Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 17, 2026
Guest User
Pros:
Great location – less than a 5-minute walk to the night market, which was super convenient. The reception area is gorgeous and makes a great first impression. Toiletries were excellent – good quality and not locked away like in some other hotels, and they smelled really nice. The rainforest shower was a standout – absolutely loved it. The rooftop bar is a vibe, with $9 margaritas and tacos, which was a great bonus.
Cons:
The room had a musty smell, and there was no window to let in fresh air, which made it feel quite closed in. The sink trap also had a strong unpleasant smell, and the cushions in the room didn’t smell fresh either. We booked for 4 people, but housekeeping only provided 2 towels daily, so we had to request more every day. The pool is quite small, and the chlorine levels seemed very high – it irritated and burned our eyes, and we ended up having to visit a pharmacy.
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Price per night from:TWD 6,708
Posted on Jun 7, 2026
Guest UserAlthough the hotel has been open for a while, the rooms are well-maintained and don't look old or dated. It's only about a 5-minute walk to the Reef Fleet Terminal, which is really convenient for taking a cruise to the Great Barrier Reef – you can even sleep in a bit longer in the morning!
Since breakfast wasn't included with the room, we added it for two days when we checked in. It was around $40-something per person. I have to say, the breakfast was pretty mediocre, both in terms of variety and taste. Even the tables and chairs weren't as well-kept as the rooms; the chair I sat on was wobbly.
Overall, the hotel is pretty good. The location is convenient, and the rooms are comfortable. There's a decent Italian restaurant on the way to the terminal too.
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Price per night from:TWD 6,137
Posted on Mar 27, 2026|Superior City Mountain View Twin Room
XiaoxinI didn't expect to find such a great value hotel in Cairns! There were five of us, and we stayed for four days. The service was excellent, and the breakfast was incredibly rich and varied. The swimming pool downstairs was also fantastic, and they even had a hot tub. If I ever get the chance to visit again, I'd definitely choose this hotel.
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Price per night from:TWD 5,075
Posted on Jun 9, 2026
Asha92Cannot recommend Doubletree and it's staff enough. After spending several months in hotel accommodations throughout the cairns region, this hotel takes first place by a long shot.
From the warm cookie at check-in, to the stunning gardens and presentation, the room was spacious and very clean. Every staff member was friendly with truly standout customer service (a rarity nowadays)
The manager on duty Luse went above and beyond to assist us, we will be raving about her and her staff to everyone we know for a long time. Not a single fault, and we will most certainly be returning as soon as we can. Thank you to Luse and the staff for a memorable and standout experience, if I could select more than 5 stars I would.
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Price per night from:TWD 4,434
Posted on Jan 14, 2026|Two Double Beds Standard Sea View
Guest UserThis is a really nice hotel. You can see the sea right outside the door. The hotel is well-equipped and the swimming pool at night is very beautiful. I especially want to praise the service attitude of the hotel. The staff are all very friendly. Because my friend's birthday was coming and I didn't have time to prepare a cake, they specially provided a cake storage service, which was of great help to us. In addition, they kindly prepared umbrellas for us on rainy days. It's a hotel worth recommending!
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Price per night from:TWD 7,113
Posted on Jun 4, 2026|Deluxe King Room
HuahuaのshijiehenmeihaoOverall, I'm very satisfied.
Hygiene: I booked the hotel for a total of 4 nights. The first night, it wasn't a sea-view room, but the room was quite spacious, and the large bed was comfortable enough. However, I kept feeling like the pillows had an odor, perhaps due to foreigners' body odor. I eventually called service and had all four pillows replaced, which helped a bit and I was able to sleep. On the second day, I paid an additional 80 AUD to upgrade to a sea-view room. In the end, I really felt it was worth booking a sea-view room; the visual impact and experience are so important. Plus, perhaps because of the sunlight, the room felt fresh and smelled pleasant. You know what I mean, haha.
Location: The hotel is located in the heart of Cairns. Right outside, you'll find the ticket center for boat tours, making it super convenient to get your tickets and head straight to the pier. The night market and the Esplanade are just a short walk away. I was particularly surprised and impressed that the bus was free, haha.
Facilities: The hotel was very thoughtful and human-centric, providing four bath towels in the bathroom. These were perfect for taking with us when we went out on a boat trip!
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Price per night from:TWD 5,868
Posted on May 24, 2026
Guest User
Afternoon, as I'm a regular customer, my stay at your accommodation is very customer caring which is why I feel more comfortable there. It has everything I required, especially when I'm on a FIFO that it can be very tiring for me to drive home to Yarrabah especially when you're sitting in a plane for an hour & a half. So be sure & ready for another booking for another overnight cap with the usual another Sunday overnight stay followed by another 2 night (Friday, Saturday) again, great work Team Balaclava Hotel for making my stay very comfortable, yours sincerely Cornelius.
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Price per night from:TWD 3,208
Posted on Jul 27, 2026|Family Room with 1 Queen Bed and 2 Single Beds
DingxiangGreat location, within walking distance to the pier and surrounded by plenty of shops and restaurants. The room was spacious, and although the facilities were a bit dated, it was clean. Free parking was a huge plus.
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Price per night from:TWD 3,528
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:TWD 3,434
Posted on Feb 7, 2020
李
The only regrettable hotel in Australia and New Zealand.
Let me talk about the advantages firstly: it is close to the beach, only a few minutes walk, you can walk, no beach, and the sea water is cloudy. Walk to the city center for about half an hour and there are buses.
Besides the disadvantages: the hotel is old, the Wi-Fi signal is often not available, the room is crammed, the kitchen operation table is next to the bed, and you have to be very careful when washing. There was also a striking warning-1,000 fines for triggering a smoke alarm. The swimming pool downstairs was completely unused, with leaves and unknown objects floating in it.
The most frustrating thing is that the ants on the wall are all in the tea cup after returning for a while. At night I crawled into my neck!
Will not go again.
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Price per night from:TWD 3,349