Hampton Inn & Suites Sacramento-Elk Grove Laguna 1-5 Reviews

The worst Hampton I've ever stayed at. I won't go there again next time. I suggest you avoid it! I suggest you avoid it! I suggest you avoid it! The room is very low and depressing. The wall and ceiling materials are too poor. There is basically no sound insulation. There is a party sound at 2 a.m. and obvious talking sounds at 6 a.m. There is no sound insulation! There is a lady of Indian descent at the front desk who has a very poor service attitude and obvious behavioral discrimination. After clearly stating the safety requirements for the first time, the room was still arranged in a remote area on the first floor. After entering, I found that the window could not be locked and there was no safety protection device outside the window. There was a large pet dog barking next door. I asked to change the room. After the lady personally entered the room to check the window and confirmed, she finally agreed to change it to the second floor. During the period, I dragged two large suitcases. The room facilities are not much different from the first floor, the safety is slightly better, the hardware is old, and there is a 5cm gap between the room door and the floor! The hygiene and cleanliness are poor, and the overall state of the room is equivalent to a motel. Only the appearance of the hotel looks like a Hampton Inn. When checking out, the front desk replaced a new white lady, who was very professional. Impressive experience.