Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 12, 2026
Guest User
Overall it's a great location and the facilities are really good, particularly the indoor pool and the gym,. The room was in serious need of a refurb (there were holes in the walls) and cramped (family room for 4) but we slept well in the beds. Not having a shaver plug in the bathroom also didn't help. We pre-paid for breakfast and found it a bit lacking. Although there was quite a bit of variety (coffee, tea, cereals, toast, bread and pastries, english breakfast items like beans, scrambled eggs, black pudding, sausage, etc.) the quality could be quite a bit better with a bit more attention/care. For example, the scrambled eggs were quite dry and tasted almost like plastic, while the black pudding was really dry. I think this could be resolved either by having rotation of the food so it's not sitting in the heaters too long, e.g. breakfast starts at 6h30 and we always went around 8h30, meaning the food there was sitting for nearly 2 hours.
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Price per night from:AU$ 88
Posted on Jul 25, 2025
Guest User
2nd time to stay here, always enjoyed it. The location is perfect, close to the pier, bars and restaurants. the Rooms are very clean. Staff are very friendly. Paul is very helpful
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Price per night from:AU$ 134
Posted on Jul 15, 2025
Guest User
This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom…
They then didn’t know how to use the card machine..
Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.
Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal.
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Price per night from:AU$ 300
Posted on Jul 2, 2025
Nazmul
We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
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Price per night from:AU$ 102
Posted on Aug 15, 2026|Signature Sea View Double
Natalia SharpEveryone was so lovely and we had the best time. The pool, hot tub and sauna facilities were amazing and we had such a great time. Would definitely recommend as it is close to the beach and town! The room was very spacious and there was loads to do around!
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Price per night from:AU$ 105
Posted on Jul 30, 2026|Standard Single Room
Guest UserHeathlands Hotel is located in a very good location that is a short walk to the beach. Parking at the hotel costs £5 for 24 hours. It is reasonably priced. The hotel is clean and the staff are very pleasant, professional and helpful. I would stay here again when I come back to Bournemouth.
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Price per night from:AU$ 60
Posted on Sep 29, 2025
Guest User
We had a wonderful stay with my boyfriend. The hotel was beautiful, spotless, and had such a calm, relaxing atmosphere – perfect for a romantic break. The staff were warm and welcoming, and the location was ideal, just a short walk to everything we needed. From the lovely room to the delicious breakfast, everything made our stay feel really special. We’d definitely love to come back!
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Price per night from:AU$ 69
Posted on Dec 18, 2024|Single Room
Guest User
Clean and cozy, best choice at this price if u come in single. Also quite close to the beach. Great typewriters displayed in 2nd floor corridor!
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Price per night from:AU$ 69
Posted on Jul 25, 2026|Double Room With Sea View
Guest User
I had read the reviews so I was not expecting much. All the staff appear to work really hard. Unfortunately, the hotel itself is really grubby and in much need of new carpets, redecoration and maintenance. (Sorry you maintenance guys, it might be a case of not enough hours in a day). Its NOT good enough to say ”there is only one pump” when no water comes out of the shower and then its brown for several minutes! I believe the pool is a new addition but why let the weeds grow up around it? The room was disappointing, my clothes hangers kept falling out of the holes and my clothes were then laying in the bottom of the wardrobe. I requested some hangers from reception, but no hangers existed? It was recommended that I book a table for dinner, I opted for 7pm and the steak. Forty minutes later it was still being chased up! Chatting around the pool it appears two people can stay for £80 per night but I was charged £133 with breakfast. Breakfast was buffet style and barely warm. I visited the hotels in the group and they are by far better. I will not recommend this hotel or stay again!
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Price per night from:AU$ 70
Posted on Apr 18, 2026|Standard Twin Room
simoooon01Big room and accessible bathroom there is a very retro lovely charm here which is like of timeless but not in a bad way . The Internet was very good as were the facilities in the room . The only thing I would say was the bar soft drink was relatively expensive but it was just that you tasteless like it had been watered down too much
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Price per night from:AU$ 58