Indonesia Customs Prohibited Items 2026: Declaration & Common Mistakes
Does the thought of packing for Indonesia leave you feeling a bit uneasy? You’re not alone—countless travelers struggle with confusing customs rules every year. But there’s no need to stress! Trip.com has put together an up-to-date guide on what stays out of your suitcase and the best tips for a seamless arrival. Let’s get you through customs with total confidence!
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Items You Can and Cannot Bring to Indonesia
Customs and Excise lends a helping hand to MSMEs of Indonesia ...
Understanding these guidelines is essential to avoid legal trouble, fines, or having your items seized upon arrival.
What Can You Bring to Indonesia?
- Personal Effects: You may bring clothes, toiletries, and typical accessories without a declaration, provided their total value does not exceed AUD 380. High-value jewelry may need to be reported.
- Currency: There is no limit on the type of currency you carry, but any amount exceeding IDR 100 million (approximately AUD 9,258) must be declared.
- Alcohol: Each traveler is permitted up to 1 liter of alcohol. Any amount over this limit must be declared and is subject to customs duties.
- Tobacco Products: Limits per person include 200 cigarettes, 50 cigars, or 100 grams of tobacco. Excess amounts must be declared.
- Electronic Devices: You are allowed up to two devices (phones, laptops, tablets, or cameras). No declaration is needed if your stay is shorter than three months, though professional gear or drones may require special permits.
- Health & Medicine: Prescription drugs are allowed if accompanied by a valid doctor’s prescription. Note that Chinese herbal medicines are strictly prohibited.
What Can't You Bring to Indonesia?
- Weapons: Firearms, explosives, ammunition, knives, tasers, and other self-defense implements are banned.
- Pornography: All forms of pornographic material are illegal under national law.
- Special Permit Requirements: You must obtain official clearance for the following:
- Counterfeit Goods: Pirated electronics or fake designer items.
- Telecommunications: Cordless phones operating on unauthorized frequencies.
- Biosecurity: Live animals or plants, which require quarantine approval.
- Heritage: Antiques or cultural artifacts, which require Ministry of Culture authorization.
What Must Be Declared at Customs in Indoensia?
How To Obtain E-Custom Declaration Indonesia • The Gees Travel
Category | Guidelines & Duty-Free Allowances | Mandatory Declaration / Restrictions |
Personal Effects | Clothing and toiletries valued up to 385 AUD are exempt. | Items exceeding 770 AUD, luxury goods, cosmetics, or expensive jewelry. |
Alcohol | Up to 1 liter per adult. | Any volume exceeding the 1-liter limit (subject to duties). |
Tobacco | Up to 200 cigarettes, 50 cigars, or 100g of tobacco. | Any quantities exceeding these specific limits. |
Currency | Standard travel funds in any currency. | Cash or traveler's checks exceeding IDR 100 million (approx. 9,800 AUD). |
Electronics | Up to two personal devices (phones, laptops, tablets) for stays under 3 months. | Bulk electronics, drones, or professional-grade camera equipment (may require permits). |
Medication | Personal prescriptions accompanied by a doctor’s letter. | Herbal medicines are strictly prohibited. |
High-Value Items | Standard personal accessories. | Precious metals (gold/silver), diamonds, and high-end watches. |
Restricted & Cultural Goods | N/A | Plants, animals, food, antiques, or artifacts (requires Ministry of Culture or Quarantine approval). |
How to Fill Out the Indonesia Customs Declaration Form?
Bali Customs Declaration Form [2026]: How to Submit Online
The process for filling out the Indonesia Customs Declaration is straightforward and designed to ensure a smooth arrival. You can complete this requirement either via a traditional paper form or through the Electronic Customs Declaration (E-CD) system at the airport.
1. Paper-Based Declaration
If you are provided with a physical form during your flight, you will need to provide the following details:
- Personal Information: Your full name, passport number, nationality, and flight details.
- Travel Intent: State whether your visit is for tourism, business, or to see family.
- Accommodation: Your intended address in Indonesia, such as a hotel or private residence.
- Reportable Items: You must list items such as excess currency, electronics, or any restricted goods.
- Authorization: Sign and date the document before presenting it to customs officials.
2. Electronic Customs Declaration (E-CD)
The E-CD system is a more efficient and faster way to clear customs in Indonesia. It allows travelers to submit their information online before landing:
- Access the Portal: Visit the official E-CD website or scan the QR code provided by your airline.
- Input Data: Enter your passport, flight, and travel purpose information.
- Declare Goods: Identify items that require declaration, such as cash exceeding IDR 100 million, alcohol, or tobacco.
- Receive QR Code: Once submitted, save the generated QR code to your device.
- Instant Clearance: Show the QR code to customs officers upon arrival for expedited processing.
What Happens If You Don't Submit Indonesia Customs Declaration?
Travel Tips: How To Get Through Customs Faster | Travelpro
Neglecting to file your customs paperwork in Indonesia can result in severe penalties. Travelers who fail to report restricted items or goods exceeding tax-exempt limits face potential seizure of property, monetary fines, and legal prosecution. Furthermore, grave infractions—particularly the transport of illicit substances—may lead to imprisonment or expulsion from the country. To mitigate these risks, it is highly recommended to disclose all relevant items; when in doubt, transparency is the safest strategy to avoid legal trouble.
What Items Do Australian Travelers Frequently Bring to Indonesia by Mistake?
Customs, Duties & Taxes | DHL Malaysia
Australian travelers, particularly those heading to Bali, often run into trouble by bringing items that are perfectly legal in Australia but strictly regulated or banned in Indonesia.
As of 2026, here are the most common items Australians mistakenly bring:
Prescription Medications
- Common Culprits: Dexamfetamine (ADHD), Ritalin, Codeine-based painkillers (like Panadeine Forte), and certain sleeping pills.
- The Mistake: Bringing these without a doctor’s letter and the original prescription.
Vapes and E-Cigarettes
While vapes are common in Australia, they occupy a "gray area" in Indonesia that has become increasingly black-and-white.
- The Mistake: Assuming vapes are treated like cigarettes.
- The Consequence: While you see them sold in tourist areas, customs officers can and do confiscate vaping devices and liquids (especially those containing nicotine) at the airport if they deem them "unregulated tobacco products."
Fresh Produce (The "Leftover Snack")
Because Australia has strict biosecurity, Australians are usually good at declaring things coming back, but often forget to check what's in their bag going in.
- The Mistake: Carrying a fresh apple, orange, or a ham sandwich from the flight or home.
- The Consequence: Indonesian quarantine (Barantan) is very strict about fruit and meat products to prevent the spread of diseases. These items are confiscated on the spot.
CBD and Cannabis Products
Even if you have a legal medical cannabis prescription in Australia, it is 100% illegal in Indonesia.
- The Mistake: Bringing CBD oils, gummies, or creams for anxiety or sleep.
- The Consequence: Indonesia makes no distinction between "medical" and "recreational" cannabis. Possession can lead to years in prison.
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Recommended Hotels in Indonesia
Bali Hotels
5 star
Great422 Reviews
Nusa Dua Bali|16.74km from downtown
This resort has many great restaurants right outside, making dining incredibly convenient. If you want to go shopping, Bali Collection is within walking distance – it's like an outlet mall and a good place to browse. The hotel pool is also very nice for a dip, perfect for relaxing on a floating mat. The shuttle bus takes you to Nusa Dua beach, which is great for swimming or surfing, and there's a dedicated lounge area on the beach. The in-room facilities are a bit dated, but the room itself is spacious, clean, and hygienic. Breakfast is delicious, and overall, it offers excellent value for money.FromJPY 19,945
Great106 Reviews
Ubud Bali|22.98km from downtown
This place is absolutely beautiful, completely enveloped in greenery. The service is top-notch, with daily housekeeping ensuring everything is spotless and tidy. The staff are incredibly polite, attentive, and always smiling. Breakfasts are à la carte and absolutely delicious. The views from the restaurant and our room window are stunning. If you love lush greenery and tranquility, you definitely need to visit this hotel. The only minor inconvenience is the cascading layout of the buildings, but there's a quick solution – just call for a buggy, and it arrives fast.
It so happened that we celebrated our wedding anniversary at the hotel (I mentioned this when booking). The complimentary surprise was wonderful – a cake at breakfast, swans made from towels with a rose on the bed along with congratulations, and a bath filled with rose petals! It was all incredibly thoughtful. The cake was amazing. Thank you, hotel, for your kind consideration!FromJPY 11,017
Great520 Reviews
Jimbaran Bali|14.95km from downtown
Absolutely stunning hotel. Very relaxing environment. The gardens with old trees are amazing. The location next to the ocean is fantastic. But most perfect from everything is the staff. They work there since years and deliver a perfect service, even in the hottest and most humid days. We want to thank all of them, all have been so friendly and welcoming. If you visit, please treat them well. They are the true Balinese Gem.FromJPY 24,243
Great524 Reviews
Uluwatu Bali|19.37km from downtown
A true home away from home. We were upgraded to a larger room, and our luggage was delivered directly. The staff were all very polite.
Room service was very responsive, and we could even choose our pillows. The room was clean, well-equipped, and had a great view.
There were many live cooking stations at breakfast, and the food was brought to our table.
Regarding the previously reported issue of trees being cut down on the east side of the hotel, new vegetation has grown in, and it no longer impacts the view. (See attached photos for reference.)FromJPY 22,842
Amazing534 Reviews
Ubud Bali|16km from downtown
We had a fantastic experience at Alaya Suites and would highly recommend it to anyone looking for comfort, convenience, and genuine hospitality. We checked in to the resort and was upgraded during check in to the Alaya suite-400 meters away. No complains at all!
Reception: Warm, efficient, and professional from check-in to check-out. The front desk team made us feel welcome instantly, helped with local recommendations, and handled any request within minutes. Thanks to Amelia and Wida and team.
Amelia and team even surprised me with a group birthday song and celebration in our room with a cake.
Daily interaction: Every staff member we encountered was friendly, attentive, and proactive. Whether passing in the hallway or asking a quick question at the lobby, we were always met with a smile and genuine willingness to help.
Housekeeping: Impeccable. The room was spotless every day, with great attention to detail. Turndown service was consistent but never intrusive. They even noticed small preferences (like extra water) and accommodated without being asked during housekeeping services. Thanks Indah for her attentiveness and the cute towel animals.
Daily breakfast: A pleasant surprise – great variety, fresh ingredients, and something for every taste. The local dishes were delicious, and the nasi goreng and kaya toast was surprisingly good. The breakfast team especially the chef working in the kitchen definitely deserve great praises for the great tasty food that I am missing now.
Overall: Alaya Suites offers a seamless, relaxing stay with service that feels both professional and personal. Great value for the quality. I’ll definitely be back.
Thanks ARIS the driver for the few trips we had to commute back from Alaya resort to the Alaya suite.
Thanks Wida and Eka for the patience and support during the very authentic kwangen making class:)
They also had early departure breakfast box if u need to depart early for your flight.FromJPY 18,402
Business travel
Very Good391 Reviews
Seminyak Bali|6.6km from downtown
”ada harga, ada kualitas” watch out for these things before booking a room
first of all the hotel itself is just okay at best. location wise, it is great, there is a convenience store nearby and parking was always available when i came. staff was kind, responsive, and hospitable. the lift wasn't functioning properly at times, but fortunately i wasn't met with any significant troubles. the room size is quite spacious, air conditioning was good, there was hot water available at all times, towels were always clean and changed. other bathroom amenities only included toothbrush and toothpaste. the bed was comfortable and the room was well lit with yellow-coloured small lights (i hate large overhead white fluorescent lights, so this was very pleasing)
i had several issues with the hotel.
1. the walls are quite thin, you could always hear conversations in the hallway and people coming in and out of their rooms all the time. you could mistake a door knock of your neighbours as yours.
2. random stains on the bedsheets
3. the wifi is very slow and internet is really bad (i use XL), for someone who is working remotely, this was quite frustrating
4. the hairdryer they provide doesn't function as good as i needed it to be. there was barely any hot air coming out of it and the air strength is quite weak. i recommend bringing your own hairdryer if you have long hair and prefer drying your hair quickly
5. room door uses a lock system which works. however the manual lock that is attached to it does not. as someone who likes extra security, this was a bit frustrating but at least the main smart lock works properly
despite me listing down multiple issues, this was only a personal experience of mine. the quality of the hotel matches up with its price. nevertheless my stay was safe and i had a good stay.FromJPY 1,923
Very Good389 Reviews
Sanur Bali|7.01km from downtown
I recently stayed at the Prama Hotel and overall had a pleasant experience, though there are a few points worth mentioning. The hotel and rooms are definitely showing their age, but everything was clean and well maintained. The location is very convenient, and I especially appreciated the well-equipped gym as well as the beach and pool area, which were real highlights.
However, in my opinion, the hotel does not fully meet the standard of a true 5‑star property, even though it is advertised as such on Trip. The beds felt worn out and could really use an upgrade.
All in all, it’s a good hotel with solid amenities, but it falls short of genuine 5‑star quality.FromJPY 10,186
Very Good315 Reviews
Kuta Bali|10.42km from downtown
Very nice rooms & the staff were very helpful!
I forgot my kids' shoes at the lobby & they kept it for me until my nephew gojek it to himself!
They also helped us with early check-in 2h before the time.
Thank you very much, Eden Hotel!
We will surely be back next time!FromJPY 2,208
Very Good718 Reviews
Kuta Bali|9.39km from downtown
Having to make an unexpected trip at short notice due to business issues, my regular Bali Hotel was booked out, so based on the positive reviews I booked what has turned out to be my first and last stay at Kuta Beach Club ( KBC )
The only things KBC have going for it are the central location and the lack of traffic noise due to the property being set way back from the road. Restaurant food, taste and price, OKish ( and you must enjoy eating your dinner accompanied by the sound of pool table balls smashing each other and the ongoing pool table banter ) Restaurant service : if you're lucky! Breakfast buffet selection: reasonable. I made my first of many trips to Bali in 2013. I have stayed in 7 Hotels in the Kuta/Legian area and the KBC is the first place I have been asked to give my Room # name AND signature to get access to a pool towel. The only reason you would have this system in place is because there was a problem with towels going missing. That tells you all you need to know about the clientele at the KBC. My advice, avoid!!FromJPY 4,963
Very Good382 Reviews
Seminyak Bali|6.77km from downtown
We stayed at D’prima Hotel Seminyak for 3 nights during a shopping-focused trip, and the location was exactly what we needed — right in the center of Seminyak with easy access to shops, cafes, and everything within walking distance. The room was spacious with a very large, comfortable bed, which made it easy to relax after long days out. The hotel is not new and you can notice this in details like the bathroom fixtures and some general wear, but everything was clean and overall comfortable. For the price, it’s a solid budget-friendly option in a great area, especially if you plan to spend most of your time exploring rather than staying at the hotel. If you’re looking for a simple, well-located place to sleep while enjoying Seminyak, this is a good choice.FromJPY 2,588
Family friendly
Very Good184 Reviews
Kuta Bali|8.72km from downtown
Great location! Right in the middle of bustling Legian street but a little inside the alley, so there was no noise from night clubs. Such a variety of breakfast that changed everyday. The only thing to improve is amenities in the room as there were no face & hair towels, and bath towels were so old. They should’ve provided bathrobes for the pool also.FromJPY 3,728
Very Good470 Reviews
Kuta Bali|10.53km from downtown
It was really nice stay with breakfast and can use the sister resort facilities which includes a bigger pool and near to beach. Wasted the jacuzzi was under repair but overall we had a good stay :) thank youFromJPY 4,511
Great783 Reviews
Kuta Bali|11km from downtown
This Holiday Inn Express is right next to the airport, with the Holiday Inn Resort just beyond it. You can walk along the beachfront to Kuta Beach.
**Facilities:** Everything worked fine.
**Hygiene:** Pretty clean, no strange smells.
**Environment:** The room wasn't soundproof at all! On the first night, I could clearly hear the person next door snoring, which made it impossible to sleep. In the mornings, I could hear staff talking and doors opening and closing outside while they cleaned.
**Service:** All the staff were friendly and smiled. When I complained about the noise, they arranged for me to switch rooms! I really appreciate that, and I slept much better for the remaining two nights.FromJPY 6,435
Great292 Reviews
Ubud Bali|18.62km from downtown
Highly recommend this hotel! Great value for money! You get five-star service for just a few hundred yuan. If you're going to Ubud, definitely choose this place, you can't go wrong!
1: Convenient transportation nearby! You can get to Ubud Palace and Monkey Forest within 15 minutes by taxi, and it's less than 2km away if you prefer to walk.
2: The service is the best! You feel right at home! They are very friendly to Chinese guests!
3: The environment is beautiful and serene, nestled in the forest. The front desk gave me a room on the fifth floor, and all I could see was lush greenery!
4: The breakfast is quite abundant, with everything you'd expect and even my favorite congee. Very satisfying!FromJPY 17,025
Great506 Reviews
Jimbaran Bali|14.1km from downtown
I booked a Junior Suite for 3 nights, but the initial experience was quite frustrating. The room had several maintenance issues: the main lights were broken (making the room very dim), the fridge wasn't cold, the kettle wouldn't auto-stop, and both bathtubs had faulty plugs. I was especially disappointed with the service; when the technician came to fix the leaking plug, he simply watched it fail to click into place yet insisted it was ”fixed” and fine. Guests should be able to relax rather than supervising ineffective repairs.
Furthermore, the breakfast experience was poor due to many flies around the buffet area, especially on the fruit and bread. The coffee machine was also extremely slow. I was also let down by the ”gym,” which is just a tiny corner with a single treadmill and no air conditioning.
However, once the hotel finally agreed to a room change, the stay became much more pleasant. The Junior Suite design is actually fantastic—having double tubs and dual TVs is a great concept when everything is operational. The mattress was exceptionally comfortable, the AC was strong, and the location is excellent, being just a short walk to the beach.FromJPY 5,105
Hot spring
Great185 Reviews
Ubud Bali|12.6km from downtown
Amazing and flawless 10/10 stay at The Westin Ubud Bali.
From the moment you arrive, the atmosphere is pure serenity—nestled in a lush rainforest setting with a breathtaking centrepiece infinity pool that feels like it’s floating in the clouds amongst the serine jungle. It’s the kind of place where you instantly slow down and just breathe and experience a place you can relax, be well and rise every day feeling better than the next.
The food is exceptional across the board—thoughtfully prepared, beautifully presented, and consistently delicious. Every meal felt like a highlight and Sebastian takes pride and care with his team and the high food quality standards.
What truly sets this property apart, though, is the passionate Westin associates that Go Beyond! The entire team operates at an incredibly high level, and it shows in every interaction. A special thank you to General Manager Saraswati, whose hands-on leadership is evident everywhere; you can feel how much she genuinely cares about both guests and her team.
Darma at the lobby bar is a standout… his attention to detail and craftsmanship behind the bar made every visit memorable. Yana ensures the restaurants runs like clockwork, delivering a smooth, polished, and faultless dining experience every time. And Arta and Crisna—your work ethic and standards are simply outstanding. You consistently go above and beyond in a way that truly elevates the entire property.
Cleanliness is absolutely next level—impeccable in every possible way with an amazing housekeeping team.
This is Marriott. This is Westin. And this is hospitality done at its very best.FromJPY 25,359
Amazing41 Reviews
Pemuteran Bali|91.78km from downtown
The grounds and pools are like something out of a postcard. The restaurant is very pleasant and delicious. The breakfast, in particular, is excellent and varied.
Our bungalow with a hot spring was generally nice, just a bit smaller than expected, and we're not fans of the mosquito nets, as they make it even more intrusive. Showering with a view of the stars was great, and above all, the water pressure was good, and the temperature stayed warm or cold.
The resort is located in a small village, and transportation from the ferry can be comparatively expensive (200-400 IDR). There's no Grab or ATM nearby.
Renting a scooter at the end of the street at the Warung Makan was easy (under 100.00 IDR per day), which gave us the flexibility to explore the beautiful area.
We would have stayed there another night and thank the hotel for the wonderful stay, including a massage and delicious welcome drinks.FromJPY 7,527
Very Good1 Reviews
Thyrite Bali|61.87km from downtown
When you stay at Bali Nibbana Resort in Seririt, you'll be in a state park, within a 5-minute walk of Puri Jati Dive Site and Puri Jati Beach. This spa hotel is 4.6 mi (7.3 km) from Banjar Hot Springs and 7.5 mi (12 km) from Baruna Dive Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 kilometers.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. Planning an event in Seririt? This hotel has facilities measuring 840 square feet (78 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 20 individually decorated guestrooms, featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Great129 Reviews
Lovina Bali|59.61km from downtown
Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent!FromJPY 11,302
Very Good23 Reviews
Seminyak Bali|7.23km from downtown
Not welcomed at the entrance, just papered and in the room. The pool was narrow compared to the price but satisfied. When I got water in the bathtub, two incredibly corrupted pink condoms appeared ... hormones..FromJPY 7,907
Gym
Very Good235 Reviews
Bali|2.55km from downtown
Check in was smooth. Staffs were friendly.
Hotel is huge, they have 3 blocks. I got the far end of the block which was a little bit away from the reception and the restaurants and the open space for smoking.
In 2 circumstances, i walked up to the room and the door card could not work. This happened in 2 different nights. I had to walk down and got it reset, but the staffs didnt bother to apologise for this. The first time it happened I was okay, but the second time it happened, I got pissed off, because it was a long walk from the room to the reception.
If you order food delivery, it will be a long walk to take your food at the reception.
If you got the rooms at the reception level, I'm sure it will be a great experience like the first time I was there in the Junior Suite, but this time it was not as pleasant.
Thumbs up though for the housekeeping, as the found out I had many shirts lying on the sofa, they brought a small clothes rack and hung my shirts.FromJPY 3,419
Great132 Reviews
Ubud Bali|16km from downtown
We only stayed for one night at this hotel however, the experience was amazing. The villa pool room was lovely, well equipped and very clean.
All staff have been extremely friendly and helpful particularly Lia and Ayuni who both helped us.
Highly recommend a stay.FromJPY 20,064
Great326 Reviews
Seminyak Bali|7.13km from downtown
Hotel is clean. Good location as there are many nearby cafes and have a Circle K directly
Opposite hotel ! Staff are friendly too! This is my 2nd or 3rd stay already at this hotel because I love it so much! Will be back ＜3FromJPY 4,013
209 Reviews
Kuta Bali|8.25km from downtown
This hotel is genuinely requiring fully overhaul. The room and public spaces are super worn out.
Water taps and the pipes corroded, the floor pealed off and the list is going on.FromJPY 2,517
Very Good122 Reviews
Seminyak Bali|7.64km from downtown
Thank you so much to the hotel team for upgrading my room! I’m so bummed I only had 14 hours to enjoy it but I did make the most out of it.
I’m so glad I picked this hotel for my overnight transit. Exceeds my expectations in all aspect - comfort, the whole ambience and vibe, and the warm and friendly staff. And major plus point is the location. Walking distance to cafes, restaurant and Desa Potato Head.
Will 100% stay here again next time!FromJPY 5,675
Swimming pool
Great371 Reviews
Bali|4.19km from downtown
Second time to stay at Quest San Hotel
Disappointing for the room this time
The water kettle shows rusting, safety box not function and the floor mat is smelly. (sweaty feet/socks smell)
Luckily receptionist is helpful and i manage to exchange one kettle and they comes to fix the safety box.
The floor mat unable to do anything. Only can put the fragrance with timer to reduce the smell.
Too bad, the hotel room are fully occupied due to conference guest and they unable to offer me another room (only left corner room that I dislike)
Good things are the breakfast buffet is still good and delicious.
Location is good as go anywhere is convenient especially airport (within 10km)FromJPY 2,731
Very Good333 Reviews
Ubud Bali|21.48km from downtown
We stayed at Kenran Resort Ubud by Soscomma and had a truly peaceful experience. Even though it was rainy during our stay, the quiet mountain setting made it feel even more calm and serene. The atmosphere was perfect for relaxing and enjoying nature.
The breakfast and tea were absolutely delicious, and everything felt fresh and thoughtfully prepared. A wonderful place to unwind and recharge in Ubud. 🌿✨FromJPY 11,943
Amazing1103 Reviews
Nusa Dua Bali|19.15km from downtown
The Kempinski Bali boasts stunning architecture with strong Balinese cultural elements. It's a massive property with numerous pools! They also have a ton of restaurants, I heard there are eight!
I had a bit of an unpleasant experience right after check-in – the pillows and sheets had a distinct foot odor. When I reported it to the front desk, they actually asked if all the rooms were like that! I mean, seriously?
Thankfully, with the help of Ctrip customer service, I was moved to a new room (on a higher floor, the fifth floor), which was a huge improvement! The rest of my two-day stay was very satisfying!
Aside from the inconvenient location for getting around, everything else was great! The breakfast spread was also incredibly rich and varied!FromJPY 53,924
Very Good176 Reviews
Nusa Dua Bali|14km from downtown
The room was exactly as pictured and described. The breakfast wasn't great; there was no congee with noodles, only plain congee, milk, bread, and coffee (which was decent when made fresh). The 'Seafood Carnival' was a disappointment. 🤔 It wasn't as good as the first convenience store to the left across from the hotel. That place has a huge seafood platter for just over 300, and it's incredibly fresh. The lobster and tiger prawns with garlic butter sauce are especially worth trying there. The hotel's seafood tasted like it had been frozen and wasn't very fresh, though the live music and atmosphere were a plus. The seafood platter shown in the picture is not from the hotel.
What truly stands out is the fantastic service and warm smiles from every single staff member. They genuinely care, and I would definitely come back again.FromJPY 16,384
Amazing108 Reviews
Ubud Bali|26.57km from downtown
Compliment to the remarkable service from Kayon especially Wawan. Wawan demonstrated exceptional service by proactively coordinating multiple tasks, including birthday cake preparation，locating a glass vase for floral arrangements and seamlessly arranging room changes. His dedication to resolving guest needs with efficiency and warmth reflects his commitment to excellence. Thank you, Wawan, for going above and beyond to ensure a memorable stay!FromJPY 49,436
Breakfast
Great162 Reviews
Sanur Bali|6.62km from downtown
We booked a king room with lagoon access and was upgraded to a suite (Thank you Andaz, was a lovely surprise). We had a beautiful, clean and spacious room with a massive patio that backed onto a lagoon connected to the main pool with a sea view. It felt like paradise. There were toads croaking after the rain. We saw cockatoos and many other kinds of bird. Bird sang every morning. We even a monitor lizard swimming in the spa’s lily pond. This place is bathed in nature. Service was friendly and warm from top notch staff. The turndown service every evening was a special touch, and the grounds were immaculately kept! There were almost always staff working away to keep the grounds pristine and lush. We really like the hotel’s layout where it seems (to us) that all rooms provide a good level of privacy and some kind of a view, be it lush beautiful gardens, pool or the beach. Lastly, the à la carte unlimited breakfast was what brought us here (from the flip flop traveller, iykyk) and it did not disappoint. What an amazing treat! Andaz Bali is truly a gem.FromJPY 54,731
Very Good189 Reviews
Kuta Bali|8.5km from downtown
This hotel was fantastic! They even prepared a honeymoon cake and decorations for us, which was such a lovely surprise. Honestly, it's the best value-for-money hotel I've ever stayed in. Highly recommend it! The location is superb, with plenty of massage places right outside. Even though it was just a quick stopover, I absolutely have to give it a great review. Next time, I'll bring my family and stay for a few more days.FromJPY 10,424
Very Good247 Reviews
Uluwatu Bali|19.75km from downtown
Nice views from the rooms when it wasn't hazy from the humidity outside. The surrounding grounds of the gold course were also nice and lush. It was a quiet place to stay. Large rooms. Large bathroom. Didnt like that the design of the bathroom door though which slid across to open and that was then cupboard door. When the bathroom door was closed there is a light that come on automatically in the cupboard. So as the door did not close all the way the light stayed on all night so it was never quite dark enough in the room at night. Also I didnt like having the bathroom door open at night. If you went to the toilet and closed the door the cupboard light lit up the room. The facilities were pretty old and there was a stale smell in the dining room/restaurant when you enter. It was so cold in the room, there were droplets of water dropping down onto the tables from the a/c vents. The pool lounges had mould on them so you had to make sure you were sitting on your towel. Its pretty for from anything so you had a long car ride in the traffic to get anywhere, I wouldn't stay there again.FromJPY 7,361
Amazing102 Reviews
Ubud Bali|19.1km from downtown
Mandapa is nestled in the Ubud forest, surrounded by rainforest and built into the mountainside. It's a secluded sanctuary, perfect for cleansing the soul and allowing me to slowly and peacefully savor every day of my vacation.
I was particularly impressed with their butler service. During my three-day, two-night stay, everything was meticulously planned for me, from the transfer service to and from the hotel in Jimbaran Bay, to my river adventure, spa appointments, scheduled photography session, and dinner reservations. My butler orchestrated everything, acting like a personal secretary.
Furthermore, most of the hotel's restaurants are outdoors, allowing guests to dine amidst the forest. Surprisingly, the environmental hygiene and insect control were excellent, which I truly appreciated. The villa's cleanliness was also ideal; I didn't spot a single spiderweb, ant, small spider, or any other insect or dust mite within the 430-square-meter villa. The hygiene was superb.
The overall ambiance of the hotel felt incredibly serene and relaxing, making it perfectly suited for couples to enjoy a slow-paced, leisurely trip.
Regarding the food, I tried breakfast, lunch, afternoon tea, and dinner at three of their restaurants. The dining atmosphere and food quality were consistently excellent.
The spa lived up to the standards of a 6-star hotel!
Given its Michelin 3-star status, the hotel truly meets that benchmark.
One minor thing to note is that during dinner at one of their Indonesian restaurants, there's a traditional Indonesian dance performance where performers wear a deity mask. This might make some guests, especially those with young children, feel uncomfortable or even frightened. This is something to be aware of.FromJPY 271,827
Very Good137 Reviews
Nusa Dua Bali|14.56km from downtown
Hotel was nice and cleaned.
Room was good. We had Pool and Garden view.
Toilet was small.
and the water not coming with the full pressure.
Bedsheets, Towel and quilt cover was Dirty, we had to call someone at night to change it.
AC was not working well. we had to call someone to fix that. even after that it was not working well.
Staff was friendly and cooperative.FromJPY 2,588
FAQs about Indonesia Customs Prohibited Items
What items must be declared in Bali?
In Bali's Customs e-CD, declare goods over USD $500 in value, alcohol over one liter, excess tobacco, cash equal to or over IDR 100,000,000 (~AU$ 9,240), food, plants, animals, restricted/prohibited items, unaccompanied baggage, and foreign-bought electronics needing IMEI registration.What are common mistakes on the Bali customs form?
Forgetting to complete the e-CD before arrival, causing longer wait times at the airport. Not declaring cash exceeding AU$ 14,214. or its equivalent. Bringing restricted or prohibited goods without proper permits. Entering incorrect details such as passport numbers or flight information.How strict are Indonesian customs?
Whether traveling to Indonesia for business or leisure, travelers must comply with customs regulations. The Indonesia customs declaration process ensures that travelers declare taxable items, restricted goods, and large amounts of currency to avoid fines or confiscation.
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