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Verified reviews
Location9.1
Amenities9.0
Service8.9
Cleanliness9.0
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Positive reviews(4)
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Negative reviews(1)
Guest User
Poolside Cabin
Stayed in Mar 2024
Other
2 review
6.0/10
Posted on Apr 10, 2024
As shown in the figure I feel very flustered when I sleep at night. The environment is very good, but the food is terrible. My other half has been having diarrhea after just one lunch.Looking at the traces of being pryed, we sleep in a panic at night. Not everyone has a good service attitude, but I won't come again in the future.
Guest User
King Suite Ground Floor With Pool View
Stayed in Dec 2023
Couples
1 review
5.5/10
Posted on Jan 27, 2024
The room is quite good, although it lacks maintenance. The attention can be greatly improved. We didn't like that although the restaurant's menu is quite extensive, they didn't have many of the dishes and they didn't have either normal water or sparkling water. They offer you a complimentary drink with a voucher that can only be used from 5 to 6 in the afternoon, but when you ask for it it turns out to be a glass of water with sugar and a little passion fruit juice, a big disappointment.
They have two food menus, but they do not inform that the products from one of them can only be ordered at a certain time. It is true that what was available on the menu was quite delicious.
Furthermore, the restaurant staff has a clear preference for US customers (I imagine for tips) and they went so far as to take our things from the table we were occupying when we went to the bathroom to give them to other people even though we expressly indicated that We returned immediately. The seating space around the pool is very insufficient.
The hotel itself is fine, but the service is not in line with the price they charge nor are the facilities themselves. It makes a difference that they have a pool and the rooms are quite well soundproofed and spacious, but I don't think it's worth such a high price and it doesn't even include breakfast.
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Guest User
Starfish Pool View Ground Floor King Suite
Stayed in Jan 2025
Couples
5 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Seul hotel avec piscine sur Bocas Town
Super rapport qualité prix
Idéal avant votre vol de retour
Très central
Bon resto
Beau set up
Je recommande