"Bathtub was deformed"

"Staff was great and very convenient"

"Didn't get fresh towels when requested & had to make 2nd Request for towels....also had to request for trash cans to be emptied two times and they only emptied one (1) can & other two (2) the bedroom & bathroom cans were left untouched. Tried to request room service from the Gateway Grill but had to leave a message and didn't get a call back until almost an hour later & by then I had ordered from Uber Eats!!!"

"Generally, the law is quite satisfactory. There is a little brother at the front desk who is a bit racially discriminatory."

"Business hotel facilities are newer, breakfast white meals are less choices, and the first floor room is facing the parking lot."

"I enjoyed my stay here very much. This location is an older building that has been updated. Rooms are very spacious with large bathrooms and a closet in each room. Front desk staff is friendly and helpful. Efficient when checking in. Location is also a plus and I also felt safe here considering the bright parking lot lights and many security cameras around the outside perimeter. Would definitely recommend especially if you are looking for a good deal as well as a nice decent room."

"It was a great and clean stay. Staff was very helpful and proved first class service."

"Booked by a business trip company, not bad, convenient transportation, close to the client's company"

"We arrived at the hotel at 2:45pm. Since hotel is right off the noisy street, we asked for a room on the 4th floor and in a quiet location. Lady at the check in said she can accommodate either 4th floor or quiet side, but not both. She had an attitude in our opinion. She said the room on the 4th floor / quiet side is not ready and that it’s 2:45pm and not 3pm. We said we can wait until 3pm (check in time), but she said she doesn’t know when the room will be ready. She couldn’t even give us an estimated time. After negotiating, we took a room on the 4th floor, noisier side, but away from traffic noise. Room ended up being quiet, but had problems. Toilet didn’t flush properly. It would not flush the toilet paper and excuse me for explaining this, but we do need to be able to use the toilet paper after doing business. So I ended up going downstairs and use the bathroom there, which was okay, since we were there for only one night. Coffee maker in room didn’t work and the desk chair was broken. Everything else was fine in a room. We weren’t ask at the check out (same lady that was at the check in) how our stay was. Breakfast was pretty much what you would expect from Comfort Inn / Suites brand. All in all, this Comfort Suites actually has some strong points and has a potential with proper customer service."