Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
ZZuiyuchenThe front desk staff, especially the gentleman, was incredibly kind and helpful. He made storing our luggage very easy. He even came out to tell us we could wait inside for our Uber because it was cold outside at night. Plus, he spoke a little Mandarin, which was very friendly. The hotel service was excellent, the room was spacious, and the location was convenient, with a shuttle bus available. If I go back to Geneva, I would definitely book here again; it was a fantastic experience.
GGuest UserThe hotel boasts an excellent location. It's just a few minutes' flat walk from the train station, and the lake is also easily reachable within about 10 minutes on foot.
There are two 4-star Manotel hotels side-by-side. One appears more contemporary. I booked this one, expecting a more traditional or classic feel. To my surprise, only the lobby had a classic European style; the rooms were very modern, likely recently renovated.
Despite being a hotel, the kitchen facilities are surprisingly comprehensive and impeccably clean.
We booked a triple room, which was a good size, featuring a large bed and a sofa bed. The duvet provided for the sofa bed was rather thin, but the main bed was incredibly comfortable. The room came with a good selection of amenities, including slippers, shower caps, cotton swabs, toiletries, and coffee capsules.
The bathroom heating was on, but we couldn't manage to turn off the air conditioning in the room. As we arrived past 11 PM and had an early departure the next morning, we decided to just make do and get some sleep.
Breakfast was quite impressive, offering a generous spread including smoked salmon, a variety of hot and cold meats, and golden kiwi fruit.
The lobby also features a piano for guests' use.
HHammalAmiriWe were quite disappointed in our stay at Hotel Eden, but first the positives;
Let us check in early
Priced competitively for Geneva
Negatives;
We felt the room did not match the photos on trip.com. A room with carpet and what looked like a terrace is in the pictures. We got a really old dated room without carpet and no balcony terrace.
The description of the hotel states amenities like dental kit, conditioner and there wasn’t anything. There wasn’t even any bottles of water in our room. The sliding door for the shower was broken.
The breakfast was really small and limited and of a very basic quality.
It was my girlfriend’s birthday and there was no mention or wish of a happy birthday.
This is only the second negative review I’ve left on trip.com out of 30+ hotel bookings in the last 1.5 years
GGuest UserWe arrived early at 9am and front desk staff is kind to allow check in upon checking there are rooms availabilty.
The location of the hotel is good. Just 2 tram stop away from Cornavin Station. Walk 3 mins to Butini tram station, which can assess almost all the places of interests In Geneve.
Rooms are clean and staffs are helpful and friendly.
Highly recommened.
GGuest UserThe location is pretty convenient, and it is a surprise that before checking in, a public traffic ticket will be sent via email. Btw, the self-check-in process is quick and simple. It's indeed a good experience! My friend likes the hotel's breakfast very much. Five stars!
GGuest UserThe room boasts a fantastic view. Getting here is incredibly convenient – it's just a few train stops from Geneva, and the hotel is right by the train station. Compared to staying in Geneva city center, this place offers excellent value for money. Plus, the room itself was very clean and well-maintained.
AAnonymous UserThis hotel boasts an **excellent location**, within walking distance of both Lake Geneva and the train station, making it perfect for travelers wanting to explore the city center efficiently. The rooms maintain the brand's usual cleanliness and comfort; although compact, they are well-equipped and the service is warm. The complimentary transport card was a pleasant surprise and greatly facilitated getting around the city. As a high-value option by the lake, the stay here was very smooth, making it an ideal choice for first-time visitors to Geneva.
CChuanma613The rooms are very good. The train arrived in Geneva at midnight, and the taxi drove to Geneva in just over ten minutes. Even if you arrive late at night, the front desk staff is very welcoming. You need to pay to sit in the area on the first floor. The bathroom on the first floor is great!
GGuest UserThe room was clean, the beds/mattresses were good. The location was good, though occasionally noisy. The breakfast was poor: the fruit salad was fermented, and the food was of poor quality!
GGuest UserGreat location, easily accessible via bus from Geneva airport. Hotel is linked to a mall with many options for food from restaurants to McDonald's to food court. Clean and nice room.