Hotel environment is clean and staff is friendly. Room is clean and tidy. View facing opposite mall is good. Breakfast is good. Lose my access card and the staff response is fast and deactivated the missing card. Then make a new one for me.
I think i booked deluxe room, during holidays. i didnt get room with nature /garden view. The hallway was so loud i can hear the people walking and fixing on next door.
Its beautiful hotel but it requires a lot of fixing, the gym, the wellness spa which tagaytay /batangas are knowned . The roofdeck jacuzzi is not fixed, white walls turned into yellow . But i still love the vibe. I love nature , gardens.
Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
It was a great stay; to make it short, the room or reservation served its purpose, we were there in Manila for a family event. If I had anything bad to say, their pool had cat poop in it, please clean it. I understand why the cleaners might not see it, it's in the middle of the people and it settled on the floor. :(
We had a great stay at Hotel Casiana! The staff were very friendly and accommodating and the room was clean, comfortable, and relaxing. Everything was smooth and enjoyable. Highly recommended!
The food was delicious with a great variety, and everything was well prepared. The staff were incredibly accommodating, friendly, and always willing to help, which really made the experience even better. The amenities were excellent, well maintained, and added a lot of comfort to the stay. Overall, it was a very pleasant experience and I would happily recommend this hotel to anyone looking for a relaxing and enjoyable stay.
The breakfast selection was quite limited. The location is a little out of the way, but Sky Ranch is right next door. We didn't get a chance to try the restaurant by the entrance, though it looked fantastic. The views, however, were excellent.
We had a really nice stay overall. The amenities were clean, complete, and well-maintained, which made our experience comfortable and relaxing. The staff were accommodating and the place had a pleasant atmosphere. I just hope that next time there will be Netflix available in the rooms for added entertainment, and maybe more affordable room options with a balcony to enjoy the view. That would definitely make the stay even more perfect.
We had a great stay at Monaco Hotel Taytay. The staff were very accommodating and polite, providing great service from check-in to check-out. The rooms were clean and well-sanitized, which made our stay comfortable and worry-free.
The amenities were well-maintained, the pool was clean and we had it all to ourselves during our visit, which was a nice bonus. The gym is okay, though it only has minimal equipment (just one treadmill, for example).
Breakfast selection is limited but everything tasted good and was freshly prepared.
Overall, excellent value for money, especially considering the affordable rate we got. Would definitely recommend this for a short and comfortable stay in Taytay.
Smart tv enables YouTube, breakfast variety is to be improved, ctrip rate is less competitive. Good service rendered.
Very Good
59 reviews
8.4/10
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GGuest Userthey prepared a greeting for my parents’ anniversary. ty! some confusion in the room booked tho, added few hundreds for the deluxe room king bed or 2 twin beds because it looks new but only the premier deluxe is new. enjoyed playing pickleball. playroom enjoyed by kids but only til 7pm. could add TV there also for movie nights. annoying calls prior to checkout should be stopped. great view. overall good stay
GGuest UserAmazing location and environment but: parking lot was full ( way too small) and we had to park far away and go by shuttle to the lobby. Also the breakfast area in the hotel is too small, we needed to walk to the next building. convenience store or supermarket nearby. The drain in the shower is too small and water raises and runs into the bathroom. The room is large but the furnituring is incomplete ( no second bed cabinet, no hanger, no rack for the luggage ). The staff was constantly stressed and overwhelmed by the high number of guests at the weekend. Nevertheless the stay was fine as the garden and the food was great.
GGuest UserWe had a great stay at Hotel Casiana! The staff were very friendly and accommodating and the room was clean, comfortable, and relaxing. Everything was smooth and enjoyable. Highly recommended!
GGuest User1N2D Stay for Couple - July 2025
Loved everything and will absolutely book again. Our room was upgraded for free and had an outdoor tub. The room was huge and had a lot of sitting areas. Bed was king size and comfortable and clean. Smart TV can connect to YouTube but you need to sign in to your own Netflix account. Bathroom was huge. I think the room needs more hangers, complementary shampoo, reusable room slippers, scented candle/diffuser and it would be just perfect. Wifi was also fast. Breakfast buffet at pesce was cleansing and delicious for us. Loved walking around the farm, swimming at the pools, and the other services plus, the staff of the farm are very friendly and helpful. Had dinner at the Upperdeck and food was also good and yummy and it felt romantic because a guitarist and a singer serandes us.
NNormz01Booked a stay in Lake Hotel to attend a wedding near the area. Front desk staff was kind enough to allow us to check in an hour earlier to be able to prepare ahead. Good job on this. The room could use some cleaning as the bathroom had hard water stains all over. Hot shower worked perfectly. Our only issue was the noise. We were checked in at room 102 and it seems that the noise seem to echo from the hall and could be heard quite well in the room. We could hear the staff talking. There was also guests that checked in at 1am and we could hear all their conversations with the staff which kept us up at that time. Hotel had a good view of taal. Staff were friendly. Would probably consider other hotels should I opt to stay again in Tagaytay.
AAnonymous UserWe had a really nice stay overall. The amenities were clean, complete, and well-maintained, which made our experience comfortable and relaxing. The staff were accommodating and the place had a pleasant atmosphere. I just hope that next time there will be Netflix available in the rooms for added entertainment, and maybe more affordable room options with a balcony to enjoy the view. That would definitely make the stay even more perfect.
AAnonymous UserTaal Vista is a good place to stay when you’re in Tagaytay. There’s nothing more relaxing than getting an unobstructed view of Taal lake while having breakfast. Speaking of breakfast, Taal Vista offers a variety of food such as Filipino staples, salad, and bread, among others, which I really enjoyed. The rooms are not new but are clean well-maintained nonetheless (kudos to their cleaners who clean the rooms everyday!). If you’re after a serene place, this is the place to go. But if you want newer facilities, then you might want to consider looking for another hotel.
NNelson21Hotel environment is clean and staff is friendly. Room is clean and tidy. View facing opposite mall is good. Breakfast is good. Lose my access card and the staff response is fast and deactivated the missing card. Then make a new one for me.
GGuest UserThis is our second room. It’s quite smaller than our first room but still the same service we received. On our second day, we went swimming. But the only con was the pool area is in different location and the pool is not heated. After 6pm,no more hotel driver available. So we dont have a choice but to ride in a tricycle just to get there. But then, there is a staff who assisted us and gave us fresh towels. I just hope that they will have a driver until 9pm. Because they said that the pool use is until 9pm. But then, we enjoyed our experience and surely would comeback here.
MMityelmGood for couples. Nice view and very accessible sa mga amenities like coffee shops, supermarket, 7-11, etc. Free parking on premises and easy check in. The best yung breakfast buffet nila, clean and maraming options. Nakakatakot lang yung elevator kase medjo maingay and yung balcony sa place namin, yung isang tiles naka angat pero overall, worth the experience pa dn tlga. If I get the chance to come back, I'll definitely return.
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