Name: Hilton Istanbul Bakirkoy
Address: Istanbul, Türkiye
Rating: 8.6

United Kingdom

London

China

Shanghai

Türkiye

Istanbul

United States

Chicago

Houston

Beijing

the room was a good size for one person. the ceiling was rather low, especially in the bathtub where one has to stand inside to take showers. even for me and i’m a small person (165cm/5’4). overall bathtub/shower arrangement was awkward. with only narrow glass partition, water would go everywhere. the water pressure was strong, so that’s a silver lining. 
appreciated how fluffy and comfy the bathrobe was. the linens felt crisp clean and most of other stuff in the room. but the teaspoons were dirty.
the breakfast was okay. the staffs were nice. the location was good. there is a bus stop very close, hammersmith station is only 25 min on foot, a good shawarma place was nearby, and right next to it there’s sainsbury local. the neighborhood felt safe, which was one of the most important conditions i was looking for.
final thought: mixed. most parts were okay, some not.

Excellent location, with Paddington Station directly downstairs, offering superb convenience for Heathrow Airport connections. The room was quite spacious for a London hotel. The breakfast spread was extensive, and the quality was consistently good, as is typical of Hilton.

Cleanliness: Very good. I thoroughly checked the bed linen and bathroom and found no issues with cleanliness.

Service: The front desk agent was very pleasant and helpful. They assigned us a room that was ideal for our two families traveling with children.

The only minor drawback was that while we saw luggage trolleys near the front desk, there was no bellhop or porter available to assist us, even though we were two mothers with two children and four large suitcases.

Rooms need to be updated but other than that, it’s great. Bed was comfortable and the towels were good to! Breakfast was good, staff was very friendly. The last morning they had the GM in the breakfast room helping out. Very nice and friendly lady.

Our first night on the top floor was sweltering. We promptly switched to the second floor for our second night, which was a vast improvement – it was much cooler there. The location is truly excellent, conveniently situated right by Euston Station and the University of London. Major attractions such as the Tower of London, Tower Bridge, Westminster Abbey, Big Ben, the London Eye, the British Museum, the British Library, Hyde Park, and Buckingham Palace are all within easy reach.

The soundproofing is quite poor, but the service was excellent. Breakfast offered a wide variety of choices. With two subway stations and a bus stop nearby, transportation is very convenient, and tourist attractions are also within easy reach.

The hotel's overall ambiance was excellent. The breakfast was incredibly generous and perfectly suited for Asian palates, especially for those who have just arrived in the UK. The service was also outstanding, and we appreciated the complimentary drinks and snacks provided in the fridge. It was truly a fantastic stay.

The hotel service is warm, clean, and tidy, with cozy and spacious rooms. The hotel's location is excellent, and the housekeeping staff are also very friendly. The front desk sister is also warm and welcoming. The room prices are very reasonable! Gained more than one comfortable and enjoyable stay, as well as worldly fireworks.

The central part of the hotel is filled with light and space. Great when you are in the restaurant.
Rooms are clean, spacious, quality sheets and pillow.
The staff is available and very nice. I had an issue with my shower and it was sorted asap. 
Plus of course the proximity of Heathrow T4, with a fully covered passage to go to terminal.
Great hotel

Friendly receptionist and very professional. Was shocked to have been asked to pay £50 holding deposit for any damages, yet but this has not yet been refund. Is this a new thing for Hilton??

Absolutely fantastic hotel. The service was outstanding throughout our stay. Our check-in experience was quick and easy and Tyrone was brilliant. He ensured we knew everything we needed to know for our stay and made it a really positive experience for us. The staff were all very friendly and overall I would definitely stay here again.

I was on a business trip to Shanghai during the Qixi Festival. I've always had a great impression of Hilton hotels from my previous stays abroad – their design, quality control, and hygiene are consistently excellent. So, when I saw this newly opened Hilton in the city center nearby, I immediately booked it.

Overall, it was a very comfortable stay. As soon as I arrived, the doorman proactively opened the car door and helped with my luggage. The doormen were consistently observant and attentive whenever I entered or exited, providing seamless and unobtrusive service. The lobby had a pleasant fragrance, and the decor had a very 'Shanghai' feel – stylish, grand, and chic, featuring a magnificent spiral staircase and a statue of Venus. Many couples were taking photos in the lobby.

I had originally booked a King room, but due to Qixi Festival, the front desk upgraded me to a quieter Twin room on the executive floor, and they also included complimentary breakfast. I had planned to try some local Shanghai breakfast specialties nearby, but I ended up having breakfast at the hotel instead. In addition to the standard Western hotel options, they also offered Shanghai specialties like large wontons, pan-fried dumplings, and savory soy milk. In the morning, there was also a Caucasian chef greeting guests at the entrance, likely from the hotel's Italian restaurant. The breakfast environment was very nice, though it did get a bit crowded sometimes with queues, and the layout for circulation was a bit disorganized. Overall, it was still very good.

The room had a very stylish design. It featured a three-way dry/wet separation in the bathroom, and the toilet was a smart toilet with a remote control, which was very convenient. I was pleasantly surprised by the room's layout; where I expected mirrors, there weren't any, and where I didn't expect them, they were placed. This made the entire space feel very open and gave the design a fresh, innovative feel. The window offered city views, and I could see landmarks like Riyueguang Plaza and the Shanghai World Financial Center. It was perfect for watching the clouds drift by and simply unwinding.

I made sure to go for a swim, and the pool was also quite good.

The hotel's location is excellent, right in a central area. In the evening, I took a stroll to the Wukang Building and walked back along Huashan Road. The entire route was perfect for a city walk. Choosing this hotel for my Shanghai trip was a great decision, and it made my stay very comfortable. Wishing the hotel continued success!

The hotel grounds are beautiful, offering a peaceful oasis amidst the hustle and bustle. The expansive space felt grand and created a wonderful atmosphere. Inside, the room itself had a very high-quality feel. I absolutely loved the bedding – it was both soft and supportive. The linen sofa was also to my liking and felt very comfortable. Winnie, the front desk staff, was incredibly warm and charming. It offers excellent value for money and is definitely worth a return visit.

This recently built hotel is conveniently located next to the airport, making it an ideal choice for travelers with early morning flights, as it’s practically connected to the departure area. We stayed here during a business trip and enjoyed meals at the hotel’s Chinese restaurant and the breakfast buffet. The food quality at both was impressive, contributing to a comfortable and satisfying stay.

This hotel is truly disappointing. First, the front desk clerk during check-in was completely cold and non-communicative. They promised to let me know when the room was ready, but after waiting and waiting, even with my kids completely sleepy, they still didn't call. 📞 I called and was told I could pick up my room card and check in. They absolutely broke their promise. Then there were guests smoking on the communal carpet on our floor. 🚬 It's speechless and a huge safety hazard.

And then there's the breakfast. 🍳 For 238 per person, aside from the hot items at the noodle stand, everything else was cold. The fried noodles were cold and hard, there were only two stir-fried vegetables, the chives were dry, and the sweet potatoes 🍠 were undercooked. It was absolutely out of character!

For Chinese Valentine's Day, I specifically chose this hotel to celebrate, having been highly recommended since its opening. Seeing a package that included tickets to the Pudong Art Museum, I purchased two. Honestly, I was initially quite disappointed with the hotel, having suffered two days straight. Thankfully, the front desk manager, Sarah, provided attentive service; otherwise, I would have given it a 1. Sarah, upon understanding my complaints, upgraded us to a suite, provided cake and fruit, and paid attention to every detail in the room. This truly improved the overall experience.

However, the rest of the staff felt somewhat lifeless and lacked energy. Whenever I asked questions, they were always dismissive and dismissive. In contrast, the housekeepers were the most professional and pleasant. I hope management can improve staff training and overall service.

The hotel is conveniently located, about 300 meters from the subway station and surrounded by office buildings and numerous cafes. If you're driving, be aware that navigation isn't very accurate. At night, the bright lights from the buildings surrounding the hotel can easily obscure the Hilton logo, making it difficult to spot while driving.

The hotel offers free parking, but you need to report your license plate number to the front desk every time you enter or exit, which is a bit inconvenient. Also, we'd like to see more breakfast signage at the elevator entrance on the second floor. The breakfast areas are scattered, and the taste is generally average.

The takeout process isn't ideal: although robots are used for delivery, the delivery driver always places the food on the takeout stand, and the guest then contacts the hotel with their order details and phone number before delivery. Whoever designed this process is quite talented.

Hello, my name is Jay Lee and this was our fourth time coming to Guangfulin Hilton. The reason we always come here for the vacation is because of the warm hospitality from the staff and great landscapes. I want to give special thanks to Jonny for helping us with sorting out everything in hotel. I especially want to thanks Aiden for the help. We are also planning to visit here later. I recommend this place to everyone who want to enjoy the great landscapes and the hospitality. Thank you so much to Hilton once again for the support.

Excellent service, they are quick to respond and very helpful. We changed to a villa coz we have a dog with us. The room that we stayed though had a really strong smell that triggered sinuses, they gave us a machine but it did not help at all. We have to open the sliding door the whole time to minimize the smell and to have air circulation. Few cobwebs and some bugs in the room, a thorough cleaning will solve this issue. The location is perfect if you want to get away from the city center and have a great relaxing time with the family. Awesome facilities! We enjoyed the outdoor pool so much and the green field for your fur baby to walk around.   Very thoughtful service if you have a fur baby with you, they provide a bed, blanket and some toys, and accessible poop bags everywhere 🐶.  A great place to stay and have a relaxing time with the family.

Very nice hotel, very nice and convenient location, near the hotel many shops and nice restaurants, very clean and food is very nice, stuff are very friendly and helpful

I can't say I stay in a proper Hotel. This hotel holds the name of the Hilton but it was a terrible experience. The first problem is the bathroom. Shower equipment was broken, it was very hard to maintain the water temperature and pressure. The design of the bathtubs-shower combination was horrible. You need to step up into the bath tube and it is so dangerous. The breakfast was very good but the coffee and tea were terrific. A good hotel can't buy an automatic espresso machine. They were serving low quality instant coffee. And I couldn't even drink a proper Turkish tea. Location is not bad and the city view was avarage.

The service is good, the facilities and equipment are newly renovated, the rooms are spacious and modernly decorated, and the location is close to Istanbul's largest shopping mall, in the new city area.

The hotel is really old. Has it not been the location, I would probably be hesitating to stay here. Our initial room assigned was on level 1 facing the entrance and near the elevator (what could be worse).
We then requested the 6 they put us on the best room on level 7 facing the Bosporus River way away from the elevator, but needed to pay the difference.  With some bargaining and discussion, I managed to cut the payment to half thanks to the super nice check-in staff.
This room was like heaven compared to the initial one.

The house is very clean. It is directly connected to Istanbul Shopping Center. The hotel customer service is very polite and enthusiastic. The house is also very big. The dishes ordered in the room are super delicious and not expensive. I will stay here again next time I come.

My  trip changed my mind about the neighbourhood I thought was my favourite in Istanbul because of the weekend we spent with my family in Hilton Bakirkoy Thank you for the experience

Hilton Hotels & Resorts

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