First, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett?
Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued.
Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least.
But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down.
The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms.
We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.
Hotel near Brisbane CBD,Brisbane67.2% of visitors choose this area
HHuanyoushijiedewaer2026.02.13
The environment here is absolutely impeccable, I must say. The lobby, rooms, pool, and rooftop restaurant are all beautifully decorated.
As for the facilities, they're also excellent. Being a new hotel, everything is very modern. However, the bathroom has one major drawback: there's nowhere to put your phone if you're in the toilet area.
Cleanliness is very good. Rooms are only cleaned if you notify the front desk daily, and that 'clean room' light doesn't seem to do much.
Service, though, was just mediocre. The staff at the rooftop restaurant, in particular, had a terrible attitude, acting completely uninterested. The front desk staff were quite good at check-in, but poor communication during shift changes led to a significant amount of money being unjustly charged to my credit card. I only discovered this because I noticed the unreasonable charges in time. It took involving Trip.com and my bank to resolve it, especially since the charges happened 3 days after I had already left the hotel, with no email notification whatsoever. If I hadn't been vigilant, I wouldn't have known about these losses, as they only appear on the statement – this is truly awful. There's even one charge I'm still unclear about, but it's too late to investigate further. So, when staying at this hotel, you absolutely need to keep a close eye on your bill! This whole ordeal even affected my subsequent vacation, as I spent every day trying to sort this out!
Hotel near Brisbane CBD,Brisbane67.2% of visitors choose this area
JJM.GOH2026.06.05
All I could say was this place was wonderful. It was a short 2-night stay, and we really enjoyed how the accommodation is so convenient, centrally-located to all the things and places we wanted to go.
We loved the large living space for our unpacking and packing. We spent a lot of time together in the living space which was what we liked about traveling as a group.
Bathroom was clean and the shampoo bath soap and conditioner smells amazing:)
Check in was fast and front desk was very helpful when we needed the borrow the phone for local calls and also borrowing the umbrellas.
Had a great time !
Hotel near Brisbane CBD,Spring Hill67.2% of visitors choose this area
GGuest User2026.05.31
The location is actually pretty good, and the front desk staff were very responsive. There's also parking available. If you're craving instant noodles late at night, there's a Korean supermarket about a five-minute walk away, and a public microwave downstairs.
Hotel near Brisbane CBD,Brisbane67.2% of visitors choose this area
AAnonymous User2026.04.14
The environment is excellent. Hyatt Regency Brisbane boasts an unbeatable location right on Queen Street Mall. The rooms are modern, minimalist, and spotlessly clean, and the rooftop pool bar has an incredible atmosphere, making it the perfect spot in the city to catch the sunset. The service is professional and efficient. It's a highly cost-effective choice, whether you're traveling for business or leisure.
Hotel near Brisbane CBD,Spring Hill67.2% of visitors choose this area
GGuest User2026.06.16
This hotel is nestled in the mountains, offering stunning views and convenient access. The front desk staff were incredibly welcoming and helpful, which was a big plus.
Hotel near Brisbane CBD,Brisbane67.2% of visitors choose this area
JJoannaYan****2026.01.18
The location is fantastic, right at the end of the main shopping street. You can literally just walk downstairs and you're there. We were able to walk to several attractions from the hotel. The front desk for check-in is shared by two hotels, which wasn't very clearly indicated, and I was quite anxious while waiting in line. It's a pretty big hotel with lots of guests, and no matter which building you're in, there's always an elevator out of order. It seems like they always have to have one of the three elevators shut down for maintenance.
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
Hotel near Brisbane CBD,Brisbane67.2% of visitors choose this area
GGuest User2026.03.20
Every aspect of this stay from check-in to Check -out was fantastic. The staff were very helpful especially the manager Joe, as he gave us a tour of the hotel and a room change as each room is very individual and has a variety of views of the city. We would highly recommend this hotel for its location to explore beautiful Brisbane.
Amazing
98 reviews
9.4/10
Price from
MYR 768
per night
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AAnonymous User⭐⭐⭐⭐⭐ 4.8/5
The Swiss-Belhotel is my go-to place to stay. The beds are incredibly comfortable and guarantee a great night’s sleep. The staff are always friendly, welcoming, and genuinely helpful, often going above and beyond to assist.
The hotel is clean, well-priced, and conveniently located close to the CBD, public transport, pubs, and restaurants. Consistently great service and excellent value every time I stay
CCrouching Koala Hidden EmuStayed at the Wyndham in Surfers Paradise for a family weekend away and overall it was a solid choice. As Gold Coast locals we didn’t really need the constant upsell on tours and activities, but I can see how interstate or overseas visitors would find that useful.
The location is the real strength here — easy walking distance to Cavill Avenue, directly opposite Q1, and the observation deck nearby was great for the family. Very convenient without needing to constantly drive around Surfers.
Our king-sized room was spacious, comfortable and worked well travelling with a young family. The hotel itself felt clean and well maintained.
One thing worth noting for visitors is that the Hamilton Street beach entrance is still showing the effects of Cyclone Alfred from 2024, so beach access in that immediate area is not quite back to normal yet. That’s obviously outside the hotel’s control, but useful for travellers planning beach days.
Overall, a good stay if you want a central Surfers Paradise base with plenty within walking distance.
GGuest UserI was pleasantly surprised to be able to check in directly at 9 AM, which was a great start to my stay. The staff even upgraded us to a sea-view room! So happy! The toiletries, like the body wash, were all from Origins and smelled lovely. The hotel is super modern, but the only downside is that the room lacked a main light and a desk. I wanted to get a little work done at night, but all I had was the faint glow from my screen.
GGuest UserI thought because of the price, it wouldnt be that great but we were so blown away. The view is gorgeous, the location is perfect and it’s so lovely while still cozy. Staff were great and the amenities were a great way to spend an evening, 10/10 recommend!!
GGuest UserPublic transportation isn't very convenient, especially at night when returning to the hotel. Buses often run late, requiring a long, hilly hike. Daytime buses are available, but they're not very frequent. It's quite a distance up a hill from the central area, and quite far. The shower in the bathroom makes a strange mechanical noise when you turn it on, but having two sinks is a plus. The bed in the room had some black spots, but it was quite large. It's just a low floor, with no view or privacy from the window. The second floor faces a busy garage. The next morning, my credit card was inexplicably charged over $270, in addition to the $100 deposit. I emailed the manager, but there was no explanation, just an apology and a refund. It was very confusing.
GGuest UserFirst, our request for a high floor was kindly accommodated—we were given room 11825 on the 18th floor, which features panoramic ocean views and elegant interiors. Many thanks to your team for that. In fact, my wife has a special request: could we please have this same room every time we stay at Dorsett?
Second, the thoughtful gesture of a card, chocolate, and a bottle of wine for our special occasion truly showed how much effort your team puts into making guests feel valued.
Third, both my wife and our child absolutely loved the pool and jacuzzi at Star Grand. So overall, our stay was amazing, to say the least.
But none of this would be possible without first acknowledging your wonderful hotel staff. You probably see hundreds of guests each day, yet you still take a personalized approach—staying in touch with each guest and understanding their individual needs. Honestly, I hope other hotels will follow your example and make this the gold standard for excellence in customer service. Our last two hotel bookings through Trip.com were disappointing, but fortunately, your hotel never lets us down.
The gold-accented interiors are striking and have become a signature look of your hotel. We’ll remember them just as fondly as we remember landing at Singapore Changi Airport. We recently bought a new house and have been decorating with gold-colored furniture from Koala Living. After staying with you, we’ve realized that our inspiration was inadvertently drawn from your hotel rooms.
We come to Dorsett every year and have never been disappointed. We look forward to returning again soon.
JJoannaYan****The location is fantastic, right at the end of the main shopping street. You can literally just walk downstairs and you're there. We were able to walk to several attractions from the hotel. The front desk for check-in is shared by two hotels, which wasn't very clearly indicated, and I was quite anxious while waiting in line. It's a pretty big hotel with lots of guests, and no matter which building you're in, there's always an elevator out of order. It seems like they always have to have one of the three elevators shut down for maintenance.
Hotel near Brisbane Central Business District, Brisbane
Price per night from:MYR 425
8.6/10
Very Good
GGuest UserWe had an incredible stay at Meriton Suites Surfers Paradise. We checked in early at 1pm, the check in was seamless. Clean and spacious room, beautiful sea view from our room made us wonderful experience. Location was perfect. We got slippers in 5 minutes after i requested that was quick.
GGuest UserThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
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