Grand Zuri Dumai

Grand Zuri Dumai Reviews

Grand Zuri Dumai

Jl. Jend. Sudirman No.88, Bintan, Kec, Dumai Kota, Dumai, Riau, 28812, IndonesiaView Hotel Details
Grand Zuri Dumai
Grand Zuri DumaiGrand Zuri DumaiGrand Zuri Dumai
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Guest Reviews of Grand Zuri Dumai

9.0/10
Great
228 review
Verified reviews
Location9.1
Amenities8.6
Service9.0
Cleanliness9.2
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All reviews(228)
Positive reviews(226)
Reviews with photos/video(79)
Awesome stay(18)
Clean and tidy(17)
Great service(15)
Great location(6)
Awesome rooms(5)
Perfect for business trips(4)
Negative reviews(2)
JP33
Deluxe Twin Room
Stayed in Jun 2025
Business traveller
58 review
9.5/10
Amazing
Posted on Jul 10, 2025
This is one of the oldest hotels in town but still maintains good service. Recommend this for business travelers.
Imad&Al
Superior Twin Room
Stayed in Dec 2024
Couple
14 review
9.5/10
Amazing
Posted on Jan 24, 2025
The staff are friendly and helpful rooms are simple and nice
Response from Property: Dear Imad@Al, Warmest Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Regards Dimas Wira Kresna General Manager
Erick Huang
Superior Twin Room
Stayed in Apr 2025
Business traveller
60 review
10/10
Outstanding
Posted on May 29, 2025
Hotel is good. Price. Location ok. Clean is ok good. Will came again1
H.Joe
Superior Twin Room
Stayed in Jan 2025
Business traveller
22 review
8.5/10
Very Good
Posted on Mar 3, 2025
Good place to stay as traveller during business trip with lovely breakfast
Response from Property: Dear Mr. Joe, Warmest Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the near future. Thank you Warmest Regards Dimas Wira Kresna General Manager
Toto
Superior Twin Room
Stayed in Aug 2025
Business traveller
12 review
9.0/10
Great
Posted on Sep 3, 2025
good breakfast and good location
Marcos Felipe G W
Superior Double Room
Stayed in Jul 2025
Business traveller
5 review
7.5/10
Posted on Sep 2, 2025
Great place for a business trip.
Dfarah
Superior Double Room
Stayed in Dec 2024
Business traveller
11 review
6.0/10
Posted on Jan 17, 2025
The hotel is quite run down. But overall was ok not too bad.
Response from Property: Dear Guest User, Warm Greetings from Grand Zuri Dumai! Thank you for your positive review of Grand Zuri Dumai. We are very happy to hear that you enjoyed your stay here. Our team always strives to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Greetings Dimas Wira Kresna General Manager
Michelle Ng Love Travelling
Superior Twin Room
Stayed in Aug 2024
Business traveller
125 review
6.0/10
Posted on Oct 1, 2024
everything was in good condition, we so far happy with our stay there...
Response from Property: Michelle Ng Love Dear Warm Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. We always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the future. Thank you Warm Regards Dimas Wira Kresna General Manager
Businessfella
Superior Twin Room
Stayed in Feb 2025
Business traveller
100 review
7.0/10
Posted on Apr 23, 2025
Not bad. Will consider staying again
Response from Property: Businessfella Yang terhormat,Salam hangat dari Grand Zuri Dumai!Terima kasih yang sebesar-besarnya atas ulasan positif yang Anda berikan.Kami sangat senang mendengar bahwa Anda mendapatkan pengalaman yang melebihi harapan Anda selama menginap di Grand Zuri Dumai.Kepuasan tamu adalah prioritas utama kami, dan kami selalu berusaha memberikan pelayanan terbaik dengan nilai yang luar biasa.Kami sangat menghargai masukan Anda, dan ini akan menjadi motivasi bagi seluruh tim kami untuk terus meningkatkan kualitas pelayanan dan fasilitas yang kami sediakan.Kami berharap dapat menyambut Anda kembali di Grand Zuri Dumai dalam waktu dekat untuk pengalaman yang lebih menyenangkan lagi.TerimakasihHormat SayaDimas Wira KresnaGeneral Manager
Chen Yi Liang
Superior Twin Room
Stayed in Nov 2024
Business traveller
1 review
10/10
Outstanding
Posted on Dec 14, 2024
Really nice stay, clean room, friendly staff.
Response from Property: Chen Yi Liang Yang terhormat,Salam Hangat dari Grand Zuri Dumai!Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami.Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya.TerimakasihSalam HangatDimas Wira KresnaGeneral Manager Yang terhormat,Salam Hangat dari Grand Zuri Dumai!Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami.Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya.TerimakasihSalam HangatDimas Wira KresnaGeneral Manager
Guest User
Superior Twin Room
Stayed in Apr 2024
Couple
14 review
8.0/10
Very Good
Posted on May 8, 2024
Nice place, but you can’t use the swimming pool because they work on it until end of may i remember. Breakfast really good, with kind staff. After everything is really expensive, food, drink, you have to pay if you check in early and you have to pay if you want to go to the ferry (50.000 with the hotel, 15.000 in the street). So I would advice to go to Patra Dumai Hotel, free early check in, free driver if you want to move, and food is cheaper. It was a better experience
Response from Property: Dear Guest User Warm Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. We always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the next opportunity. Thank you Warm Greetings Dimas Wira Kresna General Manager
Guest User
Superior Twin Room
Stayed in Nov 2023
Couple
4 review
10/10
Outstanding
Posted on Dec 4, 2023
Nyaman banget .
Response from Property: Guest User Yang terhormat, Salam Hangat dari Grand Zuri Dumai! Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya. Terimakasih Salam Hangat Dimas Wira Kresna General Manager
kim how
Deluxe Double Room
Stayed in Apr 2024
Business traveller
11 review
10/10
Outstanding
Posted on May 22, 2024
Good clean and accommodating and delicious breakfast.
Response from Property: kim how Dear Warmest Greetings from Grand Zuri Dumai! Thank you for your review of Grand Zuri Dumai. we always strive to provide the best service for every guest, and your feedback is very valuable for us to continue to improve the quality of our services. We look forward to welcoming you back in the next opportunity. Thank you Warmest Greetings Dimas Wira Kresna General Manager
ExploreNexus
Superior Twin Room
Stayed in May 2024
Business traveller
91 review
8.0/10
Very Good
Posted on Jul 1, 2024
Nice place. Room is clean and well maintained.
Response from Property: Dear Guest User,Warmest Greetings from Grand Zuri Hotel Dumai.Thank you for reviewing the Grand Zuri Dumai Hotel.We are very happy to know that the service we provide is good, the facilities are complete and the location is very strategic in the middle of the city, close to the government center and also shopping centers. Waiting for the next arrivalThank YouGreetings,Dimas Wira KresnaGeneral Manager
Ming Hui Choo
Deluxe Double Room
Stayed in Jan 2025
Business traveller
5 review
10/10
Outstanding
Posted on Apr 4, 2025
nice and clean
Response from Property: Ming Hui Choo Yang terhormat, Salam Hangat dari Grand Zuri Dumai! Terimakasih atas ulasan positif Anda mengenai Grand Zuri Dumai. Kami sangat senang mendengar bahwa Anda menikmati masa menginap di sini. Tim kami selalu berupaya memberikan pelayanan terbaik untuk setiap tamu, dan umpan balik Anda sangat berharga bagi kami untuk terus meningkatkan kualitas layanan kami. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya. Terimakasih Salam Hangat Dimas Wira Kresna General Manager