Hyatt Place Chengdu Pebble Walk

Hyatt Place Chengdu Pebble Walk Reviews

Hyatt Place Chengdu Pebble Walk

No. 669 South Wanxiang Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Hyatt Place Chengdu Pebble Walk
Hyatt Place Chengdu Pebble WalkHyatt Place Chengdu Pebble WalkHyatt Place Chengdu Pebble Walk
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Hyatt Place Chengdu Pebble Walk Guest Reviews

4.7/5
Outstanding
724 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(724)
Positive reviews(699)
Reviews with photos/video(165)
Easy to get around(82)
Delicious breakfast(72)
Friendly front desk staff(67)
Perfect for business trips(36)
Close to metro(28)
Convenient for shopping(24)
Stayed multiple times(11)
Awesome gym(7)
Negative reviews(25)
Cicilovestravel
King Bed With Sofa Bed
Stayed in Jan 2025
Family
15 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Nice clean hotel. Provided cot for baby.
Response from Property: 海內存知己,天涯若比鄰。朋友易得,知音難覓。感謝您對小軒的喜愛,您的信任與支持使我們不斷進步的動力,能為您服務使我們最大的榮幸。我們的客房同事按照集團的衞生標準打掃房間,以確保能夠提供舒適的入住體驗給到我們的客人,讓每一位客人住的安心舒適。酒店全體員工祝您生活愉快,工作順利!期待您再次回“嘉”!
Guest User
Two Twin Beds With Sofa Bed
Stayed in May 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The hotel environment is very good, the breakfast is also palatable, the front desk Nina and Claire help me many times during my stay, make my trip to Chengdu very enjoyable .
Response from Property: Dear Guest, thank you for providing your valuable feedback to us. We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu. In the meantime, if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
Guest User
Two Twin Beds With Sofa Bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
My family really enjoyed our stay in this hotel during our trip to Chengdu. The ladies at the front desk and the trip.com travel representative were very friendly and provided us with helpful information about the hotel and surroundings. The rooms were clean and comfortable. Our house keeper (刘用碧) accommodated our schedules and did an excellent job to clean and setup our room every day. There are plenty of nice restaurants near the hotel. Shopping center and metro station are only a few minutes walk away. Driving to Shuangliu International Airport takes less than 20 minutes without traffic.
Response from Property: Dear guest, thank you very much for your recognition. We are always committed to providing each guest with a quality stay experience and ensuring a comfortable environment and attentive service. Your recognition is the best reward for our team's efforts. We will continue to work hard to provide you with better service. Hotel downstairs is like south style street, simple building, bar catering is available. Public transportation Subway Line 5, subway station walk to the hotel is only five minutes, the hotel is 20 minutes from the airport by car, transportation is also very convenient. Look forward to bringing you and your family a better experience again in the near future, I wish you a happy life!
Michell Wong
Suite King Bed With Sofa Bed
Stayed in Jun 2024
Business travellers
7 review
2.7/5
Posted on Jul 11, 2024
Poor housekeeping! Unacceptable bath towel !!
Response from Property: Dear guest, thank you for choosing Hyatt Place Chengdu Xiangnanli. First of all, we apologize for making your trip to Chengdu less than perfect! We are very sorry and surprised to see your feedback. The hotel's towels come from one of the top hotel textile groups in China, and the quality is strictly controlled. In addition, the hotel's room items are changed for each guest and will be thoroughly cleaned. The bedding and towels in the room are disinfected and cleaned before they are used by guests; and before the guests check in, our room colleagues will check the hygiene and items in the room according to the group's hygiene standards to ensure that a comfortable stay experience can be provided to our guests. After seeing your feedback, we immediately contacted the relevant colleagues. Since the hotel did not receive any feedback from you about the room and items during your stay, we deeply regret your message and evaluation of the hotel. Regarding this incident, the hotel has notified the relevant departments to investigate, and will further strengthen the cleaning and inspection of the room to make every guest feel at ease. At the same time, during your stay, if you encounter any problems or need any assistance, we welcome you to call the hotel duty manager as soon as possible so that we can solve your problems as soon as possible. Thank you for your feedback and we look forward to serving you again in the near future.
Guest User
King Bed With Sofa Bed
Stayed in Aug 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Room is comfortable, staff is super helpful and friendly. Breakfast has good variety
Response from Property: Dear guest, thank you for choosing Hyatt Place Chengdu Xiangnanli. We are very pleased to hear your appreciation of our commitment to provide each guest with a quality stay and ensure a comfortable environment and attentive service. Your affirmation is the best reward for our team's efforts, and our team will continue to work hard to provide you with better service. We hope your next stay will be a pleasant one and thank you again for your comments and support. We look forward to welcoming you again to Hyatt Place Chengdu Xiangnanli. Wish you a happy life!
Guest User
King Bed With Sofa Bed
Stayed in Dec 2024
Family
4 review
3.5/5
Posted on Jan 29, 2025
Decent room with good experience, price to room is good
Response from Property: 海內存知己,天涯若比鄰。朋友易得,知音難覓。據説乾淨的居住環境是我們美好生活的最基本的需求,它不僅可以讓您心情美美噠,還能讓您身心愉悦。我們將繼續秉承用心做事、細心觀察的服務理念,讓每一位客人都感受到“嘉”的温暖,期待您再次回“嘉”!新春快樂!
Cherielynn
King Bed With Sofa Bed
Stayed in Mar 2024
Family
33 review
4.2/5
Very Good
Posted on Jul 10, 2024
The check-in process was smooth and efficient, with friendly and helpful staff providing a warm welcome. The hotel's lobby and common areas are stylishly designed, creating a welcoming atmosphere for guests.the breakfast offer a variety of delicious meals.
Response from Property: 尊敬的客人,非常感謝您選擇成都象南里凱悦嘉軒酒店。我們非常高興聽到您對我們的讚賞,我們一直致力於為每位客人提供優質的住宿體驗,並確保環境舒適、服務周到。我們的團隊將繼續努力,為您提供更好的服務。我們希望您的下次入住能再次給您留下美好的回憶。再次感謝您的評價和支持,期待您再次蒞臨成都象南里凱悦嘉軒酒店。祝您生活愉快!
Guest User
Suite King Bed With Sofa Bed
Stayed in Sep 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Good location, spacey room, reasonable price
Response from Property: Dear guest, hello! Thank you for choosing to stay, every city will always have a reason to be missed, every hotel has their sweet and warm memories, I hope Xiaoxuan is the special one in your memories. Look forward to your frequent return to "Jia" see!
Petrsi
Two Twin Beds With Sofa Bed
Stayed in Mar 2023
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 9, 2023
Great hotel close to subway and wonderfull hotpot downstairs straight next to the hotel
Response from Property: Dear guests, thank you for choosing Hyatt Place Chengdu Pebble Walk.Thank you for taking time out of your busy schedule to share your stay experience with us. Your sharing can help more guests understand the hotel.The hotel is only a three-minute walk to Metro Line 5 and is easily accessible to all major urban destinations and transit stations.Around the hotel, there are Sichuan-style hot pot and skewered dishes, as well as relatively light food and many Western dishes.Look forward to seeing you again.
KayV17
Suite King Bed With Sofa Bed
Stayed in Mar 2023
Couples
5 review
4.7/5
Amazing
Posted on May 3, 2023
Very friendly and helpful staff with clean facilities and great breakfast. Very helpful and always smiling
Response from Property: Dear guest, thank you very much for your kind comments.Your appreciation gives the hotel great encouragement and is also the driving force for us to move forward. We will continue to be enthusiastic and committed to providing every guest with a welcome experience.The hotel is located in the high-tech zone Xiangnanli pedestrian street, subway Line 5 can be direct, the transportation is very convenient, is your business travel, leisure vacation ideal "home".Looking forward to your visit again!
Guest User
Two Twin Beds With Sofa Bed
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Very good!
Response from Property: 尊敬的賓客,您好!非常感謝您對酒店的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Anonymous User
Two Twin Beds With Sofa Bed
Stayed in Feb 2025
Business travellers
10 review
5.0/5
Outstanding
Posted on Mar 12, 2025
It was a great experience staying at Hyatt Place Xiangnanli! Special thanks to Michael, Yara and Zoey at the front desk for their enthusiastic service, from quick check-in to thoughtful recommendations of nearby food. Claire's professional guidance, Yara's warm smile, and Zoey and Michael's efficient assistance made us feel at home, and we look forward to seeing you next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Hyatt Place Chengdu Xiangnanli! We are very happy to hear your appreciation for us. We have been committed to providing every guest with a high-quality accommodation experience and ensuring a comfortable environment and thoughtful service. Thank you especially for your recognition of the hotel's services. Our staff always treats every guest with warmth and friendliness. Thank you again for your praise and support for our hotel, and we look forward to your visit again.
Guest User
Two Twin Beds With Sofa Bed
Stayed in Feb 2025
Business travellers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The room is quite spacious. The decoration is nice. The swimming pool and gym are under renovation recently. They are temporarily unavailable. The breakfast is quite good. It is quite Chengdu-style. The illustrations in the lobby are quite nice.
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您的選擇與好評,非常榮幸為您和家人的假期帶來了樂趣。酒店融入了憨態可掬的熊貓元素和蓉城獨有的特點,體現了四川的特色。為您的旅途增添更多樂趣。我們期待您的再次光臨!
Guest User
King Bed With Sofa Bed
Stayed in Jan 2025
Business travellers
8 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The company always stays in this hotel every time they go on business trips. It is close to the company and I feel that most of the people staying here are on business trips. The rooms are clean and sanitary. The front desk service is enthusiastic and any needs are reflected in a timely manner. Overall, it is okay and recommended.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住象南里凱悦嘉軒酒店。酒店地處象南里風情街,古樸的建築,酒吧餐飲一應俱全,周邊商城,超市和影院繁多,滿足您出門在外的諸多生活需求。據説乾淨的居住環境是我們美好生活的最基本的需求,它不僅可以讓您心情美美噠,還能讓您身心愉悦。期待您的再次光臨!
Guest User
King Bed With Sofa Bed
Stayed in Jan 2025
Business travellers
17 review
5.0/5
Outstanding
Posted on Feb 19, 2025
The room is clean and sanitary, the front desk service is very enthusiastic, the surrounding area is convenient, the first choice for business travel, the breakfast is very rich, I will come here again
Original TextTranslated by Google
Response from Property: 親愛的客人,非常感謝您對小軒的認可。知識是勤奮的影子,汗珠是勤奮的鏡子。您的讚賞給予酒店極大的鼓舞,也是我們前進的動力,我們會繼續保持熱忱,致力於為每一位客人提供賓至如歸的入住體驗。祝您及家人工作順利,萬事如意!