The room was extremely small—just enough space for us and our luggage, which felt quite tight. The receptionist, while present, didn’t offer much help and didn’t meet a high standard of customer service, which made the experience even less pleasant.
I kindly asked if someone can help me bring my bags aince I was too exhausted and palpitating, the guy who's attending to me immediately said they are a polterless hotel. Fortunately the other bloke at reception kindly did it for me. I paid for shuttle service and guy is giving me a torn 20$ bill, I said I wont accept it. He then said thats the only one they have but I said, I don't care i still wont accept it. To cut it short, I just ordered a 20$ food and told him to use my change as payment. Also last year when I stayed at mantra, they did not take a security deposit, but this time they asked for 200$ security bond. I had a stomach ache the whole night, not sure if food or water. They dont even give out complimentary water and told me the water in the faucet is drinkable. I will not stay there again