Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
54 reviews
9.0/10
1 night
From € 183
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9.5/10
Amazing
__wfo16****The hotel is stunning, renovated from an old palace; it's straight out of a James Bond movie. The rooms are large, comfortable, and clean. The restaurant is Michelin-starred, and the food and service are truly excellent. It's very popular, so reservations are generally required, and guests staying at the hotel are given priority. The hotel offers valet parking, which can be reserved by phone or email. The location is also great, right on the busiest commercial street, with Maxmara and various brand stores downstairs.
GGuest UserThe appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
CChiwai Erhthe location is excellent right across the Milano Brignole Rail station, and there are plenty of eateries and shopping nearby. The room is clean, and drinks and snacks in the fridge are free to guests. This is impressive and well received by both me and my wife. The room is quiet, even though our room is right across the elevator. The elevator is one of the oldest I have seen, and it works perfectly. I will definitely recommend this hotel to my friends. Since I booked this hotel more than a month ago, so the tariff was quite reasonable.
GGuest UserIt is indeed the same retro style as in the pictures, the room is nice, the bathroom is big, and the location is also very good, facing the train station. The only drawback is that the breakfast has few varieties and mainly cold food.
GGuest UserThe hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre
though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .
AAVENTUSAs the hotel is located right off the highway upon entering Genoa, it is in a convenient location for those traveling by car.
The breakfast is simple but decent. The underground parking lot is spacious.
It is a good value hotel; there is a gas station right next to the hotel and a large supermarket, Eselunga, behind it.
GGuest UserExcellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍
GGuest UserA little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional.
The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again.
CCaleb LiIt is a very clean and very new hotel , it is not a hotel, but all the environment is very clean,  character ratio is high, the staff does not understand English, but can also communicate , the boss is very good, and there is a capsule coffee machine , the traffic is very close to the station, it is recommended