Name: Sandals Hotel
Address: Bao Loc, Vietnam
Rating: 7.9

Vietnam

Dalat

Duc Trong District

Bao Loc

Before confirming this hotel we checked with staff from Sandles Camellia if the rooms in Flora were air-conditioned which they said yes however rooms WITHOUT window only had aircon while those with window come with only FAN.  We were trying hard to find the aircon controls but silly us took too long, more than 15mins, to report that there was no aircon resulted us in having to keep the room.  Flora could have admitted their misinformation n changed the room inspite of us taking a little longer to report it. If they were gracious enough to change the room for us this feedback would have been so very different. 
However I must say that the location is marvellous since the entrance of the hotel is right at the Dalat night market! So convenient!

This hotel in Dalat, Vietnam is in a very good location, close to the downtown, night market and Xuan Huong Lake. The hotel has complete facilities, rich breakfast, and thoughtful service, calling taxis for us, ordering long-distance bus tickets, etc. In short, it is cheap and good, highly recommended!

English Language - 5/10 stars. Compare to Ho Chi Minh City hotel staffs, Sandals Camellia’s proficiency is basic but still acceptable and good with me. Because if you travel to the other shops around the hotel buying stuffs or having a meal it will be even worse! Only a few shop owners can converse in English and many aren’t patient in communicating though they are still friendly and approachable.

Price - 10/10 stars. Dalat City Hotels seems very much competitive against hotels at Ho Chi Minh City. For the price paid, the service, amenities and breakfast compared I like it the best and very much better! If you’re not into Vietnam shopping, you should visit Dalat instead! For me I’m a nature and scenery lover! Dalat highly recommended over Ho Chi Minh City!

Service - 6/10 stars, basic taxi calling service is there. But unlike Ho Chi Minh City hotels, there’s no Hotel Tour Service. Most of the staffs aren’t also very familiar with all the places of visit either, but they are all very approachable friendly and helpful, and try their best to google information for you for instance the address. If you visit Dalat, you’ve to ownself conduct homework at home before traveling there on what places of interests to visit. Also google doesn’t tells every single places of interest in Dalat. You need to ownself travel to the tour office to book a local taxi driver, whom then has the knowledge of their own city, he’ll will guide and show you and recommend you places around Dalat. But prepare to learn some Vietnamese as many tour drivers couldn’t communicate in English but fret not, as google translate is your friend and everyone there has a smart phone. The Dalat people are mostly jovial, approachable and friendly.

Breakfast/Food - 10/10 stars, Excellent I like it! I’m a buffet and Pho lover. For the price paid I’m extremely satisfied!

Bed - 9/10 stars, didn’t gave it a perfect 10 score rating as I’m a person who prefers thick and hard pillows.

Aircon - 7/10 stars. Acceptable. The Aircon is working good and cool enough.

Toilet - 7/10 stars excellent! There’s warm water readily available, and ample showering lotion and shampoo, and other basic toiletries. The water from the handheld shower head is good and nice not weak flowing. However the missing 3 stars is the likelihood of a very wet bathroom floor. Basically it’s a Walk-in Shower design however it’s build as Curbless. The benefits of having Curbless is to benefits elderly and senior tourists who require mobility aids such as wheelchair the ease of accessing the showering area, and no risk of playful kids running and tripping over the Curbed, therefore Curbless is safer and better. Problem is the slope of the floor don’t seems right… the floor of the shower isn’t lower than the rest of the bathroom therefore water isn’t easily contained within the showering area and kept spilling to the rest of the bathroom floor, making a very messy toilet, unless you take special care to use a less strong spray and ensure you don’t accidentally spray outwards to prevent mini ponding to the rest of the bathroom floor. Also as mentioned earlier the Shower Head has nice strong spray, the drainage floor trap can be a little floody as water isn’t drained out fast enough…

Sound Proofing - No comments….. 3/10 stars. Unfortunately I’ve encountered very noisy neighbours during my stay, who slam their doors as they enter and exit their rooms even late at night. Also since the hotel is situated near a busy road, you can hear lots of horning and motorbikes speeding by even at night.

Other amenities - no reviews for mini bar or laundry service as I didn’t use them.

Overall rating - 7/10 stars highly recommended!

Some reception staff have an inexplicable sense of superiority, and other than being annoying, they are okay.

I stayed at this hotel while on a business trip to Dalat, Vietnam. There are many cafes and restaurants nearby, and the cleaning service was clean, so I am very satisfied. ^^

Center location, a bit noisy with the big truck horn. Another than that you can’t argue with the prices

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