MM519756****This was my first stay at an Atour hotel, and it happened to be one near my home. Atour has gained significant recognition in the past two years. This particular Atour opened in July, and this area was originally an undeveloped property (it was renovated and converted into a hotel, with an All Seasons Hotel next door). I'd been wanting to experience it for a while, so I decided to book a stay during this holiday. Upon entering the lobby, although it wasn't incredibly stunning, it conveyed a sense of simplicity and comfort. The Atour Planet display area was right in the center. I'd heard their pillows were excellent, so I was looking forward to trying them out.
After checking in, the front desk service was incredibly warm and sincere. Since it was a bit warm outside, I spoke with the staff and was able to extend my check-out time until 3 PM – the latest check-out I've ever had! This kind of thoughtful, human-centered service truly deserves praise. I believe this is something rarely noticed in hotel management, and it's these details that make all the difference.
After check-in, I turned the corner towards the guest room elevators and was unexpectedly moved. This seemingly ordinary hallway possessed a profound sense of Zen. In such a vast space, they chose to embrace emptiness, embodying a minimalist aesthetic. It felt as if I had understood the meaning of life – we are here to experience it.
Shedding the fatigue of travel, the elevator brought me to the 9th floor, room 939. The view from the floor was decent, with plenty of natural light. The overall color scheme of the room was moderate, and the layout was standard. How do I describe it? You can't pinpoint anything specifically great, yet there's absolutely nothing to fault. I originally thought Atour leaned towards a romantic, bohemian vibe, but I was wrong; it's all about simplicity. Therefore, their focus must be on the details.
Yes, the details. For example, the laundry bag. While seemingly common, some five-star hotels don't even provide one. This probably speaks to their target demographic. By the bedside, there was a poetry collection with a green cover, and the lobby also featured a book bar. It all felt like nourishment for the soul. Sometimes, travel is about relaxation and escaping life, not about rushing from place to place or just moving to a new spot to scroll on your phone. Imagine disappearing, hiding away at Atour, hugging a pillow, reading a book, and listening to music on a sunny afternoon – isn't that happiness?
And then there were the alcohol wipes next to the bathroom. Wow, that truly shows attention to detail! The mastermind behind this must be a perfectionist! Then there are their curated lifestyle products: tea, coffee, and toothpaste (minty fresh). Everything was just right. I subtly got the impression that their main demographic skews towards women; it seems they really understand women's needs, and everything is just perfect.
Overall, it was a pleasant stay. I'll definitely be back!
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