Home2 Suites by Hilton Atlanta Downtown Reviews

Very good!!!

I really really enjoyed my stay! This hotel is located in the action of downtown Atlanta! Customer service was awesome! And the breakfast was really delicious! I will highly recommend anyone visiting the downtown area to stay here!

Delicous breakfast.

All in all a good stay. 2 out of 3 nights we didn“t get the room we booked, but received a refund. The hotel is well located. Good american-style breakfast.

OUTSTANDING hotel staff. Every single person. Had interactions with 7-8 different staff members, all above and beyond in assistance, guidance, and personality. Rooms were super clean and very spacious. Plenty to walk to in the area, great location! 10/10 recommend.

The key card system was down when we arrived. We had to be escorted to our rooms to be let in everytime. I understand thay is nobodies fault, but it was incredibly inconvenient. The manager on site was wonderful during whole the situation, however. I did not get her name.

probably one of my worst stays ever! air conditioner kept shutting of during the night got up 3 times to turn back on 76 degrees all night zero sleep! housekeeping knocked at 8:00. coffee maker was missing pod insert so no coffee got downstairs to coffee and got last half cup from dispenser so I just wanted to leave so notified valet ($50) at 8:36, at 8:56 received notification no valets were available try again in 10 minutes finally got my car at 9:09. never again !!!

I’ve stayed in a lot of Hilton properties at this level (Hampton, Home 2, Tru) and this one was really surprisingly bad. The room smelled strongly of bleach, which I appreciate meant it was clean, but when your shoes are sliding in the residue, it’s a bit much. Unfortunately our room was relatively close to the elevators, one of which made screeching noises all night long and kept waking us. The same elevator had a panel dangling off the wall when we used it, which was later removed. The breakfast was almost nonexistent, with empty cases and frustrated people talking about the screeching elevator and their coworkers who were at “much better hotels”. Also the valet was $50…seriously? We won’t consider this one again. Hilton hotels are really pretty reliable all over the country but this one was a big miss.

We had a great time at this property! First I was skeptical, based on the reviews but I’m very glad we stayed her. The breakfast was really good and the staff were great. Especially, the Manager, I believe his name is Greg, (bald older white man)- the room was just like it was pictured. Special tip - we were able to find street parking around the hotel or right in front of it and skipped out of paying the valet fee ( I believe it’s 50 a day🙃)

We were there for a race this weekend and it’s really hard to sleep because you could hear anything from the rooms. Also parking… we appreciated the valet! But it would have been nice to have something with a parking garage nearby… we had to pay $100 for parking for 2 nights. This was no way the hotel’s fault but there was an event going on up until 4am and loud music until 4am… the race started at 730am … we were exhausted:(

No good parking. But the overall, amazing. AMAZING customer service. Incredible breakfast too.

The people who work at this hotel may literally be the nicest group of people I have ever encountered at a hotel and I travel and stay in hotels all over six months out of the year for business.

When I arrived the suite I paid for which was a double and it was unavailable. Then I was was given two rooms and the heat did not work at all. Next day we waited for manager and she never arrived. The morning shift worker who’s name is Trey tried his best to accommodate us!! He was able to get us a double suite with working heat that day. We did have to wait until the room was clean. So we had not slept or showered that night because it was so cold. So thank you again Trey for doing your best to give customer service.

place looked like hell, room smelled bad, door was unattended and the neighborhood very sketcky. there should be a security guard at the door, especially at night