$ 842 AU$ 251
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Fri, Jan 8 | Peach Airlines
      AU$ 252 AU$ 842
      70% off
      70% off
      AU$ 842 AU$ 252
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Tue, Jan 12 | Spring Airlines
      AU$ 271
      68% off
      AU$ 842 AU$ 271
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Jan 7 | Peach Airlines
      AU$ 272
      68% off
      AU$ 842 AU$ 272
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Mon, Jan 11 | Spring Airlines
      AU$ 278
      67% off
      AU$ 842 AU$ 278
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Mon, Jan 11 | Peach Airlines
      AU$ 296
      65% off
      AU$ 842 AU$ 296
    • HND 02:10
      3h 50m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Mon, Jan 18 | Peach Airlines
      AU$ 306
      64% off
      AU$ 842 AU$ 306
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Jan 14 | Spring Airlines
      AU$ 317
      62% off
      AU$ 842 AU$ 317
    • TYO 13:00
      17h 25m
      1 stop
      SHA 14:00
      Tokyo - Shanghai | Sat, Nov 14 | Normal Airline
      Find more flights
      Find more flights
    • Cheapest nonstop
      HND 02:15
      3h 45m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Fri, Nov 13 | Peach Airlines
      AU$ 437 AU$ 1,797
      76% off
      76% off
      AU$ 1,797 AU$ 437
    • HND 02:15
      3h 45m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Sat, Nov 14 | Peach Airlines
      AU$ 444 AU$ 1,797
      75% off
      75% off
      AU$ 1,797 AU$ 444
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Thu, Nov 19 | Spring Airlines
      AU$ 470 AU$ 1,797
      74% off
      74% off
      AU$ 1,797 AU$ 470
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Sat, Nov 14 | Spring Airlines
      AU$ 471
      74% off
      AU$ 1,797 AU$ 471
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Tue, Nov 17 | Spring Airlines
      AU$ 516
      71% off
      AU$ 1,797 AU$ 516
    • HND 02:15
      3h 45m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Tue, Nov 17 | Peach Airlines
      AU$ 525
      71% off
      AU$ 1,797 AU$ 525
    • HND 02:15
      3h 45m
      Direct
      PVG 05:00
      Tokyo - Shanghai | Thu, Nov 19 | Peach Airlines
      AU$ 525
      71% off
      AU$ 1,797 AU$ 525
    • HND 02:00
      3h 30m
      Direct
      PVG 04:30
      Tokyo - Shanghai | Mon, Nov 16 | Spring Airlines
      AU$ 539
      70% off
      AU$ 1,797 AU$ 539
    • HND 02:20
      3h 25m
      Direct
      PVG 04:45
      Tokyo - Shanghai | Fri, Nov 13 | Juneyao Airlines
      AU$ 559
      69% off
      AU$ 1,797 AU$ 559
    • TYO 13:00
      17h 25m
      1 stop
      SHA 14:00
      Tokyo - Shanghai | Sat, Nov 14 | Normal Airline
      Find more flights
      Find more flights
    • HND 17:10
      3h 5m
      Direct
      PVG 19:15
      Tokyo - Shanghai | Fri, Nov 13 | Shanghai Airlines
      AU$ 535 AU$ 1,992
      73% off
      73% off
      AU$ 1,992 AU$ 535
    • HND 17:10
      3h 5m
      Direct
      PVG 19:15
      Tokyo - Shanghai | Fri, Nov 20 | Shanghai Airlines
      AU$ 891 AU$ 1,992
      55% off
      55% off
      AU$ 1,992 AU$ 891
    • HND 08:40
      3h 25m
      Direct
      PVG 11:05
      Tokyo - Shanghai | Tue, Jan 19 | China Eastern Airlines
      AU$ 449 AU$ 1,992
      77% off
      77% off
      AU$ 1,992 AU$ 449
    • HND 08:40
      3h 25m
      Direct
      PVG 11:05
      Tokyo - Shanghai | Tue, Dec 8 | China Eastern Airlines
      AU$ 474
      76% off
      AU$ 1,992 AU$ 474
    • HND 08:40
      3h 25m
      Direct
      PVG 11:05
      Tokyo - Shanghai | Sat, Feb 6 | Shanghai Airlines
      AU$ 504
      75% off
      AU$ 1,992 AU$ 504
    • HND 02:20
      3h 25m
      Direct
      PVG 04:45
      Tokyo - Shanghai | Mon, Nov 23 | Juneyao Airlines
      AU$ 532
      73% off
      AU$ 1,992 AU$ 532
    • HND 08:40
      3h 25m
      Direct
      PVG 11:05
      Tokyo - Shanghai | Sun, Feb 7 | Shanghai Airlines
      AU$ 544
      73% off
      AU$ 1,992 AU$ 544
    • HND 08:40
      3h 25m
      Direct
      PVG 11:05
      Tokyo - Shanghai | Mon, Feb 1 | Shanghai Airlines
      AU$ 615
      69% off
      AU$ 1,992 AU$ 615
    • HND 08:40
      3h 25m
      Direct
      PVG 11:05
      Tokyo - Shanghai | Thu, Feb 4 | Shanghai Airlines
      AU$ 622
      69% off
      AU$ 1,992 AU$ 622
    • TYO 13:00
      17h 25m
      1 stop
      SHA 14:00
      Tokyo - Shanghai | Sat, Nov 14 | Normal Airline
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      Find more flights

Displayed flight fares from Tokyo to Shanghai are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Trip.com Price Insights: Flights from Haneda Airport to Shanghai Pudong International Airport

What is the cheapest month to fly from Haneda Airport to Shanghai Pudong International Airport?

The data is based on the past 12 months and shows the average one-way ticket prices from Haneda Airport to Shanghai Pudong International Airport for each month in the Trip.com database.

Based on Trip.com’s data from the past 12 months, if you’re looking for a low-cost one-way ticket from Haneda Airport to Shanghai Pudong International Airport, the best time to buy is in January, with an average price of AU$ 180. You’ll want to avoid August, when the average price can reach as high as AU$ 350.

AU$ 350
AU$ 265
AU$ 180
AU$ 95
    Cheapest
  • AU$ 199
    Nov
  • AU$ 188
    Dec
  • AU$ 180
    Jan
  • AU$ 322
    Feb
  • AU$ 204
    Mar
  • AU$ 231
    Apr
  • AU$ 216
    May
  • AU$ 233
    Jun
  • AU$ 295
    Jul
  • AU$ 350
    Aug
  • AU$ 271
    Sep
  • AU$ 281
    Oct

What’s the cheapest month to fly round-trip from Haneda Airport to Shanghai Pudong International Airport?

The data is based on the past 12 months and shows the average monthly round-trip fares from Haneda Airport to Shanghai Pudong International Airport in the Trip.com database.

Based on Trip.com’s data from the past 12 months, June is typically the cheapest month to find flights from Haneda Airport to Shanghai Pudong International Airport, with an average price of AU$ 483. In contrast, August is usually the most expensive month, with average fares reaching AU$ 750.

AU$ 750
AU$ 617
AU$ 483
AU$ 350
    Cheapest
  • AU$ 689
    Nov
  • AU$ 506
    Dec
  • AU$ 554
    Jan
  • AU$ 623
    Feb
  • AU$ 522
    Mar
  • AU$ 529
    Apr
  • AU$ 517
    May
  • AU$ 483
    Jun
  • AU$ 593
    Jul
  • AU$ 750
    Aug
  • AU$ 606
    Sep
  • AU$ 535
    Oct

What is the cheapest day of the week to fly from Haneda Airport to Shanghai Pudong International Airport?

The data is based on the past 12 months and shows the average ticket prices from Haneda Airport to Shanghai Pudong International Airport for each day of the week in the Trip.com database.

Based on Trip.com’s data from the past 12 months, the cheapest day to depart from Haneda Airport to Shanghai Pudong International Airport is Thursday, with average fares typically lower than other days. You’ll want to avoid flying on Sunday, as ticket prices are usually the highest that day.

AU$ 571
AU$ 474
AU$ 377
AU$ 280
    Cheapest
  • AU$ 485
    Mon
  • AU$ 454
    Tue
  • AU$ 509
    Wed
  • AU$ 377
    Thu
  • AU$ 476
    Fri
  • AU$ 436
    Sat
  • AU$ 571
    Sun

Which airline offers the cheapest flights from Haneda Airport to Shanghai Pudong International Airport?

The cheapest airline flying from Haneda Airport to Shanghai Pudong International Airport is Peach Airlines (from AU$ 252) among 10 carriers operating this route. Based on Trip.com's latest 7-day flight data.

Peach Airlines
From AU$ 252
Spring Airlines
From AU$ 268
All Nippon Airways
From AU$ 287
Skymark Airlines
From AU$ 296
Starflyer
From AU$ 306
Japan Airlines
From AU$ 331
Juneyao Airlines
From AU$ 343
HK Express
From AU$ 348
Tigerair Taiwan
From AU$ 348
Tianjin Airlines
From AU$ 391

Find more flights and airlines

What is the flight schedule from Haneda Airport to Shanghai Pudong International Airport?

Check the schedule for flights from Tokyo to Shanghai and find the flight that best matches your travel plans.

Flight info.
Departure
Arrival
Weekly Schedule

  1. 9C8516

    Haneda Airport

    01:05

    HND

    3h 5m

    03:10

    PVG

    S M - W - F -
    Search

  2. MM877

    Haneda Airport

    02:40

    HND

    3h 20m

    05:00

    PVG

    S M T W T F S
    Search

  3. NH093

    Haneda Airport

    07:35

    HND

    1h 25m

    Direct

    09:00

    KIX

    S M T W T F S
    Search

  4. 9C6576

    Kansai International Airport

    12:20

    KIX

    2h 30m

    Direct

    13:50

    PVG

    S M T W T F S

  5. 7G041

    Haneda Airport

    06:40

    HND

    2h 5m

    Direct

    08:45

    FUK

    S M T W T F S
    Search

  6. 9C6538

    Fukuoka Airport

    18:00

    FUK

    2h

    Direct

    19:00

    PVG

    S M T W T F S

  7. BC001

    Haneda Airport

    06:20

    HND

    1h 55m

    Direct

    08:15

    FUK

    S M T W T F S
    Search

  8. 9C6538

    Fukuoka Airport

    18:00

    FUK

    2h

    Direct

    19:00

    PVG

    S M T W T F S
Find more flights and airlines

About Haneda Airport and Shanghai Pudong International Airport

Learn about Haneda Airport (HND) and Shanghai Pudong International Airport (PVG) — including location, terminals, transportation, and travel tips.

Flight distance 1,738.79km
Cheapest one-way ticket price AU$ 248
Cheapest return ticket price AU$ 443

FAQs for Haneda Airport to Shanghai Pudong International Airport Flights

  • How long is the flight from Haneda Airport to Shanghai Pudong International Airport?

    Haneda Airport to Shanghai Pudong International Airport takes about 2 hours 52 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 19 daily flights from Haneda Airport (HND) to Shanghai Pudong International Airport (PVG).
  • The earliest flight from Haneda Airport to Shanghai Pudong International Airport departs at 02:00, and the last departs at 22:40, with about 10 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Haneda Airport (HND) to Shanghai Pudong International Airport (PVG) is quite popular. Without considering departure times or holidays, tickets cost around AU$ 545 in February, the most expensive month to book this route.
  • The earliest flight departs from Haneda Airport (HND) at 08:40 and arrives in Shanghai Pudong International Airport (PVG) at 11:05.
  • The latest flight departs from Haneda Airport (HND) at 20:15 and arrives in Shanghai Pudong International Airport (PVG) at 22:40.
    • The distance from Shanghai Pudong International Airport to downtown is about 32km, by taxi about 50 minutes.
    • The distance from Shanghai Hongqiao International Airport to downtown is about 13km, by taxi about 30 minutes.
  • The closest airport to Shanghai Pudong International Airport (PVG) is Shanghai Hongqiao International Airport. The distance is around 44km.
  • China Eastern Airlines is a very popular airline operating an average of 10667 flights per month.
  • One-way flights from Haneda Airport to Shanghai Pudong International Airport currently start from AU$ 252, and round-trip fares start from AU$ 443. The current lowest fare is a Peach Airlines flight departing on Fri, Jan 8; prices may vary depending on availability.
  • Yes. Japan Airlines, China Eastern Airlines, All Nippon Airways, Shanghai Airlines and Peach Aviation operate direct flights from Haneda Airport to Shanghai Pudong International Airport, with an average flight time of 2 hours 51 minutes, and around 63 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Haneda Airport to Shanghai Pudong International Airport is AU$ 694. Prices may vary depending on the departure date, airline, and availability.
  • Spring Airlines and Peach Aviation are the most popular budget airlines flying from Haneda Airport to Shanghai Pudong International Airport, with one-way fares starting from AU$ 252. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Haneda Airport to Shanghai Pudong International Airport operates around 63 weekly flights, mainly by Japan Airlines, China Eastern Airlines and All Nippon Airways. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Haneda Airport and Shanghai Pudong International Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

Most popular destination

Note: Prices shown on this page are estimated lowest price and include all taxes and fees found in the last 24 hours.

Book with no extra fees

Prices displayed in this page are all-inclusive prices (incl. taxes, fuel surcharge, regulatory fees, etc) with all fees confirmed before payment. Fees for baggage, meals, Wi-Fi, or other additional services are also included as shown in the flight cards.

Real-time pricing updates

Prices, availability, and travel information on this page were updated within last 24 hours—even in real-time. The more popular the route, the more precise the data.

Change & Cancellation Policy

Trip.com displays flight cancellation and change policies for each flight ticket during the booking process, including fees and applicable conditions. Please check the following scenarios:
Voluntary cancellation/change:
To submit a change or cancellation request, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and segment, and submit a request. Please note that additional charges may apply according to the airline ticket policy.
Cancellation/change due to a flight schedule change:
If the flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For more details about change and cancellation policies, please check the customer support pages.