Virginia Crossings Hotel & Conference Center, Tapestry Collection by Hilton Reviews

Neat hotel to try. The hotel is a little bit hard to get around and could use better signage in the halls, elevators, roads, etc. The bed was comfy, I was in room 419 and the vanity mirror was broken on one side, and the shower showed signs of mold. The room was cleaned each day, but I was not given more coffee pods. The conditioner bottle did not work. My biggest complaint is that I requested late checkout during booking, at check-in and the morning of departure. I was told it shouldn't be a problem twice but I had to call in the morning. When I did I was given some lane excuse about why they couldn't do it. Because of this, I feel like I can not trust the front desk staff. I would probably not book here again.

We stayed for one night. Everything about the property is amazing. Ample activities, beautiful scenery and really helpful support and staff available at all times. The location is also very convenient and really cannot praise it enough.

Hotel had pretty much everything you need if you’re the kind that doesn’t like to go out as much. It’s a beautiful hotel and their restaurant has amazing food and drinks. And the price for it is surprisingly not as much as some other hotels and that aren’t as well kept as this hotel is. The rooms are extremely beautiful and clean and the bed is one of the most comfortable beds I’ve ever slept on.

Clean and comfortable

Hotel is very nice

Local stay for business. The rooms were up to date and property was beautiful! Make sure you eat or pop into the tavern for a beer or cocktail!

This was one of the best overnight stays that I have had. It was close to some great shopping experiences and the choices of having a lot of great restaurants in the area was great. Keep up the great work and the care of your facilities. All was amazing.

Beautiful property, lovely people. Had to leave a day earlier than expected and was reimbursed the final day. Thank you!!

What a great place! The rooms are always super clean and the staff super friendly. I have to give a shout out to grace, Mike and Ashley over in the restaurant! The food is consistently amazing and perfect portions. Thanks guys I’ll see y’all soon!

Staff was good, property was pleasant, bathrooms were updated, rooms were tired.

Check in is too confusing as well as entrances to buildings. The phone in the room didn’t work, there was no room service menu and room service representative was a little short because she was working alone.

Check in a little difficult to find at night. Key cards didn't unlock room door. Maintenance arrived shortly to relace battery in door lock system. Very quick & responsive to solve problem.

Customer service was amazing and the hotel is beautiful and clean. Had a wonderful time!

Highly recommended for anyone traveling to Richmond but seeking to stay on the edge of the city rather than in the thick of the urban area. Particularly convenient for a visit to Lewis Ginter Botanical Gardens. The location on the edge of an historic battlefield lends a surprising degree of peace and privacy to a property located so close to the interstate. I expect that much/most of their business revolves around conferences and events but we found it quite pleasant for a simple overnight stay.