Guilin Park Hotel

Guilin Park Hotel Reviews

Guilin Park Hotel

No.1 Luosishan Road, Guilin, ChinaView Hotel Details
Guilin Park Hotel
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Guilin Park Hotel Guest Reviews

4.6/5
Great
1781 review
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(1781)
Positive reviews(1732)
Reviews with photos/video(422)
Classy environment(477)
Quiet & comfortable(198)
Friendly front desk staff(172)
Loved the view(166)
Delicious breakfast(105)
Close to scenic area(85)
Great swimming pool(18)
Negative reviews(49)
Guest User
Classic Room (2 beds)
Stayed in Jan 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Good hotel
Anonymous User
Classic Room (2 beds)
Stayed in May 2024
Solo travellers
5 review
4.7/5
Amazing
Posted on May 6, 2024
Great
Response from Property: We are glad that you have enjoyed your stay at Guilin park Hotel, thank you very much for your good comments and encouragement to us. If you have any comments or suggestions, please feel free to contact the reservation Department of the hotel. We are looking forward to welcoming you back very soon.
CJ (SA/GBR)
Classic Room (Double bed)
Stayed in May 2021
Business travellers
8 review
4.0/5
Very Good
Posted on Jun 18, 2021
It's been a while since my stay but we have no real complaints. They accept foreigners. There are staff that are fluent in English and helpful. The pool was empty at the time we went but it looks like its a great pool area when it's filled.
Response from Property: Dear guest, We are glad that you have enjoyed your stay at Guilin Park Hotel. The pool will open in July and we're looking forward to welcoming you back very soon. Best wishes.
Guest User
Classic Room (2 beds)
Stayed in Jul 2021
Couples
10 review
4.0/5
Very Good
Posted on Aug 29, 2021
This hotel is fantastic, great pool and lovely staff
Response from Property: Dear guest,Thank you very much for choosing Guilin Park Hotel. We are looking forward to serving you again and we will be good guides for you. Best wishes.
TRAcTOR
Guestroom (2 beds)
Stayed in May 2024
Business travellers
31 review
5.0/5
Outstanding
Posted on May 16, 2024
This is my second time in Guilin. I found Guihu Hotel on Ctrip where I stayed nine years ago. From a distance, the hotel is backed by Lao Ren Mountain and faces the clear and blue Guihu Lake. It is only a bridge away from the surrounding food attractions, and it is quiet in the bustling city. The most praiseworthy thing about this hotel is the service, which makes you feel at home: 1. Before checking in, I received a call from the hotel staff to confirm the check-in information, inform the route and parking location, which made me feel very at ease. 2. The person who contacted me by phone was Wang Huabao, the manager of the guest service depar**ent. His enthusiastic and proactive service solved my doubts. He directed the parking lot security guard to park the car and how to avoid sun exposure. The details were impressive. On the second day of the trip, I met Manager Wang on duty in the lobby again. In addition to recommending the route, he also reminded us to do a good job of sun protection. When we started the car and prepared to leave, he hurried over to bring purified water to drink on the road. When I checked out on the third day, I was surprised again: I was given drinks and small gifts from the hotel when I left. It was really a constant surprise! 3. All the hotel staff you meet and contact with in this hotel, such as cleaners, food servers, front desk staff, etc., can take the initiative to greet warmly and actively solve the difficulties encountered by guests! 4. The guest rooms are clean, the hot water is smooth, the linens are clean, the rooms are a**ospheric, and the views from the windows are beautiful. In particular, the hotel is located in the center of the city, right by the famous Guihu Lake of "Two Rivers and Four Lakes", surrounded by green trees, birds singing and flowers, and quiet in the bustling city. The lake and mountains are beautiful. The hotel has its own restaurant, with a rich breakfast and discounted lunch and dinner for guests staying in. A long-established hotel that has been in business for many years, in today's intelligent and electronic iterations, how can it be so warm, so evergreen and prosperous? It all comes from the humanized service here, from the respect and care for customers, just as Manager Wang of the Guest Service Depar**ent said: I have worked here for more than 30 years, I regard the hotel as my own home, and the guests are a member of this family! Guilin, a city that you want to come to again. Guihu Hotel, a place you don't want to leave when you come.
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6/8
yanzi08xm
Classic Room (2 beds)
Stayed in May 2024
Friends
23 review
5.0/5
Outstanding
Posted on May 12, 2024
This is definitely a treasure hotel. Although it is an old hotel in Guilin city and the decoration is a bit old, it has an excellent geographical location. It is on the bank of Guihu Lake, adjacent to the vegetable market, hospital, and Taiping Road snack street. It is also within walking distance of the central scenic area, but across the Baoxian Bridge, it is independent of the hustle and bustle. It is really quiet in the hustle and bustle. More importantly, despite such a geographical environment, the price is very good and very affordable. It is really recommended.
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Response from Property: Dear friends: Thank you for your high praise! Good location and environment, good rooms, good prices, good services, all of which are the reasons for you to come again! Because of your appreciation, we are more motivated; because of your appreciation, we are constantly working hard to exceed your expectations. The four-star Guihu is willing to present you with the five-star supreme enjoyment. Guihu is willing to be your warm home and lifelong friend during your journey. I hope you will come often and experience a better Guihu trip!
liv_lina
Classic Room (2 beds)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 9, 2024
The room is spacious and comfortable. We upgraded to a lake view room. The scenery is particularly good. The location of the hotel is also very good. You can walk to East and West Lanes and Elephant Trunk Hill. Thanks to the help of Manager Li in the lobby. He was very enthusiastic in helping and guiding us when we consulted about the route of attractions and sightseeing. If I have the opportunity to go to Guilin again, I will stay here again.
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Response from Property: Dear guest, thank you for your full review! Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersomeness, but the warmth close to the heart. Making ordinary details exquisite and serious will form great power. We are willing to be the guardian of warmth and simplicity in the modern hurried life. We hope that Guihu will leave you a wonderful stay experience. We will look forward to serving you again with enthusiasm. Thank you for meeting~
Guest User
Classic Room (2 beds)
Stayed in May 2024
Family
3 review
4.0/5
Very Good
Posted on May 7, 2024
This is an old four-star hotel in Guilin, located in Guihu Scenic Area, on a peninsula. The surrounding scenery is picturesque, and the landscape lights are even more gorgeous at night. The price is relatively affordable, there are many hotel rooms, and the configuration of the same room type is slightly different, which needs to be noted. The room is fully equipped with safes and refrigerators. The decoration is slightly old-fashioned, probably because it is in Chinese style. There are obvious water stains on the ceiling of the top-floor room I stayed in this time. It should be a yellow spot formed by the previous roof leak. The area is not small. This kind of problem can usually be solved by brushing it with white paint twice, and it doesn’t cost much. I don’t know why the hotel ignores the problem and lets every guest who stays in the room see the abstract painting on the ceiling as soon as they lie on the bed. When the weather is clear, you can see Guilin's unique peaks and forests in the distance from the window, but you can also see the dark and old dirt on the roof of the lower floor of the hotel. I don't understand why the hotel management doesn't improve this detail that can improve the hotel's image by cleaning it up. The building itself of Guihu Hotel is very excellent. The facade and structure are almost integrated with the surrounding mountains and waters. This is better than other four-star or even five-star hotels in the city. Other hotels can't imitate it. The hotel's buffet variety is average, the dining environment is spacious and bright, and the dishes and cups are clean and tidy, but it should be pointed out that the milk is mixed with water, which is very bad. I have stayed in so many star-rated hotels, and this is the first time I have drunk milk mixed with water (in fact, I have never encountered it when I stayed in Jinjiang Star). Although the breakfast buffet is not expensive, about 30 per person, it gives a very bad impression to the guests. Some people who mind it may not choose to stay the second time. If the hotel considers the cost, it is recommended to limit the supply of milk, or supply boxed milk according to the number of people. Having said so much, I still hope that all aspects of the hotel can be properly improved, because Guihu Hotel is still very good. Let's not discuss the measures that require huge budgets such as room renovation, but through some small inves**ents and improvements in small details, it can also improve the satisfaction of guests staying in the hotel, thereby improving the reputation and reputation of the hotel. In short, the hotel is still very good, and the flaws do not outweigh the merits. I recommend everyone to stay here.
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Response from Property: Dear guest: Thank you very much for your stay! We are sorry for the bad stay experience. We will actively improve the problems you reported. Guihu has been open for nearly 33 years. It is indeed a bit old, but we have been insisting on constantly updating and improving facilities and equipment. Although subtle changes cannot change the old status quo of the hotel, we will start from these small places and slowly make up for our shortcomings. The milk for our breakfast is mixed with milk powder. Your suggestions have been conveyed to the relevant depar**ents to urge them to pay attention to the quality of various products. Once again, I apologize for your displeasure and thank you very much for your feedback; please give us another chance, and look forward to your better stay experience when you stay again. Waiting for your visit again, I wish you good health.
Guest User
Guestroom (2 beds)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has an elegant environment and is within walking distance of the Elephant Trunk Hill Scenic Area. The Chinese-style decoration is stylish and it is a must-choose hotel for family travel. I will stay here again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Guilin Guihu Hotel. Your evaluation of the hotel makes us feel proud and proud! Guihu presents you with a warm and comfortable a**osphere, just like the warmth of home! A warm and comfortable bed, a hearty bath, and a rich and healthy meal! The hotel is located in the two rivers and four lakes, next to the famous Chunji Roast Goose, opposite the Jingjiang Wangfu Duxiu Peak Scenic Area, and a 10-minute walk to Zhengyang Pedestrian Street and Shangshui Food Street! Your comprehensive evaluation makes us feel that you value and understand us. It’s great to meet a confidant like you! Recommend you to come and try our hotel chefs next time you visit. There are many delicious new dishes, which will definitely not disappoint you. I wish you a happy life! We will also continue to work hard to exceed your expectations. I believe that from software to hardware, we will bring you a surprise experience beyond four stars! Sincerely thank you for your additional comments and affirmation of the work of our front desk manager Mo, and sincerely look forward to your visit again.
Guest User
Classic Room (2 beds)
Stayed in May 2024
Friends
2 review
4.0/5
Very Good
Posted on May 5, 2024
It's relatively old and the facilities are not up to date, but the location is excellent. You can walk to most of the attractions in the city. The price is also very favorable. The soundproofing is also good. It can meet most of my personal needs.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your stay and comments. The hotel has been open for 33 years since 1990. We have been constantly updating the facilities and equipment in the store. At the same time, we will strengthen inspections to ensure that guests can use all the equipment and facilities normally. I hope our efforts can bring you warmth and comfort. If you have any questions during your stay, please contact our service staff. Sincerely look forward to your visit again, wish you good health and smooth work!
Guest User
Classic Room (2 beds)
Stayed in May 2024
Family
6 review
2.7/5
Posted on May 3, 2024
When I booked, I read the reviews saying that the facilities were old, but I thought it was a four-star hotel, so it couldn't be that bad. The result was beyond my imagination. It felt like the facilities hadn't been updated in 30 years. There was no shower in the bathroom. The TV still had a cable signal, and the screen was full of snow. The carpet was indescribable. The most important thing was that the exhaust air conditioner was buzzing, and the quilt was damp. I didn't sleep well all night. The price was 510 per night. First bad review.
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Response from Property: Dear distinguished guest, hello! Thank you for choosing to stay in Guihu. We are very sorry that the hotel facilities have brought you an unpleasant experience. If you have any questions during your stay, you can call the duty manager at any time. We will serve you as soon as possible. Thank you again. We apologize for your dissatisfaction and thank you very much for your feedback. Guihu has been open for nearly 33 years and is indeed a bit old. However, we have been insisting on constantly updating and improving facilities and equipment. Although subtle changes cannot change the obsolescence of the hotel The current situation, but we will start from these small places and slowly make up for our shortcomings. Guilin has had a lot of rain recently and the weather is humid. We will definitely strengthen sanitation management. We look forward to having you experience a better stay with us when you stay again. We look forward to your visit again and wish you good health.
Guest User
Classic Room (2 beds)
Stayed in Apr 2024
Business travellers
3 review
4.8/5
Amazing
Posted on May 5, 2024
The location is excellent and the environment is beautiful. It is backed by mountains and faces the river. It is quiet and peaceful. The room is clean and tidy, antique, the service attitude of the lobby is very good, very thoughtful, there is a refrigerator in the room, and it is convenient to store things. The two stones in the lobby are also very distinctive and decorated just right! The only shortcoming is that the central air-conditioning in the room is a little loud due to age, but it does not affect the rest. It is understandable. After all, the hotel was built in 1990, 34 years ago, with a profound heritage, and it can be seen that it was glorious in the past. Last year, I stayed at the Guilin Hotel not far from here during the National Day. The experience was very poor. Guihu is much better than the Guilin Hotel in this regard. There is no dimensionality reduction in service due to the large number of tourists during the Golden Week. I will choose to stay here next time~~
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Response from Property: Dear guest, thank you for visiting Guihu Hotel and for your affirmation of our work. Thank you for your understanding of some of our facilities and equipment. We are committed to providing a comfortable and warm business living space for every guest. You have a pair of eyes that are good at discovering beauty. Thank you for your affirmation of our lobby layout. We sincerely look forward to your visit to the hotel again!
Anonymous User
Classic Room (2 beds)
Stayed in Apr 2024
Other
2 review
5.0/5
Outstanding
Posted on May 2, 2024
The hotel is in a good location, surrounded by mountains and water, with a quiet environment, convenient transportation, clean rooms, complete facilities, and Mr. Mo at the front desk is warm and thoughtful. It is recommended to stay here when you come to Guilin.
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Guest User
Classic Room (2 beds)
Stayed in Apr 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on May 7, 2024
It is an old hotel. I have chosen to stay in this hotel many times. The environment is very good. The receptionist at the front desk is warm and considerate. The room attendants are polite. Every day I see the room attendants vacuuming the corridors and rooms. This is rare. The overall service is excellent and standardized. I hope it can be maintained and perfect. The Guilin rice noodles for breakfast taste authentic and the brine is fragrant. Thumbs up. It would be better if there were more varieties, such as Guilin's water chestnut cake, osmanthus cake, etc. In short, I am very satisfied this time. Thank you for the perfect service provided by the hotel.
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Response from Property: Dear customers: Thank you very much for your visit and your praise! We now have more and more customers. Every bit of our progress is your encouragement, and your constant suggestions to us allow us to create surprises for you in more places. Your attention is our pride. Thank you very much for your support and encouragement. We look forward to seeing you again soon! I wish you happiness every day!
Guest User
Guestroom (2 beds)
Stayed in Apr 2024
Other
30 review
4.7/5
Amazing
Posted on May 3, 2024
Facilities: Average, a bit old, Hygiene: OK, no major defects, clean, Environment: Not bad, parking is convenient, Service: Not bad, serious, standardized, breakfast is OK.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! Guihu has been open for 33 years and is indeed a bit old, but we have been insisting on constantly updating and improving facilities and equipment. We look forward to your next stay and hope to bring you a different stay experience! I wish you and your family happiness!