Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 5, 2026|Deluxe Two Double Room
Anastasia.TThe rooms were clean, but very small with low ceilings. Upon arrival, there was only one small carton of milk in the fridge, perhaps because the room was prepared earlier, for which I'm very grateful to the front desk staff. A big plus is the hotel pool, which has a sandy entrance on one side. However, the pool is shallow, so adults need to be careful not to scrape their feet on the rough bottom. Late check-out is available for an extra fee, which is very convenient if you're traveling with children and have a late flight. The airport is just 10 minutes away. Cairns Aquarium is nearby, and there's a large shopping center three blocks away. The promenade is two blocks away. Overall, it's good value for money, but don't expect perfect cleanliness or service.
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Price per night from:€ 171
Posted on Jun 19, 2026
Anonymous UserExcellent hotel in a great location. The room was clean and comfortable, and the staff were very friendly. The warm chocolate cookie at check-in was delicious and a lovely welcome after our flight. Convenient for the Esplanade, restaurants and tours. We really enjoyed our stay and would happily return.
We also enjoyed the beautiful views, relaxing atmosphere and convenient facilities. Everything made our trip more enjoyable. We would definitely stay here again and highly recommend this hotel to anyone visiting Cairns.
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Price per night from:€ 107
Posted on Dec 14, 2025|Standard Queen and Single Room
J小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
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Price per night from:€ 139
Posted on Jun 12, 2026|Standard Queen Room
Guest UserThe room was spacious and well-equipped with a microwave, cutlery, and a fridge. It's super close to both the ferry terminal and Cairns train station. There's a breakfast spot right opposite the hotel and a supermarket nearby, perfect for grabbing bread to heat up in the microwave. The front desk staff were really helpful, even assisting us with booking a taxi. The laundry facilities were fantastic, with large washing machines and dryers. Just a heads-up, the hotel doesn't provide slippers or toothbrushes, so remember to bring your own!
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Price per night from:€ 133
Posted on Apr 7, 2026|Resort Room
Guest User
Nice resort, ideal for families or those who want a quieter spot away from the centre. Easy to get to centre by bus or uber. Lots of tour operators will pick up from resort for their activities.
Clean rooms with daily housekeeping. Fridge and kettle in room.
Bar and simple food available all week. Pizza restaurant Friday til Sunday.
3 nice pools. Very chilled out atmosphere.
Would recommend
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Price per night from:€ 117
Posted on Aug 17, 2026|Superior King Balcony Suite
Great stay perhaps room a bit datedThe perfect location, close to marina, casino And most of the city amenities.restaurant available on site for breakfast which is a good buffet style. I booked the balcony king suite . And although it was nice , it was dated , the shower over the bath was a pain ! The mixer shower/bath was not working so both were working at once !
Room was serviced everyday and was beautifully done. Pool was nice
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Price per night from:€ 134
Posted on Aug 13, 2026|Bed In 4 Beds Female Dormitory (Clubside)
Guest UserThe staff were incredibly friendly. Also, I felt very secure and at ease knowing that a card key was required to enter both the hotel entrance and the rooms, which is a great security feature. The $10 dinner at the attached pub, which was pizza when I went, had a crispy crust and was absolutely delicious – I was extremely satisfied.
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Price per night from:€ 20
Posted on Aug 6, 2026|Family Room with 1 Queen Bed and 2 Single Beds
Guest UserI expected much better from a hotel carrying the Ramada name.
We arrived just after midnight, exactly as we had advised the hotel in advance. To our surprise, the entrance gates were locked. There was a phone number on the gate to call for assistance, but despite repeated calls, nobody answered. We could see reception from outside, and could clearly hear the phone ringing, but there was no one there to help.
After standing on the roadside for around 15 minutes with two tired children in the middle of the night, I ended up climbing over the locked fence just to unlock the gate from the inside so my family could enter.
Once inside, we rang the reception bell several times before anyone appeared. Around 20 minutes later, the receptionist (a gentleman with long hair) eventually arrived. Rather than apologising for leaving a family locked outside at midnight, he simply said he had been ”dealing with something”, that there were ”100 guests and just him”, and told us, ”you need patience.” Those are his exact words.
I appreciate that staff can be busy, but this was a complete failure of customer service. An apology would have gone a long way. Instead, we were met with rudeness and a dismissive attitude. It was one of the worst customer service experiences I have encountered.
The hotel itself was also disappointing. The photos on the website appear to be either very old or heavily enhanced. The grounds look nothing like the promotional images—there are no palm trees as shown, and the swimming pool sits right beside the car park, giving it a very different feel from what is advertised.
The one major positive is the location. It's within easy walking distance of the city centre, which was extremely convenient.
Unfortunately, because of the poor customer service on arrival and the misleading impression created by the website photos, I would not choose to stay here again
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Price per night from:€ 83
Posted on Jul 21, 2024|Standard Room
califragile
The room facilities are relatively old and the lights are dim.
Slippers and toothbrushes are not provided. Shower gel and shampoo are of poor quality.
The room was on the first floor and there was noise. It should be the sound of the air conditioner engine or other machinery.
The breakfast is simple and does not provide the delicacies of various countries. It only has bread, fruits and some drinks.
A separate deposit of 50 AUD is required upon check-in, or 100 AUD in cash.
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Price per night from:€ 105
Posted on Feb 7, 2020
李
The only regrettable hotel in Australia and New Zealand.
Let me talk about the advantages firstly: it is close to the beach, only a few minutes walk, you can walk, no beach, and the sea water is cloudy. Walk to the city center for about half an hour and there are buses.
Besides the disadvantages: the hotel is old, the Wi-Fi signal is often not available, the room is crammed, the kitchen operation table is next to the bed, and you have to be very careful when washing. There was also a striking warning-1,000 fines for triggering a smoke alarm. The swimming pool downstairs was completely unused, with leaves and unknown objects floating in it.
The most frustrating thing is that the ants on the wall are all in the tea cup after returning for a while. At night I crawled into my neck!
Will not go again.
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Price per night from:€ 82