Wing Hotel

Wing Hotel Reviews

Wing Hotel

No. 34 Yiren Road, Guilin, ChinaView Hotel Details
Wing Hotel
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Wing Hotel Guest Reviews

4.8/5
Amazing
2007 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2007)
Positive reviews(1982)
Reviews with photos/video(1025)
Friendly front desk staff(315)
Many dining options(281)
Convenient for shopping(255)
Located in the city centre(223)
Easy to get around(217)
Large rooms(214)
Many amenities(147)
Quiet & comfortable(141)
Negative reviews(25)
Quek Keng Khee
Holiday Family Friendly Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Guilin Wing Hotel is centrally located at Guilin City. The hotel is surrounded by food stall and shop selling clothes. Opposite the hotel, a food court, Guilin Good Food 桂林好吃街 and few step away, Guilin Zhengyang Pedestrian Street 正阳步行街. Hotel is within walking distance to Elephant Trunk Mountain, Jingjiang Palace, Two Rivers and Four Lakes. A travel agency counter for booking of tour in the hotel lobby whereby you can book day tour and cruise. WeChat the Hotel 2 week before we arrive to find out the option of day tour. The lady 小韦, contact us to discuss the activities we want to go. She was very positive and not pushy. She advice and provide option for us to choose. She was very helpful and help us book Guilin Two-Rivers-Four-Lakes Cruise 两江四湖, Guilin Longji Terraced Scenic Area 龙脊梯田金坑大寨, Rafting Down Li River in Guilin (桂林漓江漂流) with cheaper price. We book a Family Triple Room, consist of 1 Queen bed and 1 Single bed. Hotel provide free use of washing machine, dryer and also a gym room. Buffet breakfast was good with reasonable price of Rmb$30 per person. Housekeeping was good and not sure what they spray at the corridor because of the good smell. At the lobby, the Hotel provide free Chinese tea and luo han guo for guests to drink every day. Basically, I find the staff, from the Front desk staff to the breakfast staff all has a very good service attitude, friendly and helpful. I am fully satisfied with my stay in the hotel.
6/19
Response from Property: Dear guest, hello! Thank you very much for your high praise of the hotel service, and share your feelings of stay with everyone, but also for friends who have not stayed in the hotel is a good reference, the hotel is located in the downtown bustling area, concentrated the essence of Guilin city culture and local cuisine, the Sun and Moon Twin Towers, 逍遥楼, Good food Street, Central Square and other famous scenic spots and commercial prosperity, food, beauty, shopping in one. Xiaoyun hope to meet you again in Guilin and enjoy the beautiful scenery of Guilin...
Chan
Deluxe Triple Suite
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 14, 2024
Fantastic location, with hawker centers and clothing stores all at our doorstep. Not only that, the tourist attractions, such as the elephant trunk hill, were only a stone’s throw away. The hotel staff were very friendly as well, helping me and my family out whenever we needed clarifications or directions. The breakfast was excellent too, with the local experience of eating 桂林米粉 and 汤圆. Thank you for the wonderful stay!
Response from Property: Dear guest, thank you for your praise! Superior geographical location undoubtedly brings great convenience to many traveling tourists, Guilin city center, the hotel can walk ten minutes to two rivers and four lakes, Xiangshan Park, Dongxixiang Lane, Jingjiang Palace. Your evaluation makes us feel like spring breeze, your recognition makes us very happy, we will be more careful, with your recognition, to do better service.
Guest User
Classic Twin Room
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Great location with lots of food and other vendors downstairs at the pedestrian street. It's within walking distance to many attractions like the Sun and Moon Pagodas and Elephant Trunk Hill. Check in was easy. 小李&小秦 at the reception were polite and helpful. Gave us lots of helpful tips. The rooms are very spacious and clean. I liked the little sitting area. There is also soda and a snack in the fridge. The lobby has free tea/coffee service. I would definitely recommend it and would stay here again.
Response from Property: Thank you for your praise. It is a great honor to make you have a special pleasant experience. In Puyun, we will treat every guest as warmly as we treat our family members, to ensure your comfort and satisfaction. The items in the room are also equipped according to the standards of five-star hotels. Puyun is definitely a beautiful scenery you can't miss during your business trip or travel. We look forward to your return.
Rcoop
Superior Double Room
Stayed in Dec 2023
Solo travellers
9 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Location is fantastic, right in the middle of town with many local street food vendors and restaurants on the doorstep of the hotel. Also easily able to walk to Guilin main attractions such as moon hill. There was also a travel agent in the lobby that helped me to book the famous li river cruise. Would definitely recommend staying here if it fits your budget. Room was clean and quiet despite the hustle and bustle outside.
Response from Property: Thank you very much for your comment. The hotel is located in the center of Guilin Workers' Culture Palace, next to the delicious street and Shegong Lane snacks. The traffic is convenient, and the surrounding attractions are within walking distance. It is very lively and convenient, and it is a good place for leisure travelers to stay! Welcome to Zhengyang Puyun again if you have the opportunity!
Guest User
Superior Double Room
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 23, 2024
Fantastic location in the centre of Town. Even though it's in a pedestrian area, drop off point isn't far. Clean. Bright. Unpretentious. Great value. Highly recommended.
Guest User
Superior Double Room
Stayed in Nov 2023
Couples
5 review
4.7/5
Amazing
Posted on Jan 11, 2024
Lovely hotel right in the heart of the action down the main pedestrian street in Guilin. Fairly easy to find and pretty quiet as it’s a bit further from traffic but still easy enough to get to via taxi. Lobby and room both lovely and clean for a great price. A few minutes walking distance to lots of lovely scenic areas and exciting food options.
Response from Property: Thank you very much for your comment, the hotel is located in the most central position of the workers' Cultural Palace in Guilin city, next to the good food street and Shegong Alley snacks, convenient transportation, walking distance from the surrounding attractions is very lively, very convenient, is a good place for leisure travelers to stay! Welcome to visit Zhengyang Puyun again!
Guest User
Holiday Family Friendly Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 18, 2024
The location is great and right in the Center of Guilin with lots of restaurants and shopping close by. The pagoda lake is walking distant and Jenny is very helpful, she went out of her way to help us arrange excursion for the river cruise. Would recommend this hotel highly
Response from Property: Dear guest, thank you for your comments! Superior geographical location undoubtedly brings great convenience to many traveling tourists, Guilin city center, the hotel can walk ten minutes to two rivers and four lakes, Xiangshan Park, Dongxixiang Lane, Jingjiang Palace. Your evaluation makes us feel like spring breeze, your recognition makes us very happy, we will be more careful, with your recognition, to do better service.
Guest User
Superior Double Room
Stayed in Sep 2023
Couples
6 review
3.5/5
Posted on Oct 10, 2023
The room is spacious. The furniture and walls are in poor condition - dirty, the headboard is scratched. One of the advantages is that there is a laundry service with the sender. Breakfast is traditional for China - mainly national dishes. No coffee.
Response from Property: Dear guest: We are so sorry you were not entirely satisfied with your stay at the WING HOTEL . Thank you so much for bringing this unfortunate matter to our attention. Your feedback is extremely valuable to us .as we strive to improve with each and everystay. We assure you that we are doing everything we can to rectify the situation and to make sure it does not happen again. Coffee is served from 9am to 22pm in the lobby ,but if you have any question you can tell us anytime . We are happy to help to you.the restaurant is on the 8th floor of the hotel , there is including :GuiLing rice noodles coffeee , bread ,cake ,milk, soybean milk .yogurt and so on ,Welcome you back to our hotel . Sincerely ALex Liu The Manager
Emily Chang
Superior Double Room
Stayed in Apr 2024
Friends
10 review
4.5/5
Great
Posted on Apr 5, 2024
It’s amazingly located in the middle of all attractions. Strongly recommended
Response from Property: Thank you very much for choosing Zhengyang Puyun Hotel, we met you by chance, you chose us by chance, maybe this is fate, let you and I have a beautiful encounter, thank fate let us meet you. Looking forward to seeing you again!
Anonymous User
Family Triple Room
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 25, 2024
Hotel is next to the food street and a lot of nice food to try. Staff is very helpful and provide a lot of information prior to our trip via WeChat. Room is spacious and bed is comfortable.
Response from Property: Dear, I have seen your review, which shows that your stay experience is good. Unfortunately, we did not get your full score recognition. We will continue to work hard and look forward to giving you a full score experience next time!
Chonsen
Superior Double Room
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Dec 21, 2023
Service and location are good. The laundry service was handy. Cleanliness could be better, corridor on and off smell like cigarette.
Response from Property: Dear guests: Thank you for choosing to stay with us. the hotel close to the bar . restaurand and the touristic places. like the Elephant hill,Two river and Four lakes.We are so sorry you were not entirely satisfied with your stay at the WING HOTEL . Thank you so much for bringing this unfortunate matter to our attention. Your feedback is extremely valuable to us .as we strive to improve with each and everystay. We assure you that we are doing everything we can to rectify the situation and to make sure it does not happen again. Welcome you back to our hotel . Sincerely ALex Liu The Manager
Jianheng
Superior Double Room
Stayed in Nov 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The location is excellent, wolk to food court in 10 seconds (from hotel lobby). Room is clean and tidy, staff are helpful. Near night market, within 10 minutes walk, also close to viewpoint, you may walk there in 25 minutes.
Response from Property: Dear guests, thank you for your kind review! The superior geographical location undoubtedly brings great convenience to many tourists and friends who travel on business, in the center of Guilin City, the hotel can walk ten minutes to reach the two rivers and four lakes, Xiangshan Park, East and West Lane, Jingjiang Palace. Your evaluation makes us feel like a spring breeze, your recognition, let us be overjoyed, we will be more attentive, with your recognition, to do better service.
_马
Superior Double Room
Stayed in Sep 2023
Solo travellers
15 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Very good hotel, clean room. The location is really close to the touristic places, like the Elephant Hill.
Response from Property: Dear guest :Thank you for choosing to stay with us . We are happy you were have satisfied with your stay at the Wing Hotel .The hotel close to the bar . restaurand and the touristic places. like the Elephant hill,Two river and Four lakes. we strive to improve with each and everystay.Welcome you back to our hotel.Sincerely ALex Liu The Manager
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
13 review
5.0/5
Outstanding
Posted on Dec 4, 2023
Very confortable, really in the center, 2 minutes from the pedestrian street
Response from Property: Dear guests, thank you very much for your great review of our hotel, and we will continue to live up to your good reviews. Thank you again for your affirmation of the hotel, look forward to coming again, and have a great trip!
Emily
Classic Twin Room
Stayed in Jan 2023
Other
30 review
3.2/5
Posted on Jan 20, 2023
The room was very clean and spacious. Also had a cute little reading area. The laundry facilities were adequate. I was very disappointed with the sound proofing and courtesy of other people staying and cleaners. I did not sleep due to lots of noise from the street but mainly from the rooms above and beside mine. Until 3am in the morning I could hear foot steps, TVs and bangs. I then woke up to a baby screaming at 7am and a loud TV coming from one of the rooms where the cleaner was cleaning with the door wide open.
Response from Property: Dear guest: We are so sorry you were not entirely satisfied with your stay at the WING HOTEL . Thank you so much for bringing this unfortunate matter to our attention. Your feedback is extremely valuable to us .as we strive to improve with each and everystay. We assure you that we are doing everything we can to rectify the situation and to make sure it does not happen again. Welcome you back to our hotel . Sincerely ALex Liu The Manager