Name: Benikea Swiss Rosen Hotel
Address: 465-37, Bomun-ro, Gyeongju, South Korea, 465-37, Bomun-ro, Overseas, South Korea
Rating: 4

David Egui

Standard Twin Room

Stayed in Jul 2022

Family

22 review

4.0/5

Very Good

Posted on Jul 7, 2022

Very clean hotel with good service. The room is spacious with a nice terrace. The swimming pool is not very deep but good for kids. I didn't like the area as there are not many things to do around but is a good hotel to stay out of the city for a couple of days.

Guest User

Deluxe Double Room

Stayed in Jan 2024

Business travellers

3 review

5.0/5

Outstanding

Posted on Jan 11, 2024

clean environment friendly service It was a fun trip

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We would like to thank you again for your feedback on our customer service and ongoing improvements. Our staff strives to provide excellent customer service and we are glad you felt this value and warmth during your stay. In addition, we will continue to strive to provide better facilities and services. We look forward to seeing you again on your next trip.

어진

Deluxe Twin Room

Stayed in Oct 2023

Business travellers

40 review

2.0/5

Posted on Nov 13, 2023

What about the brand image that is run by the Ministry of Culture, Sports and Tourism (Tourism Corporation)? Yeosu Benikea wasn't like this either.... Anyway, all the employees who went on a business trip wondered why they came here at this price.. Disappoin**ent disappoin**ent.

Original TextTranslated by Google

Response from Property: Thank you for leaving a review. First of all, we apologize for the problems you experienced during your stay. We promise to look into everything you mentioned to provide better facilities and services. If you don't mind, I'd like to talk more about your experience. We believe this will be of great help in improving accommodation facilities and services for you and other guests. Thank you for your stay and we look forward to seeing you again.

Guest User

Family Suite

Stayed in Oct 2023

Business travellers

11 review

5.0/5

Outstanding

Posted on Oct 21, 2023

Clean and tidy, good service, delicious breakfast, small balcony, nice view outside the window, suitable for business trips and vacations, 5 minutes walk from HICO, very convenient

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We appreciate your feedback on our customer service and continued improvement. Our staff is committed to providing excellent customer service, and we are glad that you felt that value and warmth during your stay. In addition, we will continue to work hard to provide better facilities and services. We look forward to seeing you again on your next trip.

Guest User

Standard Double Room

Stayed in Feb 2024

Couples

1 review

3.2/5

Posted on Mar 14, 2024

Cleanliness is a complete failure. Reason: The bed sheets were very dirty (the sheets were stained because they had not been replaced and even the ***** hair was falling off) I don’t sleep in the bed because the bed is unclean. I slept on the floor. Breakfast was clean and delicious.

Original TextTranslated by Google

Response from Property: Thank you for leaving a review. First of all, we apologize for the problems you experienced during your stay. We promise to look into everything you mentioned to provide better facilities and services. If you don't mind, I'd like to talk more about your experience. We believe this will be of great help in improving accommodation facilities and services for you and other guests. Thank you for your stay and we look forward to seeing you again.

소금빵

Standard Twin Room

Stayed in Aug 2023

Couples

5 review

4.0/5

Very Good

Posted on Aug 30, 2023

The hotel is located on the side of Bomun Complex in Gyeongju, so it is a bit far from Hwangridan-gil. Maybe that's why it's quiet. The interior of the room has a balcony and is quite clean and nice.

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We would like to thank you again for your feedback on our customer service and ongoing improvements. Our staff strives to provide excellent customer service and we are glad you felt this value and warmth during your stay. In addition, we will continue to strive to provide better facilities and services. We look forward to seeing you again on your next trip.

Guest User

Deluxe Double Room

Stayed in Nov 2023

Business travellers

2 review

5.0/5

Outstanding

Posted on Dec 27, 2023

Although it is located on the outskirts of Gyeongju, transportation is good. Easy to get around and quiet It was just right...

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We would like to thank you again for your feedback on our customer service and ongoing improvements. Our staff strives to provide excellent customer service and we are glad you felt this value and warmth during your stay. In addition, we will continue to strive to provide better facilities and services. We look forward to seeing you again on your next trip.

김성미

Standard Double Room

Stayed in Mar 2023

Family

3 review

4.0/5

Very Good

Posted on Mar 26, 2023

Sound insulation is not good, so I could hear snoring from the next room. The facilities were a bit poor, but my daughter and I had a comfortable rest for 2 days and 1 night.

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Anonymous User

Standard Double Room

Stayed in Feb 2024

Friends

1 review

5.0/5

Outstanding

Posted on Mar 4, 2024

Clean rooms in a quiet location. I am satisfied.

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We would like to thank you again for your feedback on our customer service and ongoing improvements. Our staff strives to provide excellent customer service and we are glad you felt this value and warmth during your stay. In addition, we will continue to strive to provide better facilities and services. We look forward to seeing you again on your next trip.

Guest User

Standard Twin Room

Stayed in Jul 2023

Family

2 review

4.0/5

Very Good

Posted on Jul 27, 2023

I took the kids on a trip to Gyeongju World and looked for accommodations. The location was close. The facilities were good for the price and the staff's service was good..♡♡ The interior was clean and clean. I think I will stay again when I travel to Gyeongju in the future.

Original TextTranslated by Google

Response from Property: Thank you for your valuable review! I'm glad you had a fun and satisfying trip. Our accommodation will continue to put our customers first and strive to provide kind and considerate service. I hope you took away only happy memories and hope to be with you again next time. Posted by General Manager

loveRoRo

Deluxe Double Room

Stayed in Aug 2023

Business travellers

14 review

5.0/5

Outstanding

Posted on Aug 25, 2023

I didn't use the pool, but it looked good. The staff were friendly and the rooms were clean.

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We would like to thank you again for your feedback on our customer service and ongoing improvements. Our staff strives to provide excellent customer service and we are glad you felt this value and warmth during your stay. In addition, we will continue to strive to provide better facilities and services. We look forward to seeing you again on your next trip.

Guest User

Standard Twin Room

Stayed in May 2023

Family

1 review

3.2/5

Posted on Jul 23, 2023

It was a little old, but it was okay since I was only going to sleep! The underground parking lot is narrow, so it would be better to park above!!

Original TextTranslated by Google

Response from Property: Thank you for your valuable review! I'm glad you had a fun and satisfying trip. Our accommodation will continue to put our customers first and strive to provide kind and considerate service. I hope you took away only pleasant memories and hope to be with you again next time. Posted by General Manager

Guest User

Deluxe Double Room

Stayed in Aug 2023

Business travellers

22 review

5.0/5

Outstanding

Posted on Oct 30, 2023

The rooms were clean and the staff were friendly. I had a good stay

Original TextTranslated by Google

Response from Property: Thank you for taking the time to leave a review. We would like to thank you again for your feedback on our customer service and ongoing improvements. Our staff strives to provide excellent customer service and we are glad you felt this value and warmth during your stay. In addition, we will continue to strive to provide better facilities and services. We look forward to seeing you again on your next trip.

Guest User

Deluxe Twin Room

Stayed in Sep 2023

Business travellers

17 review

4.0/5

Very Good

Posted on Sep 26, 2023

It's a decent hotel to stay in, as is the bedding.

Original TextTranslated by Google

Response from Property: Thank you for leaving a review. First of all, we apologize for the problems you experienced during your stay. We promise to look into everything you mentioned to provide better facilities and services. If you don't mind, I'd like to talk more about your experience. We believe this will be of great help in improving accommodation facilities and services for you and other guests. Thank you for your stay and we look forward to seeing you again. Posted by general manager

Guest User

Standard Double Room

Stayed in Mar 2023

Couples

1 review

2.7/5

Posted on Mar 4, 2023

It's somewhere between a motel and a hotel, but it's a good place for a cheap, one-night stay. I don't think it's a good place for a family trip, but it would be good for couples.

Original TextTranslated by Google

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