Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 18, 2025
Xiaogongzhudemama
I can't recommend this Shangri-La enough! The hotel is directly opposite the Sheikh Zayed Grand Mosque 🕌. The evening sunset, with the mosque visible across the water, creates an absolutely breathtaking view! While I've witnessed countless sunsets in many places, this one still managed to leave a truly profound impression on me! We were traveling as a family and had booked two rooms. One room had a good view, but the other was unfortunately facing a rocky, undeveloped area. After discussing this with the front desk, the staff member, while not overtly warm, was responsive to our questions. The issue was then escalated to a manager who swiftly offered a satisfactory solution: an upgrade to a suite! The view and spaciousness of the suite were truly unbeatable! Considering the price we paid through Ctrip, it offered incredible value for money.
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Price per night from:PLN 543
Posted on Jan 28, 2026
Mihuamimu
The location is absolutely excellent. It's right next to the large Al Wahda Mall, and there's a Lulu Hypermarket conveniently located downstairs, so you can find anything you need and dining options are plentiful. I booked a rate including breakfast, and it was incredibly rich and varied, with Chinese, Western, Indian, Pakistani, and Arabic options, all with Chinese names on the menu! The room was spacious, cleaned promptly, very tidy, and had a great view. I would definitely choose this place again if I have the chance.
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Price per night from:PLN 443
Posted on Feb 21, 2026
Guest User
The room cleaning frequency isn't quite up to Dubai hotel standards. At mealtime, my friend joined us. Our room included two meals, while my friend's room only included breakfast. We wanted the free meals to be served as free, and the paid meals to be paid for normally. However, the Asian hostess who seated us showed an impatient expression before we even spoke, and immediately assumed we had exceeded the guest limit. That felt a bit offensive.
However, the hotel's pool, food, and kids' club (the staff even joined in the exercises!) were all pretty good.
The toilet in our room had a completely enclosed wooden door, which made the kids scared to use it alone, so an adult had to go with them every time.
We didn't take their shuttle bus to the theme park because it showed a 30-minute wait and another 30 minutes to get there. We just took a taxi instead, which wasn't too far, about 15 minutes by taxi. The taxi fare was a bit expensive, but the kids couldn't wait any longer.
The chocolate at this hotel is amazing!
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Price per night from:PLN 849
Posted on Oct 7, 2025
Chun Myung Kim
Really spacious room, lots of closet space, and huge bathroom. Amenities wise, it was really upsetting that the adult-only pool was too full so we got rejected and had to use the family pool. And next to the family pool, there was a really loud construction happening so it wasn't a relaxing time by the pool.
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Price per night from:PLN 1,160
Posted on Jan 28, 2026|Premium King Non-Smoking, 1 King, Balcony, Full Golf Course View
Eva G.We stayed at VOGO Abu Dhabi Golf Resort & Spa (formerly Westin) from January 1–2 for New Year’s, and it was honestly an amazing way to start the year.
Special thanks to Yousef from reception, who was incredibly helpful and attentive. He assisted my kid in getting another room key and made sure he could go back up safely while he was playing outside, small gesture, big peace of mind, especially for parents.
Breakfast was very good with a wide variety of selections, the bed was super comfy, and everything was impressively clean, even the outdoor balcony seats. We were also given a great room with a beautiful golf course view, which made the stay even more relaxing.
My mom truly enjoyed the experience as well. Overall, it’s a calm, comfortable, and well-managed hotel, and definitely a great choice for families in Abu Dhabi. A lovely New Year stay and we’d happily come back!
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Price per night from:PLN 345
Posted on Jun 6, 2026
dxbinmyheartI booked a package that explicitly advertised a room upgrade opportunity. When I noticed that no upgrade had been provided, I asked about it at the front desk. I was immediately told that upgrades were “subject to availability” and it is unavailable...
After I pointed out that Abu Dhabi hotels are nowhere near full at the moment, she still said it is nearly full because it's weekend. Well lets check out the 'full occupancy' photos i attached.... :)
Only after I firmly pushed back did she reluctantly offer an alternative, a garden-view room. Since I wasn't interested in a garden view, I requested what should have been my original category preference: an unblocked city view. The alternative she eventually offered was a higher-floor, but with a twin room with even more side-facing view. Having no better option, I accepted it and ended up spending my honeymoon in a twin-bed room.
If the hotel is unwilling to provide upgrades, then it should stop promoting packages that create expectations in the first place.
There were several other shortcomings on the part of the front desk and the guest relations, but I will leave them out of this review.
What ultimately saved this stay and turned it into a memorable experience were Umar, who warmly introduced us to the room, and John from the Butler Department, whose kindness and genuine care left a lasting impression.
These two gentlemen genuinely understand what true hospitality means and are among the brightest representatives of Emirates Palace. The hotel management should recognize and take good care of them, because they are the people who make guests want to return.
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Price per night from:PLN 1,023
Posted on Jul 6, 2025|Premium Room With City View
Guest UserBeautiful internally the hotel comprises of different ample sitting areas and small cafes scattered around the hotel. The bath had a crack in it and the shower wasn't great.
The staff all around the hotel were great and courteous. The resort is great but a bit far from the hotel and to walk in the sim is difficult, i think an overpass would be better and convenient. Ps the Zipline activity is never available when I have tried to book it the last year or so. Lazy river is really lazy so keep that in mind lol. Generally it's an okay resort could do with an update to trip.com advertising with new pictures etc.
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Price per night from:PLN 333
Posted on Apr 6, 2025
tomptchung1947
Hotel front desk staff are very friendly and helpful. We have been delay over 6 hours arrived Dubai international airport because of cyclones. We got the rental van drive 2 hours direct the hotel to catch up lost time, lucky we arrive hotel and check-in and just enough time to catch the breakfast before they close for the day. The food are very nice and good with many choice to choose. The room are very nice and clean.
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Price per night from:PLN 202
Posted on Feb 25, 2026
Hera SzSwimming pool is heated which is fantastic to enjoy in the evening . Breakfast is amazing which huge variety of options such as western , Asian and Indian food. Sauna and gym are really good and very pleasant stay in Abu Dhabi.
Front desk gentleman who checked us is was amazing , very helpful and kind .
If you plan to use public transportation to Ferrari World and Warner Bros , take bus 102 or 184 but… buses are so crowded anytime . There is a shuttle bus to Yas Marina but it only pick the people at11:00 am which means arriving in the park afternoon and it will be crowded . Arrive earlier to the parks because rides can take up to 2 hours such as Formula Rossa .
Best to stay in Abu Dhabi first and then go to dubai .
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Price per night from:PLN 206
Posted on Feb 15, 2026
Leny Ningui
The hotel is located in a very convenient area,up on my arrival is was received very professionally,the valet gentleman guided me to reception ,the gentleman that assisted me at reception was very professional and knew exactly what he was doing ,my booking confirmation didn't take long ,the valet assistant escorted me to my room .
To be honest ,the room was not properly cleaned as it still had dirty dustbins in the room and toilet,didn't seem like the beddings was changed as I was scratching the whole night and since I booked for only one night ,I really didn't have the energy to call housekeeping to change my bedding,the room had carpet and it didn't look like the carpet is regularly clean,the room had an unpleasant smell
The bathroom towels were dirty and unchanged so I opted not to use them , the bathroom floor was filthy as well.
The air conditioning kept blowing dirty air so I opted to switch it off to avoid getting sick , don't know if the air conditioning is regularly cleaned or maintained.
Since my car was parked at valet and I want to drive out so I went to reception gave my vehicle ticket for the valet assistant to bring my car ,at that moment there were many people checking in , instead of him bring my car out ,he insisted that I go get my vehicle in the basement,I told him I don't even know we're the basement is but he was aggressive and said it's easy in a loud voice,just go to the basement you will see your car,that was very strange however I continued to do that,that was very unprofessional from the valet assistant.
I realized that this valet assistantent was different to the assistant that initially assisted me up on my arrival .
It's strange to have one person determine the Review of the hotel but I also have to be honest to avoid this from happening nxt time.
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Price per night from:PLN 203