City Express Plus by Marriott Guadalajara Providencia
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Guadalajara
City Express Plus by Marriott Guadalajara Providencia
Health ProtectedOpened in 2023
Av. de las Américas 1520, Country Club, Guadalajara, Jalisco 44610, Mexico
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With a stay at City Express Plus by Marriott Guadalajara Providencia in Guadalajara (Providencia), you'll be within a 5-minute drive of US Consulate General Guadalajara and Basilica de Zapopan. This hotel is 2 mi (3.2 km) from Avienda Chapultepec and 2.2 mi (3.6 km) from La Minerva.Show More
We Price Match
Last booked 17 hrs ago
4.2/5Very Good·Cleanliness: 4.2
All 44 Reviews
Amenities
Fitness RoomPrivate ParkingFreeRestaurantMeeting Room24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Miguel Hidalgo y Costilla International Airport
(28.2km)
Train: Jose Cuervo Express Train
(7.2km)
Landmarks: Fuente del Pegaso
(240m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Guest Room,2 Double,Balcony
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
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6
Double Room With Balcony
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Balcony
Private Toilet
Check Availability
6
Double Room With Two Double Beds
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
Check Availability
3
Standard Double Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
Check Availability
9
1 Bedroom 1 King and Sofabed Suite with Terrace
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
6
One-Bedroom King Suite with Sofa Bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Hair Conditioner
Check Availability
9
2 Double Guest Room with Terrace
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
7
Queen Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Stair-Free Property Entrance
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5
King Room with Terrace
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Check Availability
5
1 Bedroom Suite,1 King,Sofa Bed,Balcony
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Stair-Free Property Entrance
Check Availability
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Guest Reviews(44)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
san m
July 21, 2023
環境很好，客房非常乾淨，很舒適讓我擁有一個美好的夜晚和安心的睡眠。 墨西哥的瓜達拉哈拉是個非常優美的城市
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Guest User
May 13, 2024
It was the worst nigh**are having a reservation with this hotel. I made a reservation since December of 2023 for a wedding where the bride made arrangements with this hotel. Since last week the problem started the hotel send an email requesting to make the payment right away at 3:00pm my time and if the payment wasn’t made by 6:00 pm their time they would cancel the reservation. They didn’t give a choice for payment only to make a transfer to and from a Mexican bank with some information the hotel provides. I did I got a confirmation from the hotel saying I had a room and today on a Sunday night I received another email saying my reservation was cancel long story short I made a reservation and paid with any kind of payment in another hotel. But they still have my money in this Hotel City Express Plus Guadalajara Providencia.
Guest User
May 12, 2024
I was not able to stay in this hotel because they cancel my reservation without notification. I received an email several days before my stay stating that I had to pay the room in full on the day of check-in before 6:00 PM. I made the payment the following day to ensure they wouldn’t cancel the reservation. Then, the day after, I received an email that my reservation was canceled. I spoke to a manager but was unable to resolve my problem, she said they were SOLD OUT!! My guess is that they overbooked and canceled reservations randomly. BAD CUSTOMER SERVICE PRACTICES !!!
Ricky
June 14, 2023
My flight was delayed which caused me to arrive at 1am at the hotel. Their check in time ended at midnight so I was left stranded in their lobby unable to find a place to stay at a hotel that night. I requested a refund for 1 night from the hotel staff, they said I need to contact *******. I contacted ******* and they tried to reach the hotel manager for refund approval but hotel management denied the refund request for the night that I was unable to check in to stay my first night. That’s not right and I will be staying elsewhere next time.
GARY
February 16, 2024
8 PM and I didn’t get my room.
Jesus
August 20, 2023
No room service
No coffee in the room
No valet parking
Celisse
July 20, 2023
Great amphitheater and meeting places.
Guest User
May 18, 2024
Tengan cuidado porque a mi familia a un día de la llegada les cancelaron sus reservaciones por dárselas a un grupo, aún cuando dejamos tarjeta de crédito como garantía. Y ni siquiera se disculpan mucho menos te ayudan a solucionar el problema.
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Guest User
May 10, 2024
Enero 30 hice 2 reservas para Mayo 16 Mayo 8 me mandan mail pidiéndome que garantice mis reservas y que tengo hasta mayo 9 a las 6.00pm para hacerlo o me las cancelan Mayo 9 les paso mi tarjeta y me mandan la confirmación de mis cuartos a las 12.14 pm Mayo 9 me cancelan mis reservas a las 6.00pm Mayo 10 hablo con Fatima Castro Ontiveros (Jefa de Venta Directa) y me dice que seguramente el sistema no dio de alta mi tarjeta y que por eso se cancelaron y que el hotel no tiene mas habitaciones, le digo que que tengo por escrito su confirmacion y me comenta que no se puede hacer nada y que mejor busque otro hotel. Es increíble la falta de profesionalismo y servicio por parte de una cadena hotelera tan reconocida como Marriot. Adjunto fotos donde demuestro que mi garantía llegó a tiempo y simplemente no les importo! Seguramente tenian el hotel sobrevendido. Tengan mucho cuidado cuando reserven con Marriot.
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 13:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2023
- Number of Rooms: 190
With a stay at City Express Plus by Marriott Guadalajara Providencia in Guadalajara (Providencia), you'll be within a 5-minute drive of US Consulate General Guadalajara and Basilica de Zapopan. This hotel is 2 mi (3.2 km) from Avienda Chapultepec and 2.2 mi (3.6 km) from La Minerva.
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Fitness Room
Private ParkingFree
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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