Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 30, 2026|Deluxe King Room
Guest UserGood as always! Though no shopping mall near the hotel, there’s 2 restaurants and 7-11 nearby. It’s only one stop from T21, and a few stops from Dusit Central Park and One Bangkok. It is also very quick to get to the airport via the airport line. I personally find it a good choice to stay in bkk with such a budget price yet enjoying a good service.
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Price per night from:AU$ 118
Posted on Jul 5, 2026|King Deluxe Room
Anonymous User
My overall experience at this hotel was excellent. The check-in process was quick and efficient, handled by friendly front desk staff who provided great service.
The room was clean and comfortable with a well-designed layout. The bed was soft and provided a good night's sleep, and the bathroom was spotless and bright with a full set of amenities. The overall environment was very relaxing. All in-room facilities, including the air conditioning, Wi-Fi, and TV, worked perfectly, and I encountered no issues during my stay.
The hotel's public facilities were also very well-maintained. Whether it was the restaurant, gym, or lounge areas, you could tell they put a lot of effort into their operations. The breakfast offered a wide variety of fresh food, catering to different guests' needs.
Moreover, the hotel boasts a convenient location, close to transport links and commercial areas, making it ideal for sightseeing, shopping, or business trips.
All in all, this stay left me with a wonderful impression. Not only was the accommodation comfortable, but the staff were also professional and enthusiastic, making for a very pleasant experience. If I have the chance to visit this area again in the future, I would definitely choose this hotel again and recommend it to my friends and family.
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Price per night from:AU$ 128
Posted on Jul 3, 2026
Guest User
The hotel is in a great location with good amenities nearby, and my overall stay was very pleasant. The front desk staff are friendly, and all the service personnel are welcoming. The room is a good size and reasonably clean. Housekeeping also reads and acts on notes left in the room. The towel animals were a big hit with the kids!
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Price per night from:AU$ 120
Posted on Apr 7, 2026|Deluxe Room With 1 Double Bed
AlexTannThis hotel was the last stop on our trip to Thailand. Compared to The Nai Harn, it felt grander and more business-oriented, which was evident from the breakfast spread – definitely geared more towards business travelers. We stayed on the executive floor, though it wasn't an executive room itself... which I found a bit odd. The hotel's decor has a retro, old-fashioned vibe, making it feel less like a holiday retreat for me personally. However, these weren't major issues. The staff's service attitude was consistently excellent. The main pool was quite busy, possibly because two youth football teams were staying there, so there were lots of people playing and having fun. It was still a good experience overall.
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Price per night from:AU$ 129
Posted on Jul 13, 2026
TobychowchowThis was my first time staying at a riverside hotel. After 5 nights in the city center, we moved here for two nights. The website mentioned a shuttle boat service from the pier near the subway station to the hotel. However, there were no signs at the pier indicating where to catch the hotel's shuttle. There was just a big guy sitting there, so I took a chance and asked him. He told us to just wait there, and a boat would come every half hour. After waiting for nearly 40 minutes, a hotel staff member approached us to say there was no boat and drove us to the hotel instead. Apparently, there's a two-hour lunch break in the middle of the day when no boats operate. This information should have been clearly stated on the website. Having to wait in such hot weather, just the experience of getting to the hotel was already quite frustrating.
Fortunately, after checking in and getting to our room, the impression was quite good. The room was spacious, clean, and tidy, with river and pool views, which immediately lifted my spirits. We had breakfast at the hotel both mornings, and it was alright. On checkout day, there was a boat available, shuttling us back to the subway station pier. At least we got to cruise along the Chao Phraya River, concluding our trip to Thailand.
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Price per night from:AU$ 98
Posted on May 20, 2026|Deluxe Room
Guest UserGood hotel in a convenient Bangkok location and in excellent condition. Everything was clean and worked properly. The staff were polite, friendly, and attentive.
Breakfast and housekeeping could be arranged for an extra charge, although we didn’t use these services since there are plenty of places nearby for breakfast, lunch, and dinner.
The only downside was that you can hear the neighboring room’s doorbell, even when the “Do Not Disturb” mode is on. Also, fresh water and toilet paper were not replenished automatically.
The rooftop pool was a nice bonus and had everything needed for a comfortable stay. Overall, we were satisfied and can confidently recommend this hotel.
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Price per night from:AU$ 59
Posted on May 5, 2026
Guest User
The front desk staff were very enthusiastic and polite, providing excellent service. The hotel environment was also great, and the breakfast had a wide variety of options. The hotel's location is fantastic and convenient, with a large shopping mall right next door, offering all sorts of food and drinks. The only downside is that the hotel's price is a bit high.
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Price per night from:AU$ 109
Posted on Jul 5, 2026
Guest UserI had a really enjoyable stay at this hotel and would definitely recommend it to others.
One thing I really appreciated was that I was able to check in early after arriving in Bangkok, which made a great first impression. The hotel has a beautiful, modern atmosphere and looks very welcoming from the moment you walk in.
The room was comfortable and well-maintained. I did notice a few hairs when I first entered the room, but housekeeping was still nearby, and after I mentioned it they came to clean it immediately. I did find a couple more later, so that’s a small detail that could be improved, but it didn’t take away from my overall experience.
One of the highlights of my stay was the rooftop restaurant, Sol & Luna. The views over the city are absolutely beautiful, especially in the evening. Whether you’re having dinner or just enjoying a drink, it really adds something special to your stay.
The location was also convenient. Of course, it depends on where you plan to go, but I found it easy to get around and reach most places without any problems.
Overall, I had a great stay and would happily choose this hotel again on my next visit to Bangkok.
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Price per night from:AU$ 92
Posted on Jun 4, 2026
Guest UserAddressed to Jon Warmington, the General Manager
I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience.
First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience.
In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern.
The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast.
From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on.
The second issue is far more serious and is the primary reason for this email.
On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced.
Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors.
While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property.
What further disappointed me was the handling of the matter after I raised my concern.
I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse.
The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution.
I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight.
For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention.
I am raising this matter not only as a guest but also
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Price per night from:AU$ 77
Posted on Jun 5, 2026
Kaung - the travellerTGreat Location, Good Value, and a Nice Pool
I recently stayed at Furama Silom Bangkok and overall had a pleasant experience. The hotel’s biggest strengths are its excellent location, reasonable pricing, and rooftop pool with fantastic city views.
The property is conveniently located in the Silom area, making it easy to access restaurants, street food, shopping, public transportation, and nightlife. For travelers looking for a central base in Bangkok without spending too much, it offers very good value for money.
The rooftop pool was one of the highlights of my stay. It provides a relaxing atmosphere and beautiful views of the Bangkok skyline, especially during sunset. The rooms were spacious and comfortable, offering good value for the price paid.
The staff were generally polite and helpful when needed, although the service was fairly standard rather than exceptional. Check-in and daily interactions were smooth, but there was nothing particularly memorable about the service experience.
That said, the hotel would benefit from some renovations and maintenance updates. Certain areas of the property appear dated, and some room facilities could be improved to meet modern expectations. While everything was functional, refreshing the interiors would significantly enhance the overall guest experience.
Overall, Furama Silom remains a solid choice for travelers seeking a well-located hotel with good facilities at a fair price. With some improvements and modernization, it could be an even better place to stay in Bangkok.
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Price per night from:AU$ 47