Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
TTrip LOVERssThis is the best hotel I had ever stayed in Europe. It is an old historical building and all interiors had been renovated. The best part is they had kept a historical lift and overall interiors was beautifully arranged.
Location is 5-stars because this hotel is only 6 minutes walk to train station and 10 minutes to central area.
Amenities is also 5-stars because this hotel offers a FULL minibar of drinks including two bottles of water, two pop drinks, one bottle of juice and peanuts and they are all free of charge. Shampoo, conditioner, body lotion, soap and shower cap are fully provided.
Cleanliness is also 5-stars. We had messed up the room with two big full luggages of things and the housekeroinh had helped us to tuck in our two luggages under the window sill
Seevuxe is also 5-stars. We bought two bottles of wines and they provided us with wine glasses and cork with great service. Also it was our first time in Genova, the receptionist had detailedly explained which area we should go and how to go.
Overall, it is the best hotel i had stayed so far.
YYannick SadassivamVery close to the train station, about 40 meters. Room is very clean, hotel is old like the other hotels around but the bathrooms have been recently renovated hence it's modern and shiny
MM306752****The real palace is very amazing. The experience is full. The tea set is Chinese. The front desk is a bit serious. The waiter is very enthusiastic and active. Help with luggage and parking.
The location is unparalleled. Outside the window is the core area of the port. The back door of the hotel is the core scenic spot.
As for the room, look directly at the picture. Tong Xuan is not bullying.
Breakfast staff is warm but there are too few choices. It belongs to the mini breakfast.
AAnonymous UserThis was our second stay in Genoa; our first stay was at NH Marina. The hotel's location is very central and secure. We were lucky with parking and parked in the blue-striped section of the street directly opposite the entrance. We didn't trust leaving our keys in a nearby car park with the windows open. The breakfast and hotel staff deserve the best reviews. Cleanliness was good except for some dust in the bathroom. The bed was comfortable, and I find the price-performance ratio to be high. Thank you.
GGuest UserThe hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre
though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .
GGuest UserA little difficult to find even with GPS, though this is due to an overhead pista confusing the GPS. The staff were very welcoming and accommodating when we requested a quieter room. At every juncture the front desk was extremely professional.
The breakfast exceeded expectations with an incredible assortment. The room had good city and harbor views and is quite secure. I would not hesitate to stay there again.
GGuest UserExcellent hotel with very friendly reception and very clean rooms. It was cold when we arrived but inside the hotel the temperature was ideal, the room was so pleasant that we didn't even need to turn on the heating but I believe that those who are cold would be very warm. We really liked it and would definitely stay there again 👍
直直線拉升The worst Novotel I've ever stayed in, bar none. The space was acceptable and the service was enthusiastic, but the stains on the towels and sheets seemed to have never been changed. Since I was driving from southern Italy to southern France as a stopover, the location was very convenient for me, close to the highway exit.
CCaleb LiIt is a very clean and very new hotel , it is not a hotel, but all the environment is very clean,  character ratio is high, the staff does not understand English, but can also communicate , the boss is very good, and there is a capsule coffee machine , the traffic is very close to the station, it is recommended