Guest User
June 14, 2024
Managed to check in a few hours early for my wife's birthday surprise. Plenty of parking, grounds immaculate & can walk down to lakeside. Check in was easy, reception were polite, explained everything & directed us room via lift/stairs on 1st floor. Room was lake view superior, large & immaculate with bath & separate shower cubicle, Moulton Brown products. Room was light and airy with opening dual aspect french doors giving spectacular views over lake. Room has TV, kettle, bottled water & tea/coffee/biscuits. Robes and slippers provided in room for spa, towels were soft & luxurious. Lovely touch from hotel with chocolates & card in room for birthday. Spa was amazing & relaxing, not too busy & had no time restraint. Pool with jacuzzi, steam room & sauna. Pool isn't deep and cannot swim in it. My wife had a 45 min facial treatment which she said was superb, very relaxing & best she'd ever had. Treatment rooms were lovely & relaxing. Dinner in restaurant was superb, service was polite, attentive without being obtrusive & a credit to the hotel. Special bithday ate & chocs given to my wife by hotel as a surprise, nice touch. Portion size was good & food delicious. Breakfast was continental & self service cooked with some items made to order. Quality was good. Decor around hotel was nice & clean & nothing was a trouble during g our stay. A little on the pricey side, but worth paying as a treat. All staff were very polite and seemed to been trained to a high standard. Really enjoyed our stay.