ECHARM PLUS Hotel (Guangzhou Jiangnan Xichanggang Metro Station Store) Reviews
ECHARM PLUS Hotel (Guangzhou Jiangnan Xichanggang Metro Station Store)
No. 362 South of Jiangnan Avenue (Near Changgang Metro Station), Guangzhou, ChinaView Hotel Details
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ECHARM PLUS Hotel (Guangzhou Jiangnan Xichanggang Metro Station Store) Guest Reviews
4.4/5
Very Good
886 review
Verified reviewsLocation4.5
Amenities4.3
Service4.3
Cleanliness4.5
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All Reviews(886)
Positive reviews(824)
Reviews with photos/video(160)
Easy to get around(113)
Convenient location(75)
Loved the view(57)
Close to metro(53)
Friendly front desk staff(48)
Many dining options(26)
Lift was OK(25)
Perfect for business trips(18)
Negative reviews(62)
Sam Zen
Deluxe Family Room
Stayed in Nov 2023
Family
1 review
Amazing
Posted on Nov 17, 2023
Excellent location. In top of two metro lines. Room was cleaned daily. It provided both robe and slippers. Attention to detail. Also has self service laundry. Front desk personnel are helpful to recommend itinerary and shops. Very nice view on 45 floor. Highly recommended.
Response from Property: Thank you for your considerate experience and praise. Xiaoyi should do a good job in providing high-quality services. What is even more satisfying is that we can provide you with good services and make your journey life colorful! Welcome to come next time~
Guest User
Deluxe Executive Suite - City-View
Stayed in Mar 2024
Solo travellers
3 review
Posted on Apr 7, 2024
They unfortunately don't speak English.
The bathtub was broken.
We pay for the view but the windows are dirty, it's not very nice to look through.
Response from Property: Dear guests: I am very sorry to give you a bad experience this stay, the hotel attaches great importance to your feedback, and the first time reported to the Engineering Department and the property company. The hotel as a whole belongs to the high-rise property, the facade is difficult to clean; we will strive to do a good job with the property management side of the communication staged cleaning. We look forward to your visit again;
Guest User
Guestroom - City--View (Double bed)
Stayed in Dec 2023
Business travellers
1 review
Outstanding
Posted on Jan 1, 2024
Everything was good. I like the location, the room, the service, the people in the front desk they were good. Try their best to help hundred percent. I’ll go back there again.
Guest User
Guestroom - City--View (Double bed)
Stayed in Apr 2024
Couples
1 review
Very Good
Posted on Apr 14, 2024
Chinese breakfast was good but lacking some dishes
Response from Property: Thank you very much for your comments. I'm sorry that I didn't bring you a satisfactory check-in.
Guest User
Guestroom - City--View (Double bed)
Stayed in May 2024
Couples
1 review
Outstanding
Posted on Jun 1, 2024
Good stay n polite receptionist Ms Nana
Guest User
Guestroom - City--View (Double bed)
Stayed in May 2024
Couples
1 review
Very Good
Posted on May 27, 2024
Fast and good service.
Khin Sun Woon
Guestroom - City-View (2 beds)
Stayed in Dec 2023
Friends
1 review
Very Good
Posted on Dec 26, 2023
Good location and well services
Response from Property: Hello!Thank you very much for your favor and love for Xiaoyi!The pace of progress will never stop. For your trust, we will be more persistent. Xiaoyi will always stand in this city, waiting for your arrival!See you there or not!
Stepsans
Deluxe Room - City-View (Tatami)
Stayed in Mar 2024
Business travellers
2 review
Very Good
Posted on Mar 7, 2024
Location is great.
Eugene
Guestroom (2 beds)
Stayed in Apr 2023
Business travellers
31 review
Very Good
Posted on Apr 26, 2023
great location with mrt
Response from Property: Thank you for the fate that allows us to meet you in Yishang PLUS. At the same time, thank you for your affirmation of PLUS. Our development is inseparable from your support. PLUS always reminds ourselves that we must continue to maintain and innovate. We look forward to the day when we see you next time!
Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 2, 2024
The whole sanitary environment of the room is good. There is no smell. Miss Nana's service attitude is sincere. The housekeeping department delivers things very quickly. The service attitude of the whole hotel is also very good. Three breakfasts were delivered. I will choose here next time if I need it. I am satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you.
EmmaMi
Guestroom - CityView (Double bed)
Stayed in May 2024
Business travellers
2 review
Outstanding
Posted on May 28, 2024
I'm here again. The environment is good and the service is great. You can see the Guangzhou Tower from the room, but I don't know if it was because of the heavy rain last night but the lights were not turned on. It was still beautiful.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your trust in Yishang PLUS Hotel! Thank you for your compliments and strong recommendations! Yishang is your most beautiful and warmest home in Guangzhou. Remember to come back often when you have time!
Guest User
Deluxe Room - City-View (Tatami)
Stayed in May 2024
Family
1 review
Great
Posted on May 19, 2024
The hotel is in a great location with convenient transportation! It's right on the subway station. The hotel was a little unhappy in the middle and then it was solved satisfactorily! The floor is high and the view is better!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support of Xiaoyi! Life is like an answer sheet, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Yishang will be your easiest choice and the most satisfactory answer! Welcome back!
Guest User
Guestroom - City-View (2 beds)
Stayed in May 2024
Business travellers
13 review
Great
Posted on May 12, 2024
I often come here on business trips. After the renovation, it is brighter, cleaner and more convenient. The breakfast is no longer rotating, and there are fewer varieties but it is enough. The biggest advantage is the convenient location. There are various restaurants near the subway downstairs. The only inconvenience is that the elevator and the front desk are slow to connect, and it will be delayed for a long time when there are too many people.
Original TextTranslated by Google
Response from Property: Dear customer, hello! The mountains and rivers are hot, you are the ideal of the world, thank you very much for your review; we will continue to work hard to provide better quality services, look forward to your visit again, and strive to get your full star review next time. I wish you a happy life!
Guest User
Guestroom - CityView (Double bed)
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 8, 2024
The hotel room is clean and high-rise, with good scenery and night view. Jiang is very friendly and free late check-out, which adds a happy mood to my trip. The transportation is very good and more convenient, suitable for travel
Original TextTranslated by Google
Guest User
Guestroom - City-View (2 beds)
Stayed in May 2024
Family
1 review
Amazing
Posted on May 6, 2024
I chose this hotel by chance because of the high reviews. The location is good, the surrounding is very prosperous and the hotel environment is very good. The front desk lady NANA is very good and helped to upgrade the room for free. The reason for the itinerary was also solved with the help of the lady. I felt the lady's attentiveness and was satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support of Xiaoyi! Life is like an answer sheet, which contains multiple choice questions, fill-in-the-blank questions, true or false questions and essay questions. I hope Yishang will be your easiest choice and the most satisfactory answer! Welcome back!
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