I had mixed feelings about this hotel:
-Very spacious room/suite and comfortable bed.
-Nice places to hang out in the hotel with nice views.
-Staff was very friendly
But:
-Poor isolation. We got awaken by loud music from neighbors’ tv at 6 AM. We heard everything as if the speakers were in our room.
-Disappointing breakfast (only toast and fruits).
Overall good experience, but could be better for a 4-star hotel.
In the rainforest, the environment is not bad, but of course there are many mosquitoes... The food is average, it is not surprising, and it is not unpleasant. I think the service is quite average, not very active and will disturb the rest more often, the sound insulation is not good, most of the night Or I was woken up several times in the early morning, and the last thing I liked is to imprison several dolphins in a small swimming pool... In short, it is a very commercial and impersonal hotel
This is the best value in Playa Del Carmen. The best bang for the buck especially if you’re booking on this app. Good food. Steak restaurant is great too. Everything is clean and modern although not the newest hotel. This is our go to hotel. Only complaint is they stopped including the premium tequila (Don Julio) in the all inclusive
The room was not bad, the pool was the highlight, but the food was relatively simple, the resort points for $250 were very limited, and the spa could be used, and tax and tipping were paid.
Hotel near Zona Hotelera,Cancun42.9% of visitors choose this area
GGuest User2024.05.01
You know it was just gorgeous! The staff are nice when you re checking in. They will give u welcoming drinks which are tasty. The view is inevitable so I highly recommend you to book this. We all had a wonderful night together.
The Five Oceanfront was a pleasant surprise for my wife and me. We typically stay at larger all-inclusive resorts and specifically wanted to try a smaller one. My wife found this by Googling the top resorts in the area, and their larger resort in Playa was on the list, and she found this one by visiting the larger resort’s website. I don’t write many reviews, but when I do, they are detailed; I am particular about a lot of things and appreciate when others write with the same level of detail. We booked a trip for February, but a non-COVID illness forced us to delay the trip. The staff easily accommodated our request to push the trip out 3 weeks with no additional charges. Our visit was 3/18-3/25/21. We were greeted by a modern and stylish entrance. The resort is at the end of the road, with an undeveloped resort property next door. The “front desk” is a large wood table that, from our balcony, looks like the state of Texas, and is similarly large. “Live edge” wood tables are all over the place and in our room. We were on an all-inclusive package (optional at this resort and apparently, is available on a day-by-day basis), and our bracelets were colored string with a logoed wood tile (think Scrabble tile) with an RFID chip on the back for access to our floor and room. That was a nice touch compared to resorts that have plastic color-coded bracelets. The package included a chilled bottle of sparkling wine and a plate of fruit and chocolates in the fridge. 3 of each of these were stocked in the fridge each day: 3 kinds of soda, Sparling water, Heineken and Dos Equis beers. Still bottled water was also in the fridge (think glass coke bottles with water). We reserved a one-bedroom suite. The room was fitted out with a 5-cup drip coffee maker, a 2-burner cooktop, a combo microwave/toaster, and full-size fridge/freezer combo. A 65” (?) Samsung TV was in the family room and also in the bedroom. Unfortunately, the hotel software controlled the TV and changing inputs or using apps was not possible. That would have been nice for the couple of evenings we were in the room early. The living area had modern furniture, exactly as pictured on the website. Our balcony had two cushioned chaise lounges and a two-person jetted tub. The bathroom had double sinks, and a walk-in shower that had the best rainfall shower head we’ve ever had. Many places try, and most fail in providing nice fixtures and decent water pressure. Robes and disposable slippers were also provided. Plenty of room to unpack 2 full-size suitcases and store them out of the way. The sliding doors between the bedroom and living space were quiet to operate, heavy, and thick. This provided a good barrier for me to rise early and get some work done before my wife. I didn’t test the speed of the included Wi-Fi but it was plenty fast for the large files I access online for work. The wi-fi worked seamlessly anywhere on premise and out into the ocean (I only know this because I was receiving texts o
Hotel near Avenida Kukulkan,Cancun14.3% of visitors choose this area
GGuest User2024.12.26
The facilities, staff service, etc. are all the best. In particular, the sea in front of the resort is fantastic. There is a facility to rinse with water after playing in the pool or at the beach, and I think the consideration of turning on hot water is the basic mind of the hotel. The various daily events were also good. I will leave with good memories.
Hotel near Avenida Kukulkan,Cancun14.3% of visitors choose this area
GGuest User2025.01.17
I think it's the best choice for a honeymoon...
The atmosphere feels like a Western old couple coming to rest,
and there are only 2 Korean couples including my wife and I!!
Everyone here is kind and doesn't ask for tips!
And especially the Korean concierge, Jeha, just carries it hard,,
I had some trouble with the taxi, but he helped me right away and made it so that I could take care of it when I got to Koreaㅠ ㅠ
Even without asking, he packed a lunch for me because the airport food was bad and expensive, and he was just the best.. .💗
We'll go again when our 10th anniversary comes!
Amazing
111 reviews
9.4/10
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9.4/10
Amazing
GGuest UserI think it's the best choice for a honeymoon...
The atmosphere feels like a Western old couple coming to rest,
and there are only 2 Korean couples including my wife and I!!
Everyone here is kind and doesn't ask for tips!
And especially the Korean concierge, Jeha, just carries it hard,,
I had some trouble with the taxi, but he helped me right away and made it so that I could take care of it when I got to Koreaㅠ ㅠ
Even without asking, he packed a lunch for me because the airport food was bad and expensive, and he was just the best.. .💗
We'll go again when our 10th anniversary comes!
GGuest UserYou know it was just gorgeous! The staff are nice when you re checking in. They will give u welcoming drinks which are tasty. The view is inevitable so I highly recommend you to book this. We all had a wonderful night together.
GGuest UserI had mixed feelings about this hotel:
-Very spacious room/suite and comfortable bed.
-Nice places to hang out in the hotel with nice views.
-Staff was very friendly
But:
-Poor isolation. We got awaken by loud music from neighbors’ tv at 6 AM. We heard everything as if the speakers were in our room.
-Disappointing breakfast (only toast and fruits).
Overall good experience, but could be better for a 4-star hotel.
GGuest UserThe facilities, staff service, etc. are all the best. In particular, the sea in front of the resort is fantastic. There is a facility to rinse with water after playing in the pool or at the beach, and I think the consideration of turning on hot water is the basic mind of the hotel. The various daily events were also good. I will leave with good memories.
QQINGPINGEverything is great, and I will come here again! We had fun in the water park and regretted that couldn't have more time to play in it. The tours recommended by the hotel staff are also very good, and our children like them very much.
GGuest UserThe Five Oceanfront was a pleasant surprise for my wife and me. We typically stay at larger all-inclusive resorts and specifically wanted to try a smaller one. My wife found this by Googling the top resorts in the area, and their larger resort in Playa was on the list, and she found this one by visiting the larger resort’s website. I don’t write many reviews, but when I do, they are detailed; I am particular about a lot of things and appreciate when others write with the same level of detail. We booked a trip for February, but a non-COVID illness forced us to delay the trip. The staff easily accommodated our request to push the trip out 3 weeks with no additional charges. Our visit was 3/18-3/25/21. We were greeted by a modern and stylish entrance. The resort is at the end of the road, with an undeveloped resort property next door. The “front desk” is a large wood table that, from our balcony, looks like the state of Texas, and is similarly large. “Live edge” wood tables are all over the place and in our room. We were on an all-inclusive package (optional at this resort and apparently, is available on a day-by-day basis), and our bracelets were colored string with a logoed wood tile (think Scrabble tile) with an RFID chip on the back for access to our floor and room. That was a nice touch compared to resorts that have plastic color-coded bracelets. The package included a chilled bottle of sparkling wine and a plate of fruit and chocolates in the fridge. 3 of each of these were stocked in the fridge each day: 3 kinds of soda, Sparling water, Heineken and Dos Equis beers. Still bottled water was also in the fridge (think glass coke bottles with water). We reserved a one-bedroom suite. The room was fitted out with a 5-cup drip coffee maker, a 2-burner cooktop, a combo microwave/toaster, and full-size fridge/freezer combo. A 65” (?) Samsung TV was in the family room and also in the bedroom. Unfortunately, the hotel software controlled the TV and changing inputs or using apps was not possible. That would have been nice for the couple of evenings we were in the room early. The living area had modern furniture, exactly as pictured on the website. Our balcony had two cushioned chaise lounges and a two-person jetted tub. The bathroom had double sinks, and a walk-in shower that had the best rainfall shower head we’ve ever had. Many places try, and most fail in providing nice fixtures and decent water pressure. Robes and disposable slippers were also provided. Plenty of room to unpack 2 full-size suitcases and store them out of the way. The sliding doors between the bedroom and living space were quiet to operate, heavy, and thick. This provided a good barrier for me to rise early and get some work done before my wife. I didn’t test the speed of the included Wi-Fi but it was plenty fast for the large files I access online for work. The wi-fi worked seamlessly anywhere on premise and out into the ocean (I only know this because I was receiving texts o
GGuest UserInstalaciones buenas, bien la comida y servicio en restaurantes y limpieza.
2 puntos negativos. 1) Te acosan a la entrada y salida para venderte un tiempo compartido disfrazado con otro nombre, haciendo mencion ellos que es programa vacacional 2) El área de la playa en época de bodas no te permite disfrutar, ya que los fotógrafos se apropian del lugar sin siquiera pedir permiso, situación que se reportó y pues no hace nada el hotel.
CChloeIn the rainforest, the environment is not bad, but of course there are many mosquitoes... The food is average, it is not surprising, and it is not unpleasant. I think the service is quite average, not very active and will disturb the rest more often, the sound insulation is not good, most of the night Or I was woken up several times in the early morning, and the last thing I liked is to imprison several dolphins in a small swimming pool... In short, it is a very commercial and impersonal hotel
GGuest UserThis is the best value in Playa Del Carmen. The best bang for the buck especially if you’re booking on this app. Good food. Steak restaurant is great too. Everything is clean and modern although not the newest hotel. This is our go to hotel. Only complaint is they stopped including the premium tequila (Don Julio) in the all inclusive