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9.0/10
Great
TTravel JanWe had a really lovely stay here. The staff, many of whom are from Italy, were incredibly friendly, kind and helpful throughout. We had a small issue during check-in, but they were very patient and did their best to sort it out quickly, which we really appreciated.
It’s a great place to stay with children. Everything was handled efficiently whenever we needed help, and there are plenty of facilities to keep everyone happy — including a restaurant and bar, a nice area for breakfast and evening activities, and a play area for kids to burn off some energy. For those who enjoy music, there are instruments like a piano, guitar and ukulele to use. There’s also a gym for anyone who enjoys sports and exercise.
The outdoor kitchen area is a lovely touch, and our room was spacious and well-equipped with everything we needed.
Overall, a very positive experience and we would happily stay again.
SShuijingjing_Very beautiful, convenient transportation, good service. But the laundry service is not good. I sent a piece of chocolate to be washed, and it was returned to me as if it was not washed at all. Parking is difficult. The front desk asked you to park nearby, and I got a ticket for two days.
DDoc TanyaI liked the hotel; the location is excellent. Breakfasts were delicious, with a wide selection of everything, even fruit. It was very clean, and the staff was polite. It was very convenient for exploring and touring Genoa. Parking is available nearby.
AAnonymous UserThe hotel is easily accessible from the highway, and there's a large supermarket downstairs, perfect for buying delicious Italian pastries if you didn't order breakfast. The surrounding area is average, though it's a residential area. Our room faced the back street, so it wasn't noisy. The front desk staff was very friendly. The hotel has its own parking lot, which is chargeable.
AAnat SinouanyArrived with my handicap husband to the hotel. The door man just looks at me taking all off from the car. I bring the cart to take the luggGe and bring it inside - still he looks at me - no help what so ever even when the reception saw me - still no help
The room in a very low maintenance- sticky floor and poor bath
The parking at the hotel cost 20 euros per day
We’ve just wanted to leave as soon … so from me not recommendation - mostly because of their attitude !
GGuest UserExcellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍
EEmi526A very recommended hotel. The hotel is very new. The bed and shower water are very good. It is in a private yacht club. There are six restaurants nearby and a very safe free parking lot. I will come again if I have the opportunity.