Hotel Victoria - Maison Caerdinael

It seems Durbuy’s only purpose is to rip off tourists. The hotel doesn’t have any onsite parking as advertised instead it’s either public parking or they have a couple of reserved spaces in a residential garage for ten euros a night, which we did. The room was ok, but small. The breakfast was awful. Seems it’s laid up once at the start of service and not refreshed. No staff about. Stuff was running out. Nothing really looked appetising to eat, so we left it. We found an excellent roadside restaurant about 20 minutes away. But the town. Oh my god it’s awful. We found a decent bar for a few beers at our 4th attempt. We then went back to the hotel for a quick sleep, which overran and we reappeared and 9:15pm. We’d already discounted eating anywhere as there wasn’t anything that looked any good. We just wanted another quick drink before bed. Everywhere was closed! Even this hotel refused service. Proof that it’s just a tourist-only town. We then headed to Bruges where we have a favourite bar that we visit. The staff there also confirmed that Durbuy isn’t a pleasant place unless you liked being ripped off. Avoid avoid avoid.

Good: - Breakfast is very good - Friendly staff - Cosy room Bad: - Our room wasn’t a rustic one as always shown in the official pictures, but one with a lot less character - WiFi isn’t the fastest - No night reception And then there was this major incident that blew away everything. The rooms are not airconditioned and was situated in front of the “Le 7 by Juliette”, a restaurant owned by the same person as Le Victoria Hotel, at the other side of the street. As the name “Le 7 nu Juliette” implies, it opened on July the 7th. Aparantely, the restaurant organises a big party at its outside courtyard on that date, every year. We stayed that night in the hotel and we slept for about 2 hours - combined. It was a completely miserable experience and we woke up with a heavy headache. There was a DJ banging music until the early morning hours in the middle of the town on an outside square, just in front of our room and no night reception. We called the police but in absence of Durbuy having its own patrol unit, we didn’t saw any action from them and the party just went on ruining our night and thus stay. The next morning during check out I went complaining and asked for a refund. The receptionist didn’t considered that a fair question. I asked for the manager but she said there was none, although she herself had not the permission to allow for a refund. So same story: this hotel (owner) doesn’t give a thing about the people who are paying him. Beautiful hotel, but don’t go there.