Temexkal Resort

The hotel has a beautiful view and the location is clean with a pool and a nice jacuzzi. The service was great and the room was clean. My room was the triangle, two story with four beds and a balcony. All good until we returned to our room to sleep and rest to ready for the nexts morning drive. Well since the jacuzzi was right below our room, I heard people talking and then loud music and couldn’t go back to sleep. I contacted the front desk and was told they couldn’t stop them until 12:00 midnight! The walls have little to no insulation and that didn’t help and since not all rooms have blinds there was light coming in from all directions. Other than that, I would have retuned but this made my experience at Temexkal ok but not grandiose as I had envisioned. El personal es super!

We did not have hot water even after calling and texting the staff 4 times. Jacuzzi was not working and we were not allowed to go in it. They offer spa service but when we requested they said they didn’t have it. The staff was rude and when we arrived at almost 4pm our room was not ready we had to wait out side the room while the staff finished cleaning the room we waited 30 min. Our check in time was 2:30 and even arriving later they were not ready for us! We will never go back to this place it was horrible service and expensive!

Property was beautiful & well maintained. Safe place with private walls & gated. Staff was on it & very kind. They did a great job decorating for my birthday. The rooms are built well & very modern & nicely decorated. The water gets nice & hott. The ac & heater work fantastic. This place makes you feel like you are at a getaway. They have a pool jacuzzi, lots of relaxing spots & hammocks, a telescope to see the stars at night. 2 nice property dogs. A jacuzzi overlooking the city. Our room also came with a jacuzzi inside the room. They have room service, you can walk to the 2 wineries next door. They provided shampoo conditioner body wash and robes. The only thing was at night I think the septic tank would start to smell up so we had to close the restroom so that the smell didn’t go into the room. But other than that this place was awesome and we can can’t wait to return.

amazing place, we enjoy the mystical atmosphere, the cabins are really shaming and very clean. and the Temazcal experience is unique.

Room was clean i enjoyed my stay . Amytime im in the area i will be back

I absolutely love everything about my experience from great customer service , to the view from the pool ! It was so clean east to contact them to help me with any inquiries I had , super friendly and kind

Staff was very friendly and accommodating. The rooms were nice. The views from the resort were beautiful. There were two vineyards withing walking distance from the resort.

Hotel is good however the road to hotel is very bad