Gloria Palace Hotel & Spa

"We booked a vacation at this hotel for June 2024 based on the reviews. Upon arrival, no one met us with the transfer, so we had to walk about 500 meters with our luggage to the hotel, assuming you can find the way. There was a long line at the reception desk, and only one staff member was checking in over 15 people in line. During check-in, we were informed that the next day we would have to pay an additional 20+ € tax per room for a seven-day stay. The room was quite comfortable but very small, with a limited number of sockets. The bathroom had only liquid soap and two towels, which were very worn out. Cleaning was at a very poor level, and there was a constant sewage smell in the room. But the worst part was the service and the food. The food was monotonous, tasteless, and got worse every day: cold, overcooked, rubbery, and under-seasoned. The bar didn’t help either, as the selection was very limited: water, beer, wine, and a few types of local spirits. For non-alcoholic drinks, only water from dispensers in the restaurant, mineral water at the bar, and three types of artificial juices were available. These juices tasted even worse than they looked. There was one coffee machine for the entire hotel, which constantly had long lines, and the coffee tasted more like chicory. For fruits, the first few days we had only apples and oranges, later occasionally cherries and watermelon appeared. Breakfasts included four types of unsavory scrambled eggs, horrible sausages, and cereals. Lunches were a couple of types of pasta, soups, and rice. The meat and fish were horribly prepared, and the salads seemed to be leftovers from the previous day. Dinners were almost the same as lunches, just without soups. In the All-Inclusive restaurant, the staff behaved inappropriately, approaching girls with personal conversations. After politely asking them to respect personal space, stalking and then ignoring began. The staff liked to lecture the guests, including bartenders, receptionists, and cleaners. It felt like you were not a hotel guest but a child in a summer camp with unpleasant counselors. Bringing food and drinks to the rooms is prohibited, with fines ranging from 50 to 100 €. At the beach bar, everything is for an additional fee. To drink water on the beach, you have to get dressed and go back to the hotel. Moreover, the hotel infrastructure leaves much to be desired. The pool is very small and located in the dining area. Poolside spots are sold to guests from outside the hotel. Internet is also poor - Wi-Fiwith a good connection is available only in the lobby. If you plan to work or stay connected, this will be a problem. Overall, our stay at the Gloria Palace Hotel was very disappointing, and we do not recommend it for a visit."

Klajdi Resort & Spa

"Kljadi Resort in Golem is a true paradise! From the moment we arrived, the reception staff greeted us with unmatched warmth and efficiency. The location is stunning, offering breathtaking views of the Adriatic Sea and easy access to local attractions. The food is divine, with every meal featuring the freshest ingredients and exceptional flavors. The staff are incredibly attentive and friendly, making us feel truly valued. Our room was spacious, beautifully appointed, and immaculate—ideal for relaxation. The nightly live music added a magical touch to our evenings, and the resort’s commitment to cleanliness and fresh food was evident throughout. Best of all, the quality of the experience is exceptional given the incredibly affordable prices. I’ve already booked my next stay for next year and can't wait to return. If you’re looking for a flawless escape, Kljadi Resort is your destination!"

Pinea Hotel Resort & Spa

"We were very disappointed with our trip to Albania. The hotel is not a 5-star hotel, and not all the reception staff speak English, which is the bare minimum for a hotel claiming to be 5 stars. The staff in general are unpleasant, except for two or three people in the restaurant, the cleaning staff, and the towel dispensers. Those at the cocktail bar are incredibly rude. The "all-inclusive" package is a joke; it's just beer, raki, and cognac (these last two being digestifs, by the way). We travel quite a bit, and we've never encountered this problem with all-inclusive packages. The cocktails are expensive, and the prices seem to be from last year. The beach is dirty, with lots of cigarette butts in the sand, and the pile of seaweed dumped haphazardly on the beach with a tractor—they had to move all the sun loungers to get it back on the beach, even though it was crowded—is simply unacceptable! No afternoon snacks; our teenagers were disappointed, and it was the first time we'd ever seen this in an all-inclusive resort. The restaurant always served the same thing, and nothing was hot or cold, always lukewarm. There were lots of young children doing whatever they wanted, with parents playing loud cartoons for their toddlers in the restaurant. The clientele was disrespectful and behaved like they were in a bad mood. The spa had no staff, and children were playing ball or with large inflatable rings in the spa pool—unheard of! There were lifeguard chairs on the beach, but no lifeguards? In short, nothing was right. This was our first and last time in Albania. Our advice: bring in managers from Spanish chains to teach the staff how to work and respect tourists, because this is just amateurish! The photos online don't represent reality, for example, Ksamil and the hand and the beaches in general, because when you're waist-deep in the sea, you can't see your feet right at the edge of the beach. The only positive point: the bedding; we slept well."

Grand VM Conference & SPA

"An exceptional day on the rooftop, culminating in a spectacular dinner featuring a tasting menu created by Chef Laureli, a finalist on Albanian MasterChef. A truly excellent gastronomic experience in every respect. Not to mention the impeccable service orchestrated by Sami and his team."

Diamma Resort Conference & Spa

"Thanks to jayne And Elisa. It was gratefull"

Bonita Classic Hotel & Spa

Vila Eva

"The rooms are excellent, very clean and fresh. I am on a business trip travelling to many countries and they washed and cleaned some clothes I had. Amazin"

Hotel Elesio

"The best hotel ever! The staff was amaizing. The food was warm and so delicious. I enjoyed every single moment, because every service was on top."

Marbella Beach Hotel

"This spring, I booked a six-night stay at this hotel for September (traveling alone). Everything seemed fine at first. In August, I suddenly received a notification saying that my credit card was no longer valid. I re-entered the exact same card details, but the very next day my reservation was canceled without giving me the opportunity to update my payment method or resolve the issue. The most surprising part is that my bank card is perfectly valid. I contacted my bank, and they confirmed that there were no issues with the card. I also made another six-night hotel reservation this spring using the same card, and it was accepted without any problems. I contacted the hotel's customer support by email and also tried calling, but unfortunately no one responded. It is very disappointing to have such a negative experience with this hotel. I cannot recommend it. My vacation has not even started yet, but the negative experience began before my trip even began."