Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 5, 2025
Guest User
The location is excellent. The Red Sea is just a few dozen meters away. The next street is the shopping mall and restaurant. The front desk spoke English throughout the whole process. The receptionist was very enthusiastic. I arrived in the early morning and was checked in early. I was touched...
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Price per night from:AU$ 150
Posted on Jan 23, 2024
مضاوي
Maintenance problems are constantly, all the wings have a problem with the door hinges, the finching is not suitable, for example, the magic lens needs a length of 200 cm at least, the mirror of the sink is very high so that the frame is in the middle of the face,
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Price per night from:AU$ 189
Posted on Sep 20, 2026|Standard Room, 2 Twin Beds, City View
Ayah.rbUnfortunately, Joudyan Red Sea Mall was quite disappointing and, in my opinion, very overrated. The prices are far too high compared to the level of service and overall experience provided. The service was not up to the standard you would expect from a hotel in this price range, and the stay simply did not feel worth the amount paid.
For the price, I expected much better service, attention to guests, and an overall higher standard. There are definitely better options in Jeddah that offer much better value for money.
However, I would like to specifically mention an employee named Shaheek, who was exceptionally kind, cooperative, and helpful. He genuinely made an effort to assist us and was one of the positive aspects of our experience.
Unfortunately, despite his excellent service, the overall hotel experience did not meet my expectations, and I personally would not choose to stay here again.
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Price per night from:AU$ 207
Posted on May 30, 2025
Miss Polly
The first time I stayed in a hotel, I felt that I bought a brand. Hilton's Waldorf. To be honest, it is obviously cheaper for the shared resources Hilton. Of course, I understand that the brand positioning may be a high level. But the service did not keep up. I basically saw three staff members when I checked in. No one helped pull the luggage. I checked in at a lazy front desk and there was a very unbelievable African door. Because he needs his card to go to the SpA floor to swim, he will also question the guests with permission. Overall, there is no service at all, and it may be that this is super luxurious and cold positioning. The first time I met a hotel without breakfast in 2000➕, I had to go to Hilton for breakfast. The overall feeling is lonely. If you must pursue the location, you can enjoy half the price of Hilton next to it. The key person has a buffet downstairs. Buy an order for flashy
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Price per night from:AU$ 458
Posted on Nov 11, 2026|1 King Sea View
Guest UserAbsolutely wonderful experience! The hotel exceeded my expectations in every way. The room was clean, spacious and comfortable, the staff were extremely friendly and helpful, and the service was excellent throughout my stay. The location was convenient, and all facilities were well maintained. Everything was perfectly organized, making my stay relaxing and enjoyable. Highly recommended to anyone looking for comfort, quality service and great hospitality. I would definitely love to stay here again!
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Price per night from:AU$ 489
Posted on Oct 27, 2024
Guest User
Sehr nette Personal und die Lage ist top, in der Nähe viele Sehenswürdigkeiten.
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Price per night from:AU$ 67
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night from:AU$ 164
Posted on Jul 1, 2025
omarpidani
I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel
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Price per night from:AU$ 72