Name: The Eminence Apartments by CLLIX
Address: Carlton, Australia
Rating: 8.3

Australia

South Brisbane

Brisbane

Melbourne

Adelaide

Southbank

Box Hill

Facilities: The apartment-style room was well-equipped, complete with separate laundry and kitchen facilities.
Cleanliness: Very clean overall, though I found the Australian bedding style a bit unfamiliar.
Ambiance: The environment was pleasant, and high floors offered nice city views.
Service: It's essential to contact the front desk ahead of time. Arriving late might mean the front desk is closed, and you could face a significant wait to check in.

The website photos accurately reflected the views. The location was convenient, cleanliness was satisfactory, and the front desk service was good. Overall, a really pleasant stay. I would definitely book again next time!

The environment is pleasant, and the facilities are comprehensive. We particularly appreciated the fully equipped kitchen, which makes it convenient to cook your own meals. You can email the apartment management to confirm what essentials to pack. They provide soap, shower gel, shampoo, and a hairdryer, but you'll need to bring your own slippers and other personal toiletries.

The room was very specious. The location was great with easy access to city buses and trains. I was able to check-in early and the staffs were really helpful. There's no hair dryer in the room which was a bit inconvenient but the rest of the stay was great.

The location is good, just a short walk to city, to train station, to local store.
Staff are very nice, I have especially happy that they were trying their best to let us checking in early since our long flight arrived in the morning.
There were enough home appliances. We cooked quite a few times and it was great. Washing machine is fine. The roof top swimming pool looks good.
However, I think the place could be a little cleaner, especially the shower area. There are some mould on the wall and the shower head. Door handle is broken. On the other hand, there are quite some dust on the table, floor is a little bit sticky. The air conditioner is mouldy too, bed sheet has some stains, some of the pillow cases are a bit grey like the colour of dust.
So in general I think a lot could be improved, especially on hygiene.

Overall, Arena is a convenient place to stay. It is close to supermarkets. Public transportation is at your doorstep. Pool is amazing. Office can usually accommodate requests. Cleaning staff was not the friendliest but they did their job. I will usually leave a tip for housekeeping but I was told that tipping is not required in Australia.

Location: The location is absolutely fantastic. It's a mere 5-minute walk to the Botanic Gardens, and just 10 minutes to bustling areas like City Hall and Queen Street. South Bank Parklands and the Casino are also conveniently located within a 10-15 minute stroll.

Facilities: As for the facilities, they were quite average. The kitchen equipment was just passable. What's more, the room faced another building, offering zero privacy and no direct sunlight. The bedding was dated, and the bathroom was tiny. All in all, rather unsatisfactory.

Service: The self-service setup was generally okay, but we discovered there was no hand soap or trash bags in the room, forcing us to head down to the front desk to get them. We were explicitly told check-out was strictly at 10 AM, which seemed like a bit of a rip-off. Ironically, we ended up checking out at 11 AM without anyone questioning or charging us.

The rest of the room was clean, but there were a lot of unknown debris in the washing machine, so I didn't dare to wash clothes. It's quite good for multiple people to stay in, and it's spacious enough, but after 4 or 6 pm, there's no one to receive guests, and you have to wait for someone to come, otherwise you can't even get in. But it's just an apartment, so I understand.

Really clean, modern apartment with excellent views, large space, very comfortable bed, and a beautiful bathroom with a huge shower. This is the 2nd time we've stayed and thoroughly enjoyed ourselves.

Fortunately, I came back early to the hotel. It suddenly rained heavily outside. The ground traffic felt blocked a lot. This rain was the same as falling. What can you see from the balcony on a rainy day?
The river view is still different

Staff are kindly location is great, but we stay that room washing machines too noise when it working, we reported to reception, but maintenance check he told me all good, at night I try it again still same didn’t fix up, other things are great in the room.

It is a really good 💯 experience in this apartment, quiet, clean, near Flinder street, easy access to the train station, in the middle of the free tram zone. The best part is with a gorgeous city view, especially the sunrise view, it will melt your heart and make your day.

The location is perfect.  Lots of eateries and shops around.  Great view.  Room was clean and staff were amazing.  Two of the window latches and the ice cube tray were broken.  Otherwise it was great.  

By the way, I am still waiting for the pre-authorised deposit back.  Read some reviews that can be difficult or take long to get that back, hopefully it will not be this case as I really wanna book this hotel again.

I stayed on the 43rd floor this time. The night view was stunning. It had a living room, kitchen, and bedroom, and the bed was wonderful. It was an apartment hotel, but there was no breakfast. The only downside was the lack of a bathtub. I'd definitely stay again. Great value!

Location Location
Convenience position with shopping, restaurants around. Walking distance to Chinatown, Melbourne Museum. Super fast wifi. Secure car park (extra payment of $25/night). Deposit holding of credit card payment of $200.00. Staying foe 3 nights. Bbq on the top level balcony with city view. Will comeback again.

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