Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 8, 2025|King Room
Guest UserThe hotel is conveniently located, with Monorail and Light Rail around 5 mins walk. The staff are friendly and helpful. There are many F&B options in the hotel.
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Price per night from:HK$ 1,861
Posted on Mar 6, 2026
Guest User
I had a fantastic 2-night stay at this new hotel. The location is incredibly convenient, especially for anyone arriving from the airport via the Green Line Westlake. It’s a direct shot from the airport, and then just a 14-minute walk from the station (which also connects to the mono rail to space needle.
I loved the cozy lobby; it’s a great spot to just hang out or relax for a bit. A huge plus for me was the surrounding area. On my way to check in, I was able to grab Shake Shack for dinner, which was perfect. And for bubble tea lovers, there’s a boba shop, Hey Tea ,right next door! Whole Foods is also just a short walk away, making it easy to pick up anything you need.
The check-in and check-out process was super quick and smooth. I had a great rest over my two nights and would highly recommend this spot to anyone looking for a comfortable and well-located place to stay.
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Price per night from:HK$ 1,405
Posted on Nov 18, 2025|City Classic Queen Room
Guest User
Very nice hotel, close to major attractions (pike place market, Starbucks, etc), light rail (westlake station to SEA airport), monorail (westlake center to space needle). Great value for the price. If you want to save money, make sure to book 2-3 months in advance. The only problem is that the heater/AC is a bit noisy.
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Price per night from:HK$ 1,532
Posted on Dec 31, 2025
Guest User
Had a really great experience here at CitizenM. The place was unique, chique, and modern. With all the extra tools they provide like their mobile room controller you can personalize the room to your liking.
The lobby is very interactive with accessible board games, lounge area and bar.
Highly recommended!
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Price per night from:HK$ 1,248
Posted on Nov 3, 2025|King Room
Guest UserCentrally located with great transport links. It's less than a 10-minute walk to the subway, and the Space Needle and Pike Place Market are also nearby. The breakfast is excellent, offering both buffet and à la carte options.
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Price per night from:HK$ 1,743
Posted on Oct 14, 2024
cauliflower
I visited with my family. The lobby desk staff was so friendly and I felt good. I also had breakfast at the restaurant below because I used my destination fee points. They were friendly and the food was good. The location was relatively safer than the market area, so I liked it.
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Price per night from:HK$ 1,704
Posted on Apr 27, 2026
Anonymous User
It took us quite a while to finally get into our room due to issues with the key cards not working. Had to make two trips from the 20th floor down to the front desk only to find out the problem was a low battery in the door lock. Once inside, we noticed the room wasn’t properly set up for four guests, as there weren’t enough towels provided.
The bathroom design was also inconvenient. There are two sliding doors neither had locks, which makes privacy difficult. The air conditioning blew directly toward your face while lying on the bed, and the vents were too high to adjust. In addition, electric kettle, bathrobes, and slippers were not provided.
On a positive note, the breakfast buffet was excellent. It offered a wide variety of choices, and the service was outstanding, making it a highlight of our stay.
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Price per night from:HK$ 2,021
Posted on Dec 23, 2024|King Room
Guest UserThe receptionist was kind enough to let me check in even though I reached at 12pm! The room is big and clean. It even has a coin laundry too, which is a major plus. The cafe next to the hotel has nice and affordable food. However, the sound proofing can be improved as I can hear people walking past my room.
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Price per night from:HK$ 1,782
Posted on Sep 20, 2025
Guest User
They upgraded our room upon arrival! The staff were very friendly and courteous. We had a beautiful view room overlooking the city on the 14th floor. The pullout couch bed is really only suitable for one child. Our oldest daughter took the couch bed and said it was very uncomfortable so we had everyone in the extra large king sized bed. The king size bed was very comfortable, and the mattress was soft. The room was relatively clean, although a little dusty. Probably because of the location and the age of the hotel. The room was fully stocked with water and snacks. The bathroom was extremely clean! Breakfast was not included, so we had a five minute walk to Starbucks. The concierge accommodated us with a $15 shuttle ride to the cruise ship dock. The shuttle service was excellent and they took care of all of our bags.
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Price per night from:HK$ 1,990
Posted on Sep 25, 2021
Joanne ReynonI didn't realize this was attach to The Virginia mason hospital so there was a wheelchair in the hallway and also medical staff was going through the hotel as well. It was a fair place to stay but wouldn't recommend a leisure stay.
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Price per night from:HK$ 1,319